Park House

2 Richmond Road, Oxbridge, Stockton-on-Tees TS18 4DS
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Top 20 carehome certificate
10 72 Reviews
  • Park House, Stockton-on-Tees
Situated In the Oxbridge area of Stockton On Tees, Park House Rest Home is a small family run care home offering residential and residential dementia care while maintaining a homely environment, the home is within walking distance of Ropner Park.

The extensively trained team will deliver all the specialist care and support services that loved ones require. Staff are always on-hand to answer any questions about this important next stage in yours or your loved ones life, and to guide you through the process, every step of the way.

Personalised care plans consider not only medical, personal and dietary needs, but also the individual’s likes and dislikes, religious preferences, and any suggestions from family members that might make the resident's stay with the home that little bit more enjoyable.

At Park House Rest Home, they recognise the importance of recreational activities, and have a dedicated activities coordinator, who plans each day based on the lifestyle preferences and abilities of the residents, and so there is a full programme of events available, both in and out of the home.

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Care Provided by Park House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 18 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Mr & Mrs Elliott
  • Person in charge
  • Michael Forster (Registered Manager)
  • Admission Criteria
    • Local Authority or Private
    • Ages from 18 to 110
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2018
    • Number of floors: 2

Funding & Fees Guide for Park House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £880 – £1,080
    • Self-Funded Residential Dementia Care £880 – £1,080
    • RESPITE Self-Funded Residential Care £880 – £1,080
    • RESPITE Self-Funded Residential Dementia Care £880 – £1,079

  • Please feel free to contact and discuss fees and funding arrangement's with the management team.
  • (these prices are only a guideline, please contact Park House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time, the home politely request that visitors aim to visit outside of mealtimes to ensure residents experience a pleasurable mealtime. PPE and LFT tests are provided for safe visiting when required.


Park House Reviews (72)

Total of 72, showing 1-20
10

Park House has a Review Score of 10 (10.000) out of 10, based on 17 reviews in the last 2 years. Over all time Park House has 72 reviews.

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Review from J H (Resident) assisted by family/friend published on 5 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff lovely I am well looked after it feels like home.

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Review from K G (Granddaughter of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident at Park House for a few years. This is a perfect, caring and family friendly setting where all the staff, no matter their role, care for my gran like she is their own relative and with the utmost dignity and respect. They go above and beyond to meet her needs and think
of activities which appeal to every single resident's needs, likes and dislikes. I would wholeheartedly recommend Park House to anyone. 5 star care always.

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Review from N I (Sister of Resident) published on 1 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Park House have been welcoming to both my brother and his visitors and are never short of a smile. The atmosphere is one that makes the home very comforting. My brother is very relaxed and in the best form for months. Thank you.

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Review from Alison T (Daughter of Resident) published on 1 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum entered Park House, the change in her has been remarkable. Her quality of life has improved. The level of person-centred care is second to none as the staff have really endeavoured to find out about her likes and dislikes from day one. When visiting, the atmosphere is very welcoming and
it is a pleasure to be there, joining in all the many varied activities. Nothing is too much trouble for the staff. It gives me and my family great peace of mind knowing she is being so well cared for.

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Review from G T (Daughter of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not fault Park House.
The care my mum receives is fantastic, all the staff are so friendly and get to know the residents individually.
The meals are all cooked on-site with the resident's likes and dislikes catered for and there is always something going on for the residents to get involved
in. I feel so happy knowing that Mum is really well looked after.

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Review from Judith H (Daughter of Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to Park House in May for respite for 2 weeks. I was so impressed by the care she received and the improvement in her after only a few days that we all made the decision that she should remain in Park House permanently. I cannot praise this care home enough. It has a lovely friendly atmosphere
and the staff are amazing making us all feel welcome no matter when we visit. I have visited many care homes in the past and I can honestly say none of them are as good as this one.

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Review from Magaret B (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I came to Park House two years ago. The staff are so caring and friendly. I go out with the events coordinator. The staff are wonderful, very caring and down to earth. I like it so much that I might spend the rest of my days here (well it is a rest home).

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Review from Elsie E (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like living at Park House

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Review from Judith W (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I've never lived in such a nice place like 'Park House' before. The staff are excellent and would recommend it to everyone and the food is excellent. Clean, tidy, nice garden to sit in on sunny days.

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Review from R C (Resident) published on 28 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am pleased to live here, I am pleased with everything and helpful.

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Review from Michelle B (Daughter of Resident) published on 27 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House is one big family. The staff are wonderful and treat my mam with dignity and respect. As family of a resident we are all included in everything, we know all the residents and the staff, it's just such a lovely place to spend time and see how much care goes into making the home a special place
for the residents to live. The food, entertainment, cleanliness and attention given to the residents is just second to none. I couldn't wish for a better place for mam.

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Review from G W (Daughter of Resident) published on 17 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mum receives at Park House is excellent/outstanding. The staff have embraced her into the Park House family, talking to her and listening to her in a caring and compassionate manner. The manager, staff and owner's interaction with her and the other residents is always positive. The food
is of a very high standard, with lots of variety and themed menus. Park House is always clean and tidy and has a pleasant, safe and relaxed feel to it. I always feel welcome and comfortable when visiting my mum, it's a bit like a home from home. Activities are wide varying and beneficial and families are welcome to attend any of the activities. The environment is one of happiness and there is a feeling of being part of one big family, with the residents, families, manager and staff. We as a family couldn't ask for anything more.

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Review from Kirsty B (Daughter of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is enabled to live in a warm, homely environment. All residents and staff are happy and have a lovely relationship with each other. Came today for my mums birthday. It was lovely to see my mum singing with all the residents. Mum was pampered. A singer came and performed. My mum loves singing. Mum
had a lovely day. All this is possible because the staff put lots of effort itno supporting, encouraging and enabling everyone to have a wonderful life.

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Review from Ann P (Friend of Resident) published on 13 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited a friend here several times and have always found it to be a warm friendly place. The staff are very kind and welcoming. Residents are well cared for and seem a happy, contented bunch. One lady in particular is excellent. I am unable to rate all options but I'm sure all are excellent.

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Review from C F (Daughter of Resident) published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad moved into Park House just before Christmas, which as you can imagine was an emotional time for all involved. From day one, the care Dad received has been second to none. He is settled and most importantly happy. The staff are wonderful, we feel so thankful to them all.

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Review from Don H (Resident) assisted by family/friend published on 7 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff have been very kind and patient. I feel so settled at Park House. My room is spacious and clean. Nothing is too much trouble. I'm enjoying all of the activities, especially singing and playing my guitar.

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Review from L S (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House is small and friendly. We feel like it is a big family. Mum has received excellent care and it is so comforting she is being so well looked after. Nothing is too much trouble for each member of staff.

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Review from George D (Respite Resident) assisted by family/friend published on 18 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love the manager and staff. I am well looked after and they talk to me like a person. Very happy here (still want to go home though). Thank you, everyone.

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Review from Miriam D (Wife of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this place - having never had anything to do with care, I was put into a situation that required in-depth help. After google and reviews, I found Park House. I came to visit and from that day to this, was definitely the right choice. From arriving to now the staff have been amazing,
any question answered. Help delivered, care given above and beyond. Each resident is well looked after and they all have different needs.

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Review from Sharon P (Daughter of Resident) published on 5 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Park House is a hidden gem. The quality of care provided is outstanding. The management and staff are genuine, caring people. They treat residents with dignity and respect and are supportive to family members. It's an excellent small homely environment that's very clean, nicely furnished and perfect
in every way. As a family member (daughter), I am very happy with Park House, and my mother and I happy with our experiences. We have had nothing but positive interactions with management/staff. I appreciate everything they do and can never thank them enough. They are an excellent example of what a residential home should be.

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Current Review Score: 10.0 (10.000)

Overview of Review Score

The Review Score of 10 (10.000) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Park House is calculated as follows: ( (187 Excellents x 5) ) ÷ 187 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Park House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 18 registered maximum number of service users is 3.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Aug 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (9)

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Frequently Asked Questions about Park House

What types of Care is Park House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Park House provide?

Palliative Care, Convalescent Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Park House have?

There are 16 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Park House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Park House to the centre of Stockton-on-Tees?

0.9 mile(s) as the crow flies, distance by road may be significantly further.