Nunthorpe Oaks Residential Care Home

114 Guisborough Road, Nunthorpe, Cleveland, Middlesbrough TS7 0JA
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9.8 82 Reviews
  • Nunthorpe Oaks Residential Care Home, Middlesbrough
Nunthorpe Oaks is a beautiful home which has recently undergone a stunning refurbishment. With a warm family feel the moment you walk through the door, it feels like home from home.

Providing residential care, the team also offers respite care breaks, which are ideal for carers looking after loved ones, who would like to plan a short break themselves.   

There are spacious lounges and a garden room, as well as a new bistro-style café area. And there’s a hair salon and nail bar, for regular appointments with the mobile hairdresser, plus pampering sessions with facials, manicures and hand massages.

The gardens are beautiful and are the perfect spot to relax with loved ones, who are welcome at any time. Nunthorpe Oaks also has a private family and friends Facebook group, where families can see what their loved ones have been enjoying doing, even if they can’t be there in person.

The residents enjoy so many activities, with music from local choirs and musical entertainers to karaoke. The home even has its own choir. There are regular gentle exercise sessions, crafts, knit and knatter, baking and cocktail evenings, as well as trips to local parks, shopping and garden centres and coffee shops.

In the dining rooms, the residents enjoy delicious home-cooked meals prepared by the chef, who was proud to be crowned Best Performing Chef for the entire region at Sanctuary Care’s annual Chefs’ Conference (2023). From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites like home-made soups. And there is home-baking every day for afternoon tea, with the chef’s cheese scones and cakes always going down a treat.

The local community are embraced into life at Nunthorpe Oaks, with regular church services and hymns in the home to visits from local school children.

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Care Provided by Nunthorpe Oaks Residential Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Sharon Sperring (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (54)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (19)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2001

Funding & Fees Guide for Nunthorpe Oaks Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,212
    • RESPITE Self-Funded Residential Care from £1,212

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1212 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Nunthorpe Oaks Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Nunthorpe Oaks Residential Care Home Reviews (82)

Total of 82, showing 41-60
9.8

Nunthorpe Oaks Residential Care Home has a Review Score of 9.8 (9.844) out of 10, based on 26 reviews in the last 2 years. Over all time Nunthorpe Oaks Residential Care Home has 82 reviews.

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Review from T A (Resident) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff. Happy to be here.

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Review from V W (Daughter of Resident) published on 26 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lot of effort was displayed by staff in ensuring my mum's transition into a care home was as easy as possible for her. It is lovely to see her developing relationships with the staff, who treat her with dignity and have good banter with her. This is a good outcome for mum and the whole family. We
feel happy that she is safe, comfortable and cared for. Thank you and well done.

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Review from C B (Daughter of Resident) published on 23 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's care has been excellent and all of the staff have been lovely and caring. Dad has flourished in the time he has been here and we haven't seen him looking so well for a long time. He is joining in lots of activities and loves the company of the other residents. All the staff are so cheerful and
support my dad. We are kept connected with my dad through Skype which has given us great peace of mind.

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Review from Tracy W (Respite Resident) published on 14 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was taken in here after she had a fall and fractured her wrist and ribs on Christmas day. The staff cheered her up and the food and service to my mum was excellent. She was never alone there and even though she was diagnosed with dementia, she was and is still very bright. She has had two more falls
since and once again been admitted to this home she was looking forward to seeing them all and rang me today to say don’t worry about me I'm happy here. This means the world when you know they are happy. Thanks guys, your work means the world to us.

Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for taking the time to review our home. It's so wonderful to hear how settled and happy your mum is with us at Nunthorpe Oaks. She is always welcome. Best wishes, Fae


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Review from L R (Daughter of Resident) published on 10 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely surroundings and beautifully clean home. Mum has just been in a couple of days, she said the food is lovely and the care people are really patient and kind.

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Review from J R (Resident) published on 23 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like it here.

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Review from J C (Daughter of Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at the home for about five years. I know mum has always been looked after very well. The staff have worked tirelessly through the Covid epidemic and always manage to keep smiling. The staff have always gone above and beyond to accommodate both my mum and family. Thank you to all the staff
for everything you do. You are all amazing.

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Review from C H (Resident) published on 22 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Transition to the care home was made quite easily thanks to the friendly approach of the staff. Moving to a new residential situation can be difficult but in my case, I had no problems.

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Review from J B (Niece of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place. We, as a family, could have not found a better place than this. The care, compassion, empathy, quality choices were over and above. I have seen quite a few care homes in my time, but this one is at the top of the list. Having worked in the care industry, I would very well recommend
this home to those looking for quality care.

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Review from M M (Daughter of Resident) published on 16 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nunthorpe Oaks is a lovely care home - very well suited to my mother's needs. The staff are very attentive and as a family, we're content in knowing she is being well cared for. Over the Christmas period, the home was beautifully decorated with lots happening to keep the residents entertained. Families
are kept well informed.

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Review from S H (Daughter of Resident) published on 15 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum took a while to settle into Nunthorpe Oaks but the staff took time to get her needs and personality. She gets the best of care and is really happy to participate in events. The new manager is a great improvement and now that renovations are complete, the home looks lovely. The food is excellent
too. The care staff are doing a great job in these difficult Covid times.

Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for taking the time to review Nunthorpe Oaks and for your kind words. It is so lovely to hear how settled your mum now is with us and that you are pleased with our recent refurbishment. Best wishes, Fae.


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Review from Rowena L (Daughter of Resident) published on 14 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is over and above a care home. The care is amazing, as are the carers. The food is excellent, and the rooms are so pretty, functional, accessible and so clean. The facilities are brilliant, with various meeting and seating areas, both quiet and buzzy, and even a bistro restaurant as well as a dining
room. What I did notice is that the encouragement to mix has meant that the home is alive and has something for everyone. I cannot praise this home for my dad enough, and both my brother and I agree we made an excellent choice. It is light, bright and happy and gives very good vibes. Their Covid precautions are excellent.

Reply from Fae Doherty, Senior Marketing Officer at Nunthorpe Oaks Residential Care Home

Thank you so much for taking the time to review Nunthorpe Oaks and for your outstanding review - it is so appreciated by our team. We are so pleased with how our refurbishment has come along and are glad you love it too! best wishes.


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Review from E R (Sister of Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is comfortable, clean and facilities are fine. Staff are friendly and helpful.

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Review from Philip C (Son of Resident) published on 1 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very professional; the staff are caring and attentive to the resident's needs. I would recommend Nunthorpe Oaks to any person who may have a family member in need of care.

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Review from G A (Son of Resident) published on 17 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came into the home at the beginning of May 2021. We have found most things have been good. A few issues with the booking in system for visits but overall we are very pleased. I do think we could be advised on a regular basis how our loved ones are doing, especially when my Mum arrived, there
seemed to be no one to speak to, I had to look for the manager in the end. The Covid testing lad tended to be the only one who knew how she was doing. He wasn't a carer but tried his best to fill me in.

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Review from J C (Cousin of Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visiting arrangements very well organised. Staff always very caring and helpful.

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Review from John V (Grandson of Resident) published on 10 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always find staff helpful, kind and caring. Cannot fault. Thank you for all you do. Much appreciated. Reassuring to know my grandad is being looked after!

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Review from A M (Niece of Resident) published on 9 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Just been once and only new to this but good service at present.

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Review from G S (Daughter of Resident) published on 8 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff extremely caring and courteous.

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Review from S T (Daughter of Resident) published on 7 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled into this home really quickly and seems the happiest we have seen her in a long time. She is really well looked after and is forever praising the staff for everything they do for her.

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Current Review Score: 9.8 (9.844)

Overview of Review Score

The Review Score of 9.8 (9.844) out of 10 for Nunthorpe Oaks Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 26 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.844 for Nunthorpe Oaks Residential Care Home is calculated as follows: ( (267 Excellents x 5) + (34 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 308 Ratings = 4.844

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nunthorpe Oaks Residential Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 31 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Sharon

Sharon Sperring

Job Title: Home Manager

Joined: 2023

I have worked in care since 2003, starting as a carer, then becoming a senior carer, deputy manager and then a home manager in 2008.


Our residents at Nunthorpe Oaks come first. I love interacting with them and supporting them to feel happy and fulfilled. We have so many lovely activities going on to enrich their lives. I am deeply passionate about involving the local community in life in the home, keeping those community connections alive for our residents to enjoy.


Liam

Liam Williams

Job Title: Deputy Manager

Joined: 2017

I have worked at Nunthorpe Oaks for 5 years, and I love the residents. It's a wonderful home to work in.


Tracy

Tracy Jefferson

Job Title: Care Assistant

Joined: 2019

"It's so rewarding working here. I love the residents and it is so lovely to get feedback from the families."


Emily

Emily Warburton

Job Title: Team Leader

Joined: 2014

I just love our residents and families at Nunthorpe Oaks - it really is a fab place to work.


Michelle

Michelle O'Brien

Job Title: Head Housekeeper

Joined: 2012

I love the residents and making sure they have a lovely, clean environment to live in.