Ingleby Care Home

Lamb Lane, Ingleby Barwick, Stockton-on-Tees TS17 0QP
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8.8 41 Reviews
  • Ingleby Care Home, Stockton-on-Tees
Ingleby Care Home prides itself on the care and attention given to residents and their families. Carers concentrate on getting to know you and your loved one, enabling them to look after physical needs and more importantly delivering what emotional support you and your family need.

They accept that choosing a care home is one of the most difficult decisions a family member or advocate can make and are here to help you through that decision, through the move in and beyond.

Excellent care is the key objective of each of the team members. Caring for those who can no longer look after themselves is what they do best, with an approach that takes into account that although there will be aspects of daily care and activity that residents could not manage at home, carers continue to encourage independence wherever possible - thus enabling residents to make the most of what they can do on a daily basis.

They support an active lifestyle alongside professional care as part of their core mission, they endeavour to ensure that both residents and visitors enjoy their time spent at the home. They have all of the usual benefits of a care home, including en suite rooms, excellent communal spaces and areas for residents to enjoy quiet times.

They also offer excellent activities at the home, which offer stimulation and engagement to all residents. The activities co-ordinator works with individuals to ensure that they offer activities that will suit each person and sometimes this means that one to one activity is more appropriate than group activities.

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Care Provided by Ingleby Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Louise Zalick (Manager)
  • Admission Criteria
    • We accept referrals from the local authority, hospital and people who fund their own care.
    • Ages 55+
  • Room Information
    • Single Rooms (56)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for Ingleby Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,153
    • Self-Funded Residential Dementia Care from £1,219
    • RESPITE Self-Funded Residential Care from £1,153
    • RESPITE Self-Funded Residential Dementia Care from £1,219

  • Our fees include all care services, activities and meals. We do not charge top ups.
  • (these prices are only a guideline, please contact Ingleby Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home encourages family and friends to visit. However, they operate protected mealtimes in order to help residents focus on the nutritious meals prepared by the catering team. The home asks that visitors avoid arriving during meals.


  • Parking

  • There is ample parking onsite with overflow parking in the grounds of St Francis of Assisi church.


Ingleby Care Home Reviews (41)

Total of 41, showing 41-41
8.8

Ingleby Care Home has a Review Score of 8.8 (8.846) out of 10, based on 5 reviews in the last 2 years. Over all time Ingleby Care Home has 41 reviews.

Overall Experience

  • 31
  • 8
  • 1
  • 0
  • 1

Date Published

41
1
1
5
36

Review from Derek T (Grandson of Resident) published on 26 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandma has recently been through a traumatic experience after having minor surgery on cancerous grows on her upper chest. The NHS have let her down badly with the after care provided in the hours after her operation. When a haematoma developed under the wound, the staff at the home were brilliant
in their care of her until we could get her back to hospital. Unfortunately the NHS managed to let her down again five days later, by removing her stitches too early causing the wound to open up again. Once again the staff were fantastic and were quick to jump to her aid. The whole experience could have been a lot more stressful for her if it hadn't been for the very efficient work carried out by the staff.
I have to say that this didn't come as a surprise to us, as this reflects the high standards that you come to take for granted in this fantastic home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 8.8 (8.846)

Overview of Review Score

The Review Score of 8.8 (8.846) out of 10 for Ingleby Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.9 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.900 for Ingleby Care Home is calculated as follows: ( (55 Excellents x 5) + (4 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 60 Ratings = 4.9

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.946 Points relating to the number of positive Reviews for Ingleby Care Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2. 5 Positive Reviews ÷ 11.2 = 0.446

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Aug 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Inadequate

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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