The Beeches Care Home

Green Lane, Newtown, Stockton-on-Tees TS19 0FH
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9.6 51 Reviews
  • The Beeches Care Home, Stockton-on-Tees
The Beeches has been purpose-built and consists of sixty en-suite bedrooms, welcoming adults with care needs to a pleasant and friendly environment in which older people and adults diagnosed with dementia can receive tailor-made care.

The provider has made supporting an active lifestyle alongside professional care part of its core mission, with the aim being to ensure that both residents and visitors enjoy their time spent at the home.

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

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Care Provided by The Beeches Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • John Drury (Manager)
  • Admission Criteria
    • All older people welcome pending pre-admission assessment.
    • Ages 65+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for The Beeches Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,159
    • Self-Funded Residential Dementia Care from £1,193
    • RESPITE Self-Funded Residential Care from £1,159
    • RESPITE Self-Funded Residential Dementia Care from £1,193

  • Our fees include all care services, activities and meals. We do not charge any top ups.
  • (these prices are only a guideline, please contact The Beeches Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • Ample parking onsite.


The Beeches Care Home Reviews (51)

Total of 51, showing 21-40
9.6

The Beeches Care Home has a Review Score of 9.6 (9.563) out of 10, based on 13 reviews in the last 2 years. Over all time The Beeches Care Home has 51 reviews.

Overall Experience

  • 37
  • 13
  • 0
  • 1
  • 0

Date Published

51
8
9
13
38

Review from Janet H (Daughter of Resident) published on 20 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had been in The Beeches Care Home since October 2018. Dad was up and down with health issues, dementia and infections.
At the end of December Dad was taken into hospital. Dad came back to The Beeches early January 2019. On the 16th January Dad took ill. The staff, both day and night, were absolutely
outstanding. Dad passed away early Thursday 17th January. As a family, we just want to say 'Thank you'. They all loved our Dad and cared for him until the end.

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Review from Edgar B (Husband of Resident) published on 3 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good.

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Review from Nigel B (Son of Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good, caring, with an excellent attitude.

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Review from Sally B (Daughter of Resident) published on 24 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in The Beeches for over 2 years now and recently was diagnosed with cancer. I want mum to go back to The Beeches rather that the hospice as she knows all the staff and feels safe and loved there.
The care, love and attention Mum was given was absolutely first class, we could not have
asked for more. Mum was on the 'end of life pathway' and deteriorated very quickly, we, therefore, stayed with her. We were given food and drink constantly, they could not have done more for us. The carers were absolutely wonderful and we cannot praise them enough.

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Review from Sylvia D (Resident) assisted by family/friend published on 6 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Well looked after.
Staff are kind and helpful.
Enjoyed my stay.
Would definitely come back.

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Review from Sheila B (Resident) assisted by family/friend published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are helpful and understanding. There are all very friendly, I feel safe here and secure at night. I like to take part in the activities and would like more things to do. I am happy here and don't think my family could have found a better place.

Reply from Helen Wood, Manager at The Beeches Care Home

In response to your comment regarding events and activities, I am happy to confirm we now have a new Activities coordinator waiting to start, once employment checks have been completed.


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Review from Sharon B (Daughter of Resident) published on 30 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have only praise for the staff at The Beeches Care Home. My mother is well cared for and treated with compassion and dignity. I am kept well informed about all that is happening and have a good relationship with both management and staff. Mum has been a resident for more than 2 years now and is settled
and happy which is a great relief for the family.

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Review from Marjorie O (Friend of Resident) published on 16 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

A lack of hygiene, no container in the ensuite facility to place used incontinence pads. Always a smell of urine in the room and corridors. Tablets given by bare hands, no container used. Meals brought to the room along a corridor, not covered and barely warm. This was hard to manage sitting in a chair
with no tray to rest her plate. Had to ask for the room to be cleaned.

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Review from Rachel H (Granddaughter of Resident) published on 16 April 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nana has been a resident at The Beeches for just over 2 years. The care she receives is 5* I would highly recommend this care home. The staff are very welcoming to all friends and family.

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Review from S O (Son of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First class care, lovely attentive staff who can't do enough for my mam and us as a family.

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Review from Fiona R (Daughter of Resident) published on 20 March 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is currently a resident in The Beeches care home. My dad was also a resident two years ago. The home is a very friendly home.
All the staff are caring and nothing is ever too much for them. They care for and love my mam dearly. She is happy and content which helps to get us through this horrible
disease.

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Review from Julie L (Daughter of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam joined The Beeches Care Home in June 2015. After a shaky start, she settled well and it became home.


Due to the nature of mam's illness, I found the staff to be helpful, caring and loveable to her. They always had patience and understanding with mam which helped me cope with her agitation.


They always maintained her dignity which was essential to me as she was always a proud lady. Thank you to the EMI team at The Beeches. Eternally grateful.


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Review from Alan L (Son of Resident) published on 9 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been visiting Beeches Care Home since June 2015 and have always found the care and cleaning staff to be very friendly and professional. The quality and variety of the food is good and the staff always encouraged my mother-in-law to eat, drink and socialise. Due to my mother-in-law's illness,
this was not an easy task.

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Review from Nick B (Son of Resident) published on 12 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was taken into care in an emergency situation when his primary carer was taken into hospital following a fall that required surgery and a period of recuperation. I had to arrange everything very quickly as my father had both advancing cancer and also on-set dementia, so he as very disorientated
and confused.


From the very first assessment interview, with the Deputy Manager from the Care Home was superb. He was considerate of and caring towards my father and encouraged him to visit the home for a "look around". This re-assured him hugely and made the transition from home to Care Home as seamless and easy as possible.


Once in the Care Home as a resident, the whole experience was massively positive. Whilst sadly, my father passed away in the Beeches in November, his 3 month stay was full of care, attentive support and positivity. I cannot recommend the Beeches in Stockton highly enough.


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Review from Chris B (Son of Resident) published on 18 December 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was admitted to The Beeches at very short notice when my Mum was hospitalised following a fall. This was a difficult time for my Dad as he suffered from Alzheimer's and was confused by the sudden change in his circumstances. The staff at The Beeches were friendly, caring, patient and thoroughly
professional throughout my Dad's stay. He passed away in November having received brilliant and dignified care from every member of the staff. He commented on the quality of care every time I visited him. I cannot thank the staff enough and would recommend the Beeches to anyone seeking residential care without hesitation.

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Review from Barbara B (Wife of Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was taken in to The Beeches Care Home after I had an accident and broke my hip.


He was looked after by caring staff until he died, with kindness and dignity. Every member of staff was excellent, always pleasant and helpful to both me and my husband. I would recommend The Beeches to any

person looking for a care home.

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Review from Margaret R (Wife of Resident) published on 9 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints. I am very pleased with the way my husband is cared for.

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Review from Julie R (Daughter of Resident) published on 1 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always pleasant and treat my mam with great care and dignity.

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Review from R H (Son of Resident) published on 13 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are approachable and friendly to residents and visitors. The manager or a senior member of staff are always available to discuss any concerns. Residents are treated with kindness and respect and the home has a pleasant atmosphere.

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Review from Judith C (Daughter-in-law of Resident) published on 26 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and take good care of my mum-in-law. The home is friendly and nothing is too much trouble.

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Current Review Score: 9.6 (9.563)

Overview of Review Score

The Review Score of 9.6 (9.563) out of 10 for The Beeches Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.563 for The Beeches Care Home is calculated as follows: ( (102 Excellents x 5) + (32 Goods x 4) + (17 Satisfactorys x 3) ) ÷ 151 Ratings = 4.563

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Beeches Care Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (1)

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John Drury

Job Title: Home Manager

Joined: 2024

“Person-centred care is always putting the needs of the resident first.”


As a healthcare professional, John has over 20 years of experience in providing care and support for older people, helping to enrich their lives in the process. he is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards of care and quality of life for Residents.


John uses his experience to motivate the team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.


When asked what he enjoys most about his role, John said, “The Residents, the people. Hearing laughter in the home and supporting Residents to fulfil their hopes and dreams. Everything is possible with the right love and support behind you.”


If you would like to find out more about The Beeches, John would be delighted to have an informal discussion with you over the phone to answer any questions and provide further information.