Roseleigh

Lytton Street, Middlesbrough TS4 2BZ
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9.8 33 Reviews
  • Roseleigh, Middlesbrough
Roseleigh care home in Middlesbrough provides residential care for up to 50 residents. This includes long-term, short-term and respite care, as well as specialist care for people with complex needs such as Alzheimer's, dementia and physical disabilities.

The home is located in the centre of Middlesbrough close to shops, public transport and other local amenities.

Roseleigh is split over two floors, with the second floor allocated to residents with dementia/Alzheimer's who require more specialist support, such as help with meals, personal care, and medications. This floor includes themed corridors designed to stimulate the senses.

All of the rooms in the home are en-suite and decorated to a high standard. Residents are encouraged bring their own furnishings to make their rooms feel as homely as possible. There are two large, comfortable lounges in the home, along with a smaller lounge. A new garden room extension was completed in 2022.

Roseleigh also has three dining rooms serving fresh home cooked food, and a beautiful and enclosed garden with established plants and shrubs.

Residents have access to a personal laundry service, as well as a hairdresser who attends weekly, and regular visits from an optician, dentist and chiropodist.

Roseleigh has a highly qualified, long-serving staff team who are committed to providing unrivalled person-centred care, ensuring residents are safe, happy and comfortable in the home at all times.

Show Roseleigh on the Map

Care Provided by Roseleigh

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Fewster (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Roseleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at anytime although the home recommends that people make contact in advance.


  • Parking

  • Onsite parking.


Roseleigh Reviews (33)

Total of 33, showing 1-20
9.8

Roseleigh has a Review Score of 9.8 (9.782) out of 10, based on 12 reviews in the last 2 years. Over all time Roseleigh has 33 reviews.

Overall Experience

  • 26
  • 4
  • 3
  • 0
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Date Published

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Review from A H (Son of Resident) published on 30 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff who provide a caring environment. Staff are very attentive to the needs of the residents and know each resident's characteristics providing additional care. Communication with the management is good.

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Review from A G (Brother of Resident) published on 20 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class for residents and visitors.

Reply from Fiona Fewster, Manager at Roseleigh

Hi, thank you for your very kind review, we really appreciate it.


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Review from S M (Son of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Roseleigh Care Home is very clean and tidy, the staff are very caring and friendly to my mother and me when I visit.

Reply from Fiona Fewster, Manager at Roseleigh

Thank you for taking the time to leave a review of our home. We are happy that you rate us so highly.


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Review from L F (Granddaughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna and uncle both live in Roseleigh and they are so happy and well looked after which makes me happy. The staff are always on hand to help.

Reply from Fiona Fewster, Manager at Roseleigh

We are always touched when a family member takes the time to leave such amazing reviews like this, thank you.


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Review from B A (Daughter of Resident) published on 7 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the home are excellent, very caring and professional. My mother has Alzheimer's and the family feel she is being really well looked after by the staff.
The facilities are always clean and tidy and the activities are very good for keeping the residents engaged and active.

Reply from Fiona Fewster, Manager at Roseleigh

What lovely comments to make about the home and giving us 5 stars for everything is amazing. We are so grateful.


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Review from Ian C (Friend of Resident) published on 26 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When I visit the home, staff are always welcoming and friendly to me.
The home is clean and tidy and there is always some kind of activities going on
My friend receives excellent care and is very happy living in Roseleigh.

Reply from Fiona Fewster, Manager at Roseleigh

Hello and than you so much for your kind words about Roseleigh; we are very grateful.


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Review from B G (Daughter of Resident) published on 25 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We visited a lot of care homes before suggesting to my mam on Roseleigh becoming her care home. What stood out were the staff and how they cared for the residents. Roseleigh has an excellent team of carers with a wealth of experience. They are professional, friendly and well-trained. They are led by
a manager who is always accessible and greets you as you enter or leave the home. We feel we chose the best care home for my mam and totally trust all the team with my mam's well-being and also they achieve speedy assistance from doctor's surgeries when the needs arise. I recommend Roseleigh.

Reply from Fiona Fewster, Manager at Roseleigh

Hello, on behalf of everyone at Roseleigh, thank you so much for these amazing comments. We really appreciate it and are pleased you are so happy with the choice of our home for your mum.


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Review from R S (Friend of Resident) published on 9 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Everyone is very helpful and pleasant. The respect shown to residents is exceptional. As a visitor, the staff have always been very accommodating to answering questions and helpful with sorting any issues. We know that the lady we visit is safe and looked after, what more could we really ask?

Reply from Fiona Fewster, Manager at Roseleigh

Hello. Thank you for your kind words about Roseleigh, it's lovely that you think so highly of us.


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Review from Chris S (Son of Resident) published on 7 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and take my mother's needs as a first priority. She is very happy in Roseleigh. I would have no hesitation in recommending this care home.

Reply from Fiona Fewster, Manager at Roseleigh

Hello and thank you so much for taking the time to leave such a nice review about Roseleigh. We really appreciate it.


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Review from Martin B (Husband of Resident) published on 22 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In the two years that my wife has been a resident. The staff have shown nothing but love care and respect to all the residents and visiting family members. They keep me informed of any changes to my wife for which I'm grateful. Rate it 5 star - 100%.

Reply from Fiona Fewster, Manager at Roseleigh

Thank you for taking the time to leave such an amazing review of Roseleigh, we are very grateful.


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Review from Denise F (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad's enjoying it here. Staff are very friendly and helpful. He's safe and secure.

Reply from Fiona Fewster, Manager at Roseleigh

We are delighted you are happy with the care your dad receives at Roseleigh. Thank you.


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Review from Yvonne S (Daughter of Resident) published on 19 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very friendly and very welcoming. If we have any problems or concerns, will investigate the matter fully and get back to you with any findings.

Reply from Fiona Fewster, Manager at Roseleigh

Thanks for taking the time to review Roseleigh, we are very grateful.


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Review from Joanne S (Granddaughter of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nanna and uncle are both residents at Roseleigh. They both love it. They are well looked after, feel safe and are happy. I know that they are cared for.

Reply from Fiona Fewster, Manager at Roseleigh

Hi Joanne, than you for taking the time to leave this lovely review; we really appreciate it.


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Review from Rose D (Wife of Resident) published on 5 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Roseleigh care home is a wonderful place I would recommend looking no further than Roseleigh when choosing a home as it is very well led, offering a very high standard of care. All the staff provide an excellent service to the residents, they are friendly, helpful and approachable and staff trained
to a high standard. We as a family know our loved one is in a safe caring environment that delivers care in a person-centred way.

Reply from Rachel Lowery, Manager at Roseleigh

Thank you so much for this wonderful review Rose; we really appreciate you taking the time to do it.


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Review from Chris B (Grandson of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home with really friendly staff who go above and beyond to help the needs of all residents. Would highly recommend to anyone who was thinking of placing loved ones into residential care, keep up the outstanding work ladies and gents.

Reply from Rachel Lowery, Manager at Roseleigh

What a fantastic review Chris, we really appreciate you taking the time.


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Review from Allison C (Daughter of Resident) published on 2 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can honestly say that Roseleigh care home is the best for my mother, who has been there since June 2018. The staff are so friendly and make everyone feel welcome. Nothing seems to be too much trouble if mam needs anything. She is so well looked after which gives me and my siblings peace of mind. Mam
gets excellent personal care, but also lots of stimulation too. which in these strange times is needed more than ever. The food is all homemade and is excellent, the cooks are nothing short of miracle workers. There is always a good selection of savoury foods and amazing cakes and desserts. Mam's room is always kept clean and tidy and her laundry is done daily. Just like the cooks, the cleaners and laundry people are amazing. As with any large establishment, there are always DIY tasks to be done, and anything I've requested has been done to a high standard. The office staff are always on hand if needed, and are always friendly and professional. Mam is happy and that's all that matters.

Reply from Rachel Lowery, Manager at Roseleigh

Thank you so much for such a wonderful review. It's a pleasure having your mum with us at Roseleigh.


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Review from Patricia G (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Mum receives is amazing. Her needs are complex and her health is deteriorating but the staff and management seem to take it in their stride and afford her kindness and dignity, they all seem to love their jobs and this shines through in the care they provide to the residents. Mum is genuinely
fond of the staff who care for her which gives the family peace of mind knowing that she is happy, safe and so well cared for.

Reply from Rachel Lowery, Manager at Roseleigh

Hello Patricia, thank you for this lovely review; your comments are so kind.


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Review from Carole N (Daughter of Resident) published on 6 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The environment is lovely with all facilities and in a nice setting. However, what makes this home special are the staff, all the staff; they are excellent. They treat all the residents with respect and dignity, offering each resident individual care. They take into account their personal choices to
ensure all the residents are treated holistically, covering both mental and physical health. I would definitely recommend this home to anyone who needs their vulnerable relative looked after within a residential setting.

Reply from Rachel Lowery, Manager at Roseleigh

Hello Carole, thank you so much for taking the time to leave such a lovely review, we really appreciate it.


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Review from Joan R (Daughter of Resident) published on 23 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam had the best care at Roseleigh, from manager to cooks, cleaners, care workers, seniors, in fact everyone.

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Review from Raymond I (Brother of Resident) published on 9 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother is a resident and has lots of requirements, assisting with meals, toilet etc and general care is required at all times. He can be very difficult to deal with at times mostly he is easy going. I have found the staff excellent. This includes the kitchen staff his personal carers and cleaners.
He is not able to get out of bed.

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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Roseleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.782 for Roseleigh is calculated as follows: ( (113 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 142 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roseleigh is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (2)

Fiona

Fiona

Job Title: Deputy Manager

Joined: 2004

Hi, my name is Fiona, I have been at Roseleigh for 15 years starting out as a modern apprentice age 17, I've progressed throughout the care roles to deputy. I love my job making a difference in our resident's day to day lives.


Julie

Julie Goodenough

Job Title: Deputy Manager

Joined: 1999

Julie became deputy manager in July 2021 having spent 22 years working at our sister home Longlands.


Frequently Asked Questions about Roseleigh

What types of Care is Roseleigh registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Roseleigh provide?

Palliative Care, Day Care, Convalescent Care, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Roseleigh have?

There are 50 Single Rooms.

What are the Facilities & Services at Roseleigh?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Roseleigh to the centre of Middlesbrough?

0.9 mile(s) as the crow flies, distance by road may be significantly further.