Brownlee Court

Ormesby Road, Middlesbrough TS3 7SF
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9.4 82 Reviews
  • Brownlee Court, Middlesbrough
Brownlee Court Care Home in Middlesbrough is a privately owned, purpose-built, 116-bed care home specialising in Dementia, End of Life, Nursing and General Residency. Also providing respite care for families and loved ones to help them take a break from their care roles. All the rooms are furnished, or you can bring your own furniture with you if prefer. All rooms offer en-suite facilities.

Brownlee promotes individual care in a relaxed comfortable atmosphere, encouraging independence through choice and dignity throughout care given.

Helen Nutton is the Registered Care Home Manager with a strong team of experienced and trained staff to ensure all residents' individual care needs are catered for with dignity and passion making the care home feel like one big family and most importantly for residents, a home from home. Brownlee has a strong reputation for providing good quality of care to its residents.

Here at the home they offer car parking, wi-fi and the home is pet friendly as they have a residential pet dog called Gracie. They offer a wide range of other services, hairdressing, chiropody and a full activity programme rotating weekly over a 4-week basis.

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Care Provided by Brownlee Court

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 116 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Sonia Morrell (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (114)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (68)
    • Couples/Companion Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1997
    • Last Refurbishment: 2024
    • Number of floors: 3

Funding & Fees Guide for Brownlee Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,050 – £1,050
    • Self-Funded Residential Dementia Care £1,050 – £1,050
    • Self-Funded Nursing Care £1,050 – £1,050
    • Self-Funded Nursing Dementia Care £1,050 – £1,050
  • (these prices are only a guideline, please contact Brownlee Court to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site parking


Brownlee Court Reviews (82)

Total of 82, showing 21-40
9.4

Brownlee Court has a Review Score of 9.4 (9.377) out of 10, based on 18 reviews in the last 2 years. Over all time Brownlee Court has 82 reviews.

Overall Experience

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Review from Annette (Daughter of Resident) published on 27 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Brownlee Court and their staff have been a great support for myself and my family since my mam had to go there. My mam has been doing great these last few months, there is always plenty of activities for the residents to do and they all seem to enjoy it! We are updated on most days of their day to
day sessions and the wellbeing of my mam. She is being well looked after and kept in a good clean environment with lots of delicious-looking food that's on their menu. We can contact Brownlee Court if we have any queries day or night and the staff are always obliging and friendly.

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Review from L L (Daughter of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad went to this care home after being in hospital. He is not the easiest person to care for as he is very weak and needs assistance with everything. Whilst being there he has gained 8lbs in weight which is nothing short of a miracle as we could get him to eat very little. The staff here are very
pleasant and seem to really care for the residents. They show an interest in the residents past, likes and dislikes and try to cater to their personality. I would highly recommend this home as you know your loved one is getting the best care possible.

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Review from Ken Jnr D (Son of Resident) published on 15 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father moved into Brownlee Court in October 2020. He wasn't a well man mentally.
What the staff have done for our dad is amazing. They have all persevered with him and we are eternally grateful to all the staff for giving us our happy jolly dad back. I would highly recommend Brownlee Court to
potential residents and families. There is always something going on to stimulate and keep residents entertained and they genuinely do care for residents.

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Review from Deborah B (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had a few issues at the beginning of Dad being in the home, I think it was I couldn't believe my dad was going into a home and I was a shock. But over time I have come to think it's great, the carers do really take care of Dad he is hard work and I couldn't thank the workers so much they are absolutely
amazing a BIG THANK YOU.

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Review from Jeannette C (Daughter of Resident) published on 27 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff enough for the comfort of seeing my father having fun with all the activities they do with their residents. In these strange times, the commitment of staff to provide a high standard of service is second to none and me and my family are hugely indebted to them. They go above
and beyond regularly and they have made what could have been a hugely worrying time into something more manageable - thank you from the bottom of my heart.

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Review from Stephen R (Nephew of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are very professional and caring. They treat the residents with love and care there is always a lot of good food and activities going on. I would definitely recommend this home to anyone who has someone who needs love and care.

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Review from Denese F (Niece of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I’ve always been treated with kindness and respect when visiting my uncle. The home is always clean, tidy and no smell of anything. Rooms are pleasant and homely and residents seem to be happy and well cared for, always clean and presentable. Thank you for all the care you give my gorgeous uncle. I
do miss him not being able to see or talk to him. Please tell him I send my love and best wishes and will be up to see him as soon as restrictions are back to normal.

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Review from Nicola M (Daughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Would like to thank all the staff for looking after my dad, along side other residents. A big thanks to the activities lady for the picture and poem just before Christmas. Love seeing pictures on Facebook of Dad and the things you are doing with everyone to make this difficult time of lockdown easier.
Hopefully, soon we can give our loved ones the biggest hug. Many thanks for everything's you do.

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Review from Sue N (Daughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my lovely mam receives is the best care I could ask for, we have peace of mind knowing she is so well looked after. In the hard time's everyone is going through at the moment, Mam is safe she is definitely loved by everyone. I can't thank them enough.

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Review from Georgina R (Granddaughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana is currently a resident here and I follow the activities she is up to on Facebook. I live hundreds of miles away and it is lovely to see all of the updates on the Facebook page. The staff interact with us family members and keep us informed of all the fun activities taking place - bingo, dancing
and baking to name a few. It’s lovely to see almost daily pictures of my nana. Keep up the awesome work and thank you.

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Review from Tanya W (Granddaughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I follow Brownlee Care home on Facebook as my nana is a resident and I have to say I think it looks brilliant, the activities they do for the residents plus get all residents involved too. I think is fabulous. The food always looks great too with a great menu. The parties, the bingo, dancing, singing,
baking, colouring it sure looks like the residents are having a good time.
I love seeing pictures on their Facebook page of my nana as I live so far away it's a great way to keep in touch too. The staff always look and seem happy which I think is key to this job. They keep the morale high and make sure our family members are enjoying the rest of their lives.
For that, I thank you Brownlee staff.

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Review from Debra E (Granddaughter of Resident) published on 15 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brownlee Court staff are always doing activities with my nana and asking her family about her likes, so they can cater to her specifically. They keep the family updated through social media and messaging, which is brilliant for us families who live hundreds of miles away. Nana always looks happy and
entertained and I'm so glad she is getting such wonderful care from a team who treat her like family. They truly are a great team, doing brilliant work under normally difficult circumstances, but these are even more challenging times and they are doing amazingly. Thank you for looking after my Nana. She's precious.

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Review from David M (Nephew of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has flourished since he began care with Brownlee Court. He loves the food (he has put weight on), the staff are loving and caring. The home puts on fantastic, stimulating activities. They have been really supportive with visiting over the crisis and taken excellent precautions to keep my uncle
safe. He could not be in a better place.

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Review from Margaret H (Daughter of Resident) published on 4 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brownlee Court care home and the staff that work there are to be congratulated for all their hard work, especially through this very difficult time. I would like to thank everyone for looking after my mother and keeping her entertained with all the activities. Well done.

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Review from Nicole (Granddaughter of Resident) published on 18 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brownlee Court is an amazing care home, my nana has been here now for about 3 months and we were so worried she wasn't going to settle as she really didn't want to go to a home but she is doing amazing! When my nana moved in we couldn't go see her due to covid which was hard but the updates from the
Facebook page and the numerous times family members have called have been very reassuring. I went to visit my nana for the first time last week at the window and was so nervous but so pleased to see her, she looked incredible! So much healthier and happier than I've seen her in a long time. She had loads to talk about and you can see she enjoys being there. I cannot thank the staff enough at Brownlee Court they have just been amazing. And made this whole process easier. I look forward to the day I can go and visit my nan in her room and give her a massive hug but until that day I am content and reassured by the amazing care she gets, I would 100% recommend this care home to anybody and am thankful.

Reply from Thomas Varghese, Director at Brownlee Court

Thanks for your kind words I have related them to our staff, it really does mean a lot especially at times like this.


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Review from Bridget R (Daughter-in-law of Resident) published on 13 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am writing this review as my mother-in-law is a resident in the care home. We are on the Facebook page as we live 300 miles away, it is fab that we can see what is going on every day which is great. Dancing, bingo, birthdays and singing, it is just fantastic to see. My husband phones and speaks to
his mum every week and hopes we can get up to see her once this Covid is over or even before Xmas, fingers crossed. We have spoken to the activities coordinator and the nurses who sound amazing. I think my mother-in-law has settled in so well; she loves it there. Well done to all staff, I take my hat off to you all. Love from me and my hubby. Stay safe.

Reply from Thomas Varghese, Director at Brownlee Court

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience. Our staff are truly dedicated to providing very high standards of care. Always go the extra mile to ensure their residents are happy.


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Review from Geraldine H (Daughter of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad has been in the home over a year now. He was initially downstairs but the environment wasn't meeting his needs, he was moved to the upstairs unit and this meets his needs well. He loves company and joining in activities. It's lovely being able to see the pictures of him being involved in the activities
posted on the Facebook page.

Reply from Thomas Varghese, Director at Brownlee Court

Thanks for your kind words I have related them to our staff, it really does mean a lot especially at times like this.


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Review from Mark L (Son of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brownlee Court is a large, spacious home with lovely rooms. During this difficult time it is so good to see the care and attention my dad is receiving with updates on Facebook about the activities he is taking part in. Having worked in care home health and safety (for a different company) covering well
in excess of a 100 homes for over 10 years, the effort made to keep the residents occupied and engaged is right at the top end of the scale. Although visits have been restricted, when I have visited sometimes the staff were not aware I had arrived and came into his room very cheerful and talking to Dad with respect and as an adult which sadly is not what I have always witnessed elsewhere. Well done to all but especially the Activities Coordinator.

Reply from Thomas Varghese, Director at Brownlee Court

Thank you so much for your lovely comments, the staff really appreciate your thoughts.


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Review from Michelle R (Daughter-in-law of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited the care home I was greeted by the warm and friendly staff and the service was excellent. The manager was very friendly. There is lots going on for the residents to participate in, the meals are nice and look very appealing.

Reply from Thomas Varghese, Director at Brownlee Court

Thanks for your kind words I have related them to our staff, it really does mean a lot especially at times like this.


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Review from Laura N (Daughter of Resident) published on 12 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brownlee Court is a fantastic care home, all their staff go above and beyond for all their residents, they are caring, friendly and very professional. Brownlee Court make the family and friends of the residents feel very at ease and kept well informed on the welfare of their residents. Brownlee Court
is a very welcoming care home, I would recommend Brownlee Court to other people who are looking for a care home for their loved ones.

Reply from Thomas Varghese, Director at Brownlee Court

Thanks for your kind words I have related them to our staff, it really does mean a lot especially at times like this.


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Current Review Score: 9.4 (9.377)

Overview of Review Score

The Review Score of 9.4 (9.377) out of 10 for Brownlee Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Brownlee Court is calculated as follows: ( (160 Excellents x 5) + (32 Goods x 4) + (3 Satisfactorys x 3) + (5 Poors x 2) + (5 Very Poors x 1) ) ÷ 205 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.733 Points relating to the number of positive Reviews for Brownlee Court is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 116 registered maximum number of service users is 23.2. 17 Positive Reviews ÷ 23.2 = 0.733

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Kayleigh

Kayleigh Downey

Job Title: Deputy Home Manager

Deputy Manager


Karen

Karen Brown

Job Title: Chef

Kitchen Head chef


Lynne

Lynne Errington

Job Title: Senior Care staff

Senior Carer Staff
Lynne is a dedicated member of staff and to her role


Jane

Jane Knowles

Job Title: Kitchen Assistant cook

Assistant kitchen cook staff


Janet

Janet Devine

Job Title: Care Assistant

Care Assistant Staff


Beverley

Beverley Murphy

Job Title: Care Assistant

Carer Assistant Staff


Jayne

Jayne Davies

Job Title: Care Assistant

Carer Assistant Staff