Middlesbrough Grange

Fosdyke Green, Netherfields, Middlesbrough TS3 0RY
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6.7 48 Reviews
  • Middlesbrough Grange, Middlesbrough
Middlesbrough Grange is a purposely-built residential care home in the heart of the local community of Netherfields in Middlesbrough.

The home is split over two floors, one of which is dedicated area for people living with dementia/Alzheimer’s who require more specialist support.

Each bedroom is en-suite and decorated to a high standard. Residents are encouraged to bring their own furnishings to make their room feel as homely as possible. The home has three comfortable lounges, along with its own pub, the Netherfields Arms.

Additionally, there are three dining rooms serving fresh home cooked food, an inner and outer courtyard, hairdressing salon and shop. A personal laundry service is available for all residents and there are regular visits from an optician, dentist and chiropodist.

Middlesbrough Grange has a dedicated Activities Coordinator who puts on a range of creative and stimulating activities for residents.

The home is situated close to local services and amenities, with shops a short walk away and a bus stop immediately outside the home.

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Care Provided by Middlesbrough Grange

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Amanda Richardson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Single Rooms with ensuite Wet Room (45)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Middlesbrough Grange

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £849
    • Self-Funded Residential Dementia Care from £849
    • RESPITE Self-Funded Residential Care from £849
    • RESPITE Self-Funded Residential Dementia Care from £849

  • Colleagues at Middlesbrough Grange will be happy to discuss our weekly fees with you and what our fees include.
  • (these prices are only a guideline, please contact Middlesbrough Grange to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • People are welcome to visit at any time, although it is recommended they contact the home in advance.


  • Parking

  • Parking available.


Middlesbrough Grange Reviews (48)

Total of 48, showing 21-40
6.7

Middlesbrough Grange has a Review Score of 6.7 (6.747) out of 10, based on 3 reviews in the last 2 years. Over all time Middlesbrough Grange has 48 reviews.

Overall Experience

  • 38
  • 7
  • 2
  • 0
  • 1

Date Published

48
2
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45

Review from Jean W (Resident) published on 11 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am being very well looked after. Can't praise the staff highly enough. The food is excellent. It is like being in a hotel.

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Review from S H (Daughter of Resident) published on 15 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mother died a few days ago and I would just like to say that she was looked after and with such dignity, she loved living there and all the staff were really good. It is very clean, she lived there for a few years so the last years of her life were happy.
Thank you to all the staff.

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Review from Marc J (Friend of Resident) published on 17 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The new team leader who has transferred from another home is very professional and easily approachable. He will go out of his working day to accommodate you, such a credit to the team at Middlesbrough. Keep up the excellent work, you are a breath of fresh air

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Review from Angela P (Relative of Resident) published on 3 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A really big thank you to all the staff who provided Mam's care at the end of her life. You could not have done anything more to make her feel as comfortable. We are all extremely grateful that we could leave Mam in your care during the nights knowing she was being well looked after.
We will highly
recommend your care home.

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Review from C S (Daughter of Resident) published on 15 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love this care home. Really friendly and warm welcome.
Residents are really taken care of.

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Review from P R (Respite Resident) published on 17 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service from all staff and management.
See you again in 2020.

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Review from Michael B (Son of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

One of the best care homes I have had the pleasure to witness. The care given to my father was exceptional and when he took ill, they acted fast and without a doubt, saved his life.
He was always clean and well looked after. The amount of dignity and respect he was treated with was beyond all my expectation.
A wonderful place that I hope serves the people of Middlesborough for a long time to come.

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Review from Christine C (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We feel that the staff are exemplary in every aspect of care given to our Dad and to us as a family. We are always made to feel extremely welcome at any time of the day or night. Both residents and family members are treated with dignity at all times. Would not hesitate to recommend Middlesborough Grange
as a top facility.

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Review from Sharon L (Daughter of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not thank the staff enough for the care and support they gave my Dad and our family during our Dad's final months. They are professional but very caring and extremely helpful.

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Review from Simon G (Son-in-law of Resident) published on 11 April 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother in law has been in the care of Middlesbrough Grange, fantastic staff, she is happy and getting the care she needs! My wife is settled knowing her mother gets 100% cared for, nothing is too much trouble and she can communicate very well with the manager and staff if needed. They have
activities on most days if residents care to join in if not they can stay in the comfort of their own room knowing there would always be a friendly member of staff popping in to make sure all is ok.

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Review from Donna H (Daughter of Resident) published on 31 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother spent a year here. The care workers are so kind and made my mother feel welcome. This is supposedly a dementia care home, but we have been given a 4 weeks notice because they can not meet my mothers' needs. This is down to management. A couple of small outbursts from my mother and they can't
deal with it. I've removed my mother from there due to no compassion from the management and them dealing with this situation wrongly. As for the pub opening, it was used a couple of times and it was only done as a publicity stunt. The care staff do work very hard. I have seen them working with limited numbers and they deserve a medal for the amount of effort they put into caring for the residents. On many occasions, I've found my mothers tablets on her when she was not watched appropriately whilst taking them.
I hope no other family has to go through the heartbreak of taking their family member out and disrupt their lives like ours. “Dementia friendly” what a joke the management is.

Reply from Bev Grimes, Manager at Middlesbrough Grange

Thank you for taking the time to review Middlesbrough Grange and we are pleased you rate our care/support as good. We have discussed your family member’s individual circumstances with you in detail. We endeavour to meet the needs of all residents, however, when we can no longer do so and this negatively impacts on the well-being of other residents, we have to take the difficult decision to move a person to a more suitable care environment. Health professionals fully supported this decision in the best interest and welfare of the resident concerned.


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Review from Edna O (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff excellent. Very caring with the residents and very supportive. They really do care for the people in their care and the food is very good. Cleanliness is excellent. You could not wish for better staff.

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Review from S E (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father has been in The Grange. I have come to respect and trust the care he has received. Sadly he has deteriorated mentally during 2018, but his care went up a level. I too have been treated with care and consideration and kindness.
Highly recommend!

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Review from Mary W (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very supportive, caring and they care for the residents. Nothing is too much for them. Food is good.
Rooms are clean and comfortable. Staff are interactive with residents on a daily basis.

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Review from R P (Resident) published on 4 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is very clean and friendly. My uncle is happy with the room he is in. They get very good meals and plenty of drinks. He is washed and bathed on a daily basis. There are things for him to do if he is able to.

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Review from L H (Daughter of Resident) published on 30 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother settled in well and was encouraged to socialise which was important for her as she is blind and has only partial hearing. The staff are very kind and gentle and she enjoys the excellent meals and extra cups of tea!

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Review from Judith A (Daughter of Resident) published on 19 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam settled into Middlesbrough Grange care home immediately. The family know she is receiving the best of care 24 hours a day, something we were not able to provide. The staff are brilliant, friendly and very helpful and you are always made to feel welcome whenever you visit.

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Review from Allen F (Husband of Resident) published on 26 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are excellent and caring.

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Review from Jean H (Friend of Resident) published on 22 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is excellent. Staff are brilliant. My friend is looked after 24 hrs and is happy, clean and I have peace of mind knowing he is well and cared for. I would recommend anyone to come here.

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Review from Anne W (Daughter of Resident) published on 24 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

First impressions were Warm, Welcoming, Clean and Caring and they have not changed from our first visit almost a year ago!
Great care provided by all the team here. Food varied and well presented. All staff approachable and have visited at all times of day and evening and always made to feel welcome.
Highly recommended.

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Current Review Score: 6.7 (6.747)

Overview of Review Score

The Review Score of 6.7 (6.747) out of 10 for Middlesbrough Grange is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 3.4 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.3 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 3.400 for Middlesbrough Grange is calculated as follows: ( (16 Excellents x 5) + (4 Goods x 4) + (3 Satisfactorys x 3) + (2 Poors x 2) + (10 Very Poors x 1) ) ÷ 35 Ratings = 3.4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.347 Points relating to the number of positive Reviews for Middlesbrough Grange is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 2 Positive Reviews ÷ 9 = 0.222

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (1)

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Meet the Team (2)

Amanda

Amanda Richardson

Job Title: Manager

Joined: 2024

Amanda is the Registered Manager at Middlesbrough Grange and has worked in care for over 30 years.


Hannah

Hannah Leather

Job Title: Deputy Manager

Joined: 2024

Hannah is the Deputy Manager at Middlesbrough Grange and has worked in care for over 13 years. She is a qualified Nurse.