Roseleigh

Lytton Street, Middlesbrough TS4 2BZ
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9.8 33 Reviews
  • Roseleigh, Middlesbrough
Roseleigh care home in Middlesbrough provides residential care for up to 50 residents. This includes long-term, short-term and respite care, as well as specialist care for people with complex needs such as Alzheimer's, dementia and physical disabilities.

The home is located in the centre of Middlesbrough close to shops, public transport and other local amenities.

Roseleigh is split over two floors, with the second floor allocated to residents with dementia/Alzheimer's who require more specialist support, such as help with meals, personal care, and medications. This floor includes themed corridors designed to stimulate the senses.

All of the rooms in the home are en-suite and decorated to a high standard. Residents are encouraged bring their own furnishings to make their rooms feel as homely as possible. There are two large, comfortable lounges in the home, along with a smaller lounge. A new garden room extension was completed in 2022.

Roseleigh also has three dining rooms serving fresh home cooked food, and a beautiful and enclosed garden with established plants and shrubs.

Residents have access to a personal laundry service, as well as a hairdresser who attends weekly, and regular visits from an optician, dentist and chiropodist.

Roseleigh has a highly qualified, long-serving staff team who are committed to providing unrivalled person-centred care, ensuring residents are safe, happy and comfortable in the home at all times.

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Care Provided by Roseleigh

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Fiona Fewster (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (50)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Roseleigh

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at anytime although the home recommends that people make contact in advance.


  • Parking

  • Onsite parking.


Roseleigh Reviews (33)

Total of 33, showing 21-33
9.8

Roseleigh has a Review Score of 9.8 (9.782) out of 10, based on 12 reviews in the last 2 years. Over all time Roseleigh has 33 reviews.

Overall Experience

  • 26
  • 4
  • 3
  • 0
  • 0

Date Published

33
0
1
12
21

Review from Susan Elaine A (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Involved and informed at all times in all aspects of my parent's care at Roseleigh.
The team are amazing. Well done to the manager and all the staff.

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Review from J W (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are helpful and look after the residents really well.
Food is excellent.
I can visit at any time.

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Review from Elizabeth P (Wife of Resident) published on 31 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Roseleigh staff go over and above their duties to be kind and helpful to everyone in the home.

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Review from Margery H (Wife of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband seems quite content and I have no worries about the care he gets. The carers are excellent and know his needs and treat him with respect.

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Review from Alan H (Son of Resident) published on 23 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't find any faults with the service you provide for my Mam. My Mam suffers from early vascular dementia but she is happy in herself.

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Review from Kenneth B (Husband of Resident) published on 14 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Found all the staff helpful and only too pleased to help me with any questions or assistance I wanted for my wife.

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Review from Elizabeth M (Wife of Resident) published on 10 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The care home is comfortable and homely. The staff are very caring and helpful. The only thing for me that is lacking, there is no activities or anything to keep them motivated. All they do is sit in the armchairs or on sofas and all they can do is watch television if they want to but my husband is
so very deaf he can't even hear the television. I think this is my only complaint by myself. Our family think it's an important issue.

Reply from Zoe Burton, Admin at Roseleigh

We are saddened to hear this, we do employ 2 activities coordinators who work over 7 days, we always encourage residents to continue with hobbies or interests they have always enjoyed or even try something new.


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Review from Gary (Son of Resident) published on 28 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The most important thing to say in my opinion is that my dad likes it here (so much so that he thinks he owns the place!) All the staff are friendly to residents and visitors alike, professional and caring when carrying out their duties.

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Review from Mary T (Wife of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

The home is okay mostly but on too many occasions the staff say they are short staffed and when the resident asks for anything to be done it is always "in a minute", which turns into longer.

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Review from Clare B (Sister of Resident) published on 22 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister came to Roseleigh initially on a temporary basis as she is only 57. Unfortunately, her circumstances changed and we were asked to look at care homes for residents her age. The staff at Roseleigh have always been caring and supportive towards my sister and her family so we asked if she could
stay permanently. She is now a very settled and happy resident. I would strongly recommend to family and friends.

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Review from Rosemary B (Wife of Resident) published on 1 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was admitted to Roseleigh in November 2014. He is really cared for by the staff who treat residents with warmth, kindness and patience at all times. The medical care is very reassuring and I am informed whenever there is a problem. The manager is available should any concerns arise and sees
that these are swiftly dealt with. The atmosphere is calm and pleasant and the residents are respected and treated as individual in their own right.

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Review from Julia S (Daughter of Resident) published on 29 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly nothing was too much trouble, if we asked for anything they helped us as much as possible, they picked up on dads anxieties etc if he was uncomfortable which I was happy about because they could read his moods and if he wasn't happy with something very caring people.

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Review from Janet M (Daughter of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I couldn't have been more pleased when I went to visit my father the day after he was taken into the home, he was admitted after a week in hospital for respite, he loved it that much he is now in there permanently. The staff are so caring and happy and are always willing to help with anything. His room
is very comfortable and cosy. He is well looked after. I know that he is happy and content because he is always praising the staff and he looks very well too. I would definitely recommend this home.

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Current Review Score: 9.8 (9.782)

Overview of Review Score

The Review Score of 9.8 (9.782) out of 10 for Roseleigh is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.782 for Roseleigh is calculated as follows: ( (113 Excellents x 5) + (27 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 142 Ratings = 4.782

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Roseleigh is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Nov 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (2)

Fiona

Fiona

Job Title: Deputy Manager

Joined: 2004

Hi, my name is Fiona, I have been at Roseleigh for 15 years starting out as a modern apprentice age 17, I've progressed throughout the care roles to deputy. I love my job making a difference in our resident's day to day lives.


Julie

Julie Goodenough

Job Title: Deputy Manager

Joined: 1999

Julie became deputy manager in July 2021 having spent 22 years working at our sister home Longlands.