Nunthorpe Oaks Residential Care Home

114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough TS7 0JA
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9.8 82 Reviews
  • Nunthorpe Oaks Residential Care Home, Middlesbrough
Nunthorpe Oaks is a beautiful home which has recently undergone a stunning refurbishment. With a warm family feel the moment you walk through the door, it feels like home from home.

Providing residential care, the team also offers respite care breaks, which are ideal for carers looking after loved ones, who would like to plan a short break themselves.   

There are spacious lounges and a garden room, as well as a new bistro-style café area. And there’s a hair salon and nail bar, for regular appointments with the mobile hairdresser, plus pampering sessions with facials, manicures and hand massages.

The gardens are beautiful and are the perfect spot to relax with loved ones, who are welcome at any time. Nunthorpe Oaks also has a private family and friends Facebook group, where families can see what their loved ones have been enjoying doing, even if they can’t be there in person.

The residents enjoy so many activities, with music from local choirs and musical entertainers to karaoke. The home even has its own choir. There are regular gentle exercise sessions, crafts, knit and knatter, baking and cocktail evenings, as well as trips to local parks, shopping and garden centres and coffee shops.

In the dining rooms, the residents enjoy delicious home-cooked meals prepared by the chef, who was proud to be crowned Best Performing Chef for the entire region at Sanctuary Care’s annual Chefs’ Conference (2023). From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites like home-made soups. And there is home-baking every day for afternoon tea, with the chef’s cheese scones and cakes always going down a treat.

The local community are embraced into life at Nunthorpe Oaks, with regular church services and hymns in the home to visits from local school children.

Show Nunthorpe Oaks Residential Care Home on the Map

Care Provided by Nunthorpe Oaks Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Sperring (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Funding & Fees Guide for Nunthorpe Oaks Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,212
    • RESPITE Self-Funded Residential Care from £1,212

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1212 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Nunthorpe Oaks Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Nunthorpe Oaks Residential Care Home Reviews (82)

Total of 82, showing 1-20
9.8

Nunthorpe Oaks Residential Care Home has a Review Score of 9.8 (9.844) out of 10, based on 26 reviews in the last 2 years. Over all time Nunthorpe Oaks Residential Care Home has 82 reviews.

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Review from A S (Daughter of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very clean environment. Staff always welcoming and helpful. The only slight problem is food for Mum due to her dietary needs. She cannot eat eggs and cheese. Staff very encouraging to ensure engagement with activities. Thank you.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your kind words about our environment and the team at Nunthorpe Oaks. We're so pleased to hear much your mum is enjoying the activities. Please rest assured that our chef is always happy to prepare alternatives for those with dietary requirements and regularly discusses different options with your mum to ensure she enjoys her meals. Your feedback is greatly appreciated, and the manager will be sure to share it with the team.


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Review from Ann D (Daughter of Resident) published on 12 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything about this home is great, the manager and assistant manager are very approachable and always willing to talk nothing is ever a trouble.
Every single member of staff always go the extra mile to make sure the residents are well cared for and treat with dignity. There is always some kind of
activity on, they all really seem to enjoy their job and it shows. They really are all so lovely, friendly and treat everyone with respect - I visit a lot and never once have I seen anything other than fantastic care. Mam is happy there and having dementia can be a little bit of a challenge at times but they calm her when she gets anxious and always reassure her. She likes all the staff and it means a lot to know she's in safe hands and happy especially when she didn't want to ever go into a home in the first place but they won her over and she is very happy and content - massive thanks to each and every one of you, great teamwork.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful five star review for Nunthorpe Oaks, the team are certainly very special and will be so proud to read your comments. It sounds like your mother is thriving there.


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Review from K C (Friend of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are always very helpful, friendly and always smiling. The home is always clean and has a lot of activities going on every day. The food always looks delicious and always have a tea trolley coming around. I have been visiting for over six months and would recommend Nunthorpe Oaks to anyone
looking for a friendly place to live.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful five-star review for Nunthorpe Oaks, the team are certainly very special and will be delighted with your personal recommendation.


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Review from J D (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff, very helpful and cheerful. The home's facilities are very good, pleasant and airy. Very good with visitors. Lovely to visit and the staff are always welcoming.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your review of Lake View, the team are passionate about embracing residents' loved ones into life in the home and you are always most welcome.


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Review from T D (Grandson of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly caring staff and an excellent overall experience.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your review for Nunthorpe Oaks, the team will be thrilled to read your kind words.


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Review from Carole N (Daughter of Resident) published on 14 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my dad is exceptional. The staff are all so good and patient with him. The food is very good and well-balanced. He is very settled here and it makes such a difference to know he is somewhere lovely and taken care of and safe. Would highly recommend.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful review of Nunthorpe Oaks, the team will be delighted to hear how happy you are with your father's care.


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Review from Wendy S (Sister of Resident) published on 26 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is outstanding in so many ways. The care my brother is receiving is second to none. I have never seen my brother so happy. The residents are all happy. Management are so hands-on and always make time for a chat/meeting. The staff are so welcoming. The facilities are fantastic. When we visit,
it is like going into a big happy family home. Thank you Nunthorpe Oaks for the fantastic work you do.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful five-star review, we are delighted your brother is so happy there - the team are certainly very special indeed.


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Review from Susan M (Daughter of Resident) published on 28 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Beautiful Home where my mam was a resident. Knowing that my mam was safe and cared for meant everything to me. Management and staff went above and beyond caring for my mam, especially at the end of her life. I would like to thank everyone. So much love.

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Review from K P (Sister of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care and support provided to our family member at Nunthorpe Oaks. The atmosphere is warm and friendly and all areas of the building are spotless and inviting. Staff have gone above and beyond to provide care at whatever level is required and are always willing to support family
as well as residents. Facilities are good and activities are provided every day with opportunities to go out and about if appropriate. An excellent care home.

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Review from A S (Daughter of Resident) published on 17 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During December staff made lots of effort to provide a good atmosphere for all residents which Mum really enjoyed. Mum had a fall in late December and the staff went above and beyond to help her and stay with her until help arrived. I always find the staff helpful and friendly and willing to talk to
me and answer any questions. Well done to everyone.

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Review from Patricia H (Respite Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are to be congratulated for all the care provided. Christmas and New Year were memorable with all the special decorations, excellent food, like a 4-star hotel and the Christmas and New Year parties. I have also enjoyed an outing to a particular place, the first time since February last year.

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Review from J P (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum recently suffered a fall and sustained a badly broken upper arm, for which the only treatment was to put the arm in a sling. The care and support from the team at Nunthorpe Oaks during this difficult time was amazing. So much so that we, the family, managed to salvage one week of a two week holiday,
confident that Mum was in the best possible hands. Can't thank or praise them enough.

Reply from Kate Yates, Communications and Content Specialist at Nunthorpe Oaks Residential Care Home

Thank you for leaving such a lovely review, the team at Nunthorpe Oaks will be touched to read your comments and we are so pleased you were able to have a well-deserved holiday too.


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Review from Jane S (Daughter of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Super, friendly, supportive staff. Great communication between staff and family. Always plenty of activities going on. My mum is in a very big wheelchair and I am so appreciative that the carers will take her out shopping, making her feel great about herself. Huge thank you to everyone - just brilliant.

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Review from L C (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for nearly two years, during this time staff have always gone above and beyond to look after my mum. Praise to the deputy manager who is very approachable and, along with his staff, shows so much care and dedication to all residents. Thank you so much.

Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful review. We are pleased you are happy with the care and support we provide for your mum. We will pass your comments on to our team. Best wishes.


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Review from Janet G (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and tidy. Staff are excellent, any questions we ask are answered. Staff are very polite and helpful. Mam is very well looked after. Meals are excellent. Management are excellent. Really lovely home.

Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your review and your kind words. We are pleased that your mother is well cared for and you are finding our team and the home to be of excellent standard. We will pass your comments on to the team. Best wishes.


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Review from Valerie B (Daughter of Resident) published on 11 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives in Nunthorpe Oaks is outstanding. The staff in the home are caring, sympathetic and respectful at all times. There always seems to be lots of activities going on in the home. The food is really nice and the room are lovely.

Reply from Lisa Mccauley, Social media officer at Nunthorpe Oaks Residential Care Home

Thank you for your wonderful review. We are pleased that your mother is receiving outstanding care and appreciate your feedback about our compassionate staff, the activities, the food and our home. Best wishes.


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Review from Barbara M (Niece of Resident) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited our aunty to celebrate her 100th birthday. The people that were working at this care home were so friendly. They had put on a lovely party to help her celebrate and even provided a beautiful cake. It was my first visit but I was really impressed by this care home.

Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for your review. It's wonderful to hear how much you enjoyed your aunt's birthday party - our team loved helping you all celebrate. Best wishes, Fae.


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Review from Gwen L (Daughter-in-law of Resident) published on 4 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On our regular visits the staff are always courteous and helpful. Our family member is always given full attention and care whatever she requires. No requests are turned down and there is thoughtfulness, dignity and respect at all times.

Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for your review of our home - it is so appreciated!


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Review from J R (Son of Resident) published on 26 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Overall the care, facilities, activities and staff are good. My father says the food has improved recently but before that not enough variation in the menu. Most desserts are served with cream, the goujons too hard to chew and how about a little more fish/seafood on the menu?

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Review from John R (Resident) published on 1 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find everything 1st class, lovely and friendly staff.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Nunthorpe Oaks Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Nunthorpe Oaks Residential Care Home is calculated as follows: ( (267 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 308 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nunthorpe Oaks Residential Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Sharon

Sharon Sperring

Job Title: Home Manager

Joined: 2023

I have worked in care since 2003, starting as a carer, then becoming a senior carer, deputy manager and then a home manager in 2008.


Our residents at Nunthorpe Oaks come first. I love interacting with them and supporting them to feel happy and fulfilled. We have so many lovely activities going on to enrich their lives. I am deeply passionate about involving the local community in life in the home, keeping those community connections alive for our residents to enjoy.


Liam

Liam Williams

Job Title: Deputy Manager

Joined: 2017

I have worked at Nunthorpe Oaks for 5 years, and I love the residents. It's a wonderful home to work in.


Tracy

Tracy Jefferson

Job Title: Care Assistant

Joined: 2019

"It's so rewarding working here. I love the residents and it is so lovely to get feedback from the families."


Emily

Emily Warburton

Job Title: Team Leader

Joined: 2014

I just love our residents and families at Nunthorpe Oaks - it really is a fab place to work.


Michelle

Michelle O'Brien

Job Title: Head Housekeeper

Joined: 2012

I love the residents and making sure they have a lovely, clean environment to live in.


Frequently Asked Questions about Nunthorpe Oaks Residential Care Home

What types of Care is Nunthorpe Oaks Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Nunthorpe Oaks Residential Care Home provide?

Palliative Care, Day Care & Own GP if required are other types of care provided.

How many Rooms does Nunthorpe Oaks Residential Care Home have?

There are 54 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Nunthorpe Oaks Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nunthorpe Oaks Residential Care Home to the centre of Middlesbrough?

3.9 mile(s) as the crow flies, distance by road may be significantly further.