Wynyard Woods

Wynyard, Billingham TS22 5GJ
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9.9 53 Reviews
  • Wynyard Woods, Billingham
Wynyard Woods is located within the Wynyard estate near Billingham. The home continues to welcome new residents and provides friendly and comfortable residential and dementia care for up to 50 residents in single en-suite rooms.

Tailored dementia care is provided, where the home has a 3D interactive dementia-friendly environment on the first floor. This includes shops, a vintage railway carriage and other areas designed for the enjoyment of the residents.

Staff receive on-going training in dementia care to ensure those living with dementia are cared for in the best way possible. By getting to know its customers and building relationships, Anchor provides focused, compassionate care.

Anchor is England’s largest provider of housing and care for those over 55 years of age and has almost 60 years’ experience as a not-for-profit provider of services to older people. Anchor reinvests the money made into their retirement properties and care homes, to continually raise standards to provide a high-quality service to surpass the customer’s expectations.

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Care Provided by Wynyard Woods

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 50 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Convalescent Care

Good to Know

  • Person in charge
  • Kath Sargent (Manager)
  • Admission Criteria
    • Please contact Wynyard Woods directly to discuss yours or your loved ones' care needs.
    • Ages 65+
  • Room Information
    • Single Rooms (50)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (50)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2008
    • Number of floors: 2

Funding & Fees Guide for Wynyard Woods

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,150
    • Self-Funded Residential Dementia Care from £1,150
    • RESPITE Self-Funded Residential Care from £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,150

  • Our colleagues at Wynyard Woods will be happy to answer any questions you have regarding our fees and what is included in our fees.
  • (these prices are only a guideline, please contact Wynyard Woods to find out the exact price for your requirements)

Facilities

  • Lift
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home welcome visitors as an integral part of day-to-day life.


  • Parking

  • There is onsite parking, including disabled spaces.


Wynyard Woods Reviews (53)

Total of 53, showing 41-53
9.9

Wynyard Woods has a Review Score of 9.9 (9.859) out of 10, based on 13 reviews in the last 2 years. Over all time Wynyard Woods has 53 reviews.

Overall Experience

  • 37
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Date Published

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Review from Phyllis L (Sister of Resident) published on 13 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 1.0 out of 5

In my view, residents have no activities or interaction with staff. There is no Activities Coordinator. You see them just sitting on their own with no communications going on. You quite often see residents still in pyjamas, unwashed after 11 on a morning. There is one small lounge upstairs and 28 residents
and the 2 dining rooms are always set with glasses and knife and fork, which I think is very unsafe. We have found forks in my sister's room.

Reply from Kath Sargent, Manager at Wynyard Woods

Thank you for taking the time to share your views. As an organisation, we appreciate the benefits that inclusive activities can have on our residents - therefore there is a program of daily activities/events available for residents who wish to participate. We also have the recently developed interactive first floor which residents are encouraged to use, should they wish to do so, and the home also has its own minibus for trips and outings. Our residents are treated as individuals and may choose to dress later in the morning.


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Review from Amanda F (Daughter-in-law of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother in law was a resident in another care home in Stockton-on-Tees, unfortunately, her carers ignored a water infection and she was hospitalised for 11 days and when she was released from hospital, she moved into Wynyard Woods. This has been the best move for her, she is happier in herself and
her health has improved dramatically. The staff are great with her, they have taken the time to find out my mother in laws interests, this includes dancing and have asked her to teach them to dance which gives my mother in law a sense of pride and also makes her feel useful. I cannot thank everyone at Wynyard Woods enough for the excellent care they give her. I would also like the thank them myself for being so helpful and approachable when I have had the need to ask for advice regarding my mother in laws ongoing care.

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Review from Daniel F (Grandson of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An excellent care home that provides its residents with an outstanding and personal level of Care. The staff are extremely helpful and will go out of their way to do what they can for you and the residents. Facilities/rooms are of high quality and provide ample space for its residents and their families
to interact in a safe and friendly environment.


After a recent move for my Grandmother from another home, it is clear that Wynyard Woods and its staff are the best in the area.


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Review from James F (Grandson of Resident) published on 11 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wynyard Woods care home is an exceptional care home, that provides its residents with the utmost care and attention they need.


This move to Wynyard Woods care home has been excellent for my grandmother, every time I go to see her she is upbeat, laughing and joking and always smiling, all I could

ask for. The nurses have their own individual relationships with my grandmother which undoubtedly makes her time easier and more enjoyable whilst she’s there.


Overall, this home is fantastic and I wouldn’t change anything about it. And from previous places I’ve seen, The Wynyard Woods and its staff are by far the best facility within the surrounding areas.


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Review from Kathryn S (Daughter of Resident) published on 20 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brothers, sisters and I needed care for our 92-year-old dad after a serious fall. He had Parkinson's and dementia also. Wynyard Woods provided from the first, the greatest care. The patience, kindness and compassion shown to Dad was outstanding and no need was left unattended. The professionalism
of the staff was outstanding and also the consideration shown to us as a family was exemplary. Our gratitude cannot convey the depth of our thanks.

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Review from George S (Regular Volunteer) published on 8 January 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the home and service it provides all ways nice and clean when been and staff are very pleasant and know what there are doing.

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Review from Brian W (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the home has a very friendly atmosphere. The staff are very helpful and friendly. I have the feeling of being with an extended family rather than being in a home. The manager's door is always open if you need to talk anything through. I have been here just over 2 years and I have a comfortable
life here.

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Review from Margaret D (Resident) published on 28 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I enjoy being in this home. The staff are good. We have a great manager, she is the best.


I have been in this home for 8 years and love it.


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Review from John N (Son-in-law of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have great respect for the caring team who combine their professional approach with compassion and good humour at all times. Even when residents may sometimes appear unappreciative their friendly demeanour does not alter, possibly the best compliment I can offer to this hard working team.

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Review from Pam H (Partner of Resident) published on 27 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My partner has been a resident in the above home for 16 months with various episodes of poor health due mainly to dementia progressing. The care is excellent, in every way from personal care to friendly approaches. The staff treat visitors in a friendly courteous manner offering refreshments and answering
any questions we may have. Food and hygiene are excellent and rooms are kept clean, warm and can be bespoke to the residents requirements. I am extremely happy with the standard of care my partner has received since being a resident here.

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Review from Julie P (Daughter of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful carers - really exceptional people. My dad loves the food. Entertainment is fabulous - My Dad's room is very comfortable and nothing too much trouble. Excellent!!

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Review from Kathleen H (Friend of Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Helpful when asked.

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Review from Maurice K (Resident) published on 12 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here for three years and sold my home so this is my permanent address. I love it here with no intention of moving I would recommend to my friends.

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Current Review Score: 9.9 (9.859)

Overview of Review Score

The Review Score of 9.9 (9.859) out of 10 for Wynyard Woods is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.859 for Wynyard Woods is calculated as follows: ( (136 Excellents x 5) + (18 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.859

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wynyard Woods is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 02 Apr 2025

We currently have two vacancies for care. Please contact Wynyard Woods for further details.


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