Chichester Hall

Dicktrod Lane, Skinburness, Wigton CA7 4QZ
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9.4 61 Reviews
  • Chichester Hall, Wigton
Chichester Hall is a Cumbrian care home that has up to twenty admission places for elderly care purposes, including for individuals with mental health issues or mild dementia.

The home has an excellent inspection record with regulatory bodies, thanks to a team of professional carers who strive to maintain a relaxing and homely environment, while adhering to modern care standards.

Residents enjoy excellent views, en-suite bedrooms and have their personal freedoms respected, while much of the home's interior has been skilfully refurbished.

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Care Provided by Chichester Hall

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 20 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Louise Jackson (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 1

Funding & Fees Guide for Chichester Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,015
    • Self-Funded Residential Dementia Care from £1,015
    • RESPITE Self-Funded Residential Care from £1,015
    • RESPITE Self-Funded Residential Dementia Care from £1,015
  • (these prices are only a guideline, please contact Chichester Hall to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No pre-booking of appointments is required - please feel free to attend at any time - just ask for the Manager, Louise Jackson


  • Parking

  • Plenty of on site visitor parking.


Chichester Hall Reviews (61)

Total of 61, showing 1-20
9.4

Chichester Hall has a Review Score of 9.4 (9.441) out of 10, based on 6 reviews in the last 2 years. Over all time Chichester Hall has 61 reviews.

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Review from D D (Son of Resident) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother moved to Chichester Hall from another home 10 months ago, but Chichester for my mother was a home from home. The staff are amazing, the care and attention she has from them all was amazing. Special mention to two members of staff in particular are truly wonderful and caring. If you are seeking
a care home for a loved one, Chichester will be a good choice. Home from home.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you so much for your lovely review. Looking after your mother was a pleasure, we do miss her.


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Review from Linda H (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum had 2 weeks respite at Chichester Hall. She was apprehensive before her stay, but as soon as she arrived she was greeted by friendly, warm and caring staff. The hall itself is clean and homely and she enjoyed the food (she has put weight on!). Mum was sorry to leave and is going to miss all the
staff. I can't thank the manager and her amazing team enough. My husband and myself were always made to feel welcome and offered tea and biscuits.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thanks so much for your lovely review. We really enjoyed having your mum to stay, she certainly is a character!


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Review from Dave H (Respite Resident) published on 13 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I thoroughly enjoyed my recent 9-day respite stay at the Skinburness Home. It is set in beautiful and peaceful surrounding countryside on the Solway Firth. The staff was all brilliant and nothing was too much trouble for them. Being in a motorised wheelchair I had no problems at all getting around as
the hallways and rooms were very spacious. I would definitely stay here again.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you for your lovely review, it was a pleasure to have you stay with us for your stay. You are very welcome to come and visit and stay with us again.


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Review from J L (Son of Resident) published on 1 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father came into Chichester Hall three weeks ago for respite care. The excellent service provided by this care home helped to make his final days happy and fulfilling as he felt safe and valued in an environment where all the staff have been exemplary led by a superb management team who made the
right decisions every time and provided my wife and I with the necessary information with which to make clear decisions. I can't praise them highly enough as they helped to make what was a potentially traumatic period of passing dignified and affirming.

Reply from Jo Reynolds, Marketing Assistant at Chichester Hall

Thank you for your review of Chichester Hall. We are glad to hear that our home was able to provide a safe and happy environment and that our staff provided excellent service.


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Review from S G (Daughter of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Chichester Hall for five months now. She is very well looked after by kind and caring staff. She has a really nice, light and airy bedroom which she loves. I am especially impressed with how attentive the manager and all the care staff are to my mother's ongoing and
often changing care needs - they regularly assess her and provide whatever is needed to ensure she is happy, comfortable and as well as she can be.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you so much for your lovely words. Your mother is wonderful to care for. I will pass your compliment on to the staff team.


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Review from V B (Granddaughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been so happy with the care given to my grandparent, the staff truly care about each and every resident. They keep in contact with us too, especially in the time that my grandparent spent in hospital recently.
Would definitely recommend this service to anyone else thinking about having a loved
one in care, they will put your mind at ease.

Reply from Louise Jackson, Registered Manager at Chichester Hall

Thank you for your lovely review. Your kind words will be passed on to the staff team.


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Review from Ruth R (Husband of Resident) published on 2 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband has been in this care home, he is well looked after, clean, tidy and seemed to have settled down great and always happy to see us. I'm quite happy with him being there which makes me happy and content.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you very much for taking the time to send in your review.
It is reassuring to know you are happy with the care we provide, your husband has settled in very well and is a pleasure to care for, he does enjoy your regular visits.
Thank you again.


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Review from Jonathon D (Grandson of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Chichester Hall provided exceptional care for my gran. Chichester Hall is well led by the manager, who has cultivated a great team. All staff are warm and approachable, and there is a family feel that always remains professional. My gran was treated with the utmost dignity and respect.
The cleanliness, care and attention provided exceeded my expectations. Thank you to all the staff for their support in allowing us to enjoy these precious moments of my gran in later life.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for taking the time to review us and for your positive comments, we appreciate them very much.
Your gran was an exceptional lady who was a joy to care for, her social skills and humour will be long remembered as will she.
I shall ensure your comments are shared with the staff team, they often talk about her with great fondness.
Thank you again.


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Review from Karen D (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was well settled and happy at Chichester Hall. She enjoyed the broad range of activities which gave her an excellent quality of life. The home-cooked food was both nutritious and delicious and preferences/dietary requirements were well catered for. Chichester Hall was always spotlessly clean
and mum was always well-groomed, which was of particular importance to her. All the staff work together well as one cohesive team providing the best care in a home-from-home friendly environment. I thank all the staff for looking after my mum so well in the last few months, allowing us quality time together and providing precious moments. Quite simply, in my opinion, Chichester Hall should be the model that all care homes are based on.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your kind and generous comments, we are very humbled to receive such a lovely review.
Your mum was also kind and loved spreading happiness in the home.
We do appreciate you taking the time to review our home and the care we offer.


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Review from Barbara M (Daughter of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful care home. My mother is loved and cared for by the kind, compassionate staff. She looks well, happy and smiling.
A huge thank you and big hugs to all the staff at Chichester Hall.
I am so happy that Mum is in such good hands.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

We do appreciate your kind comments; thank you so much from all the staff team.
Your Mum is a joy to care for.


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Review from B D (Nephew of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always find Chichester Hall Care Home clean, warm and very welcoming. My aunty is well cared for and she is happy. She enjoys the company. She has no complaints about the food and she says she enjoys her meals.
It is always a pleasure to visit. The staff are always polite and accommodating.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for taking the time to review our home, I am pleased you found the home welcoming and you are happy with your aunt's care.
We are always trying to improve the service we offer.
Thank you again, I will pass your comments on to the team.


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Review from Nicola R (Daughter of Resident) published on 16 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is so lovely, and my dad is being cared for so beautifully. The staff are wonderful; they are so helpful and reassuring and are a credit to their profession.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for reviewing our home.
Your dad is a pleasure to care for, always polite and friendly to everyone, and we are grateful that you entrusted his care to us.
I will pass your comments on to the staff team.
Thank you again.


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Review from Sam S (Granddaughter of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our nan is well cared for and looked after by the wonderful staff. The food and meals are all home-cooked and lovely. We had a really enjoyable visit with Nan and had a good laugh too! She loves seeing her two great-grandchildren.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your review. Your Nan was thrilled to see you all; she was excited after your visit and could not believe how much the boys had grown. She is so content and a pleasure to care for, thank you once again.


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Review from Linda R (Daughter of Resident) published on 7 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise this home enough. My Mother has been in the home for five years. She was diagnosed with vascular dementia but was needing a lot more full-time care. Originally we (my sister and I) thought she would benefit from respite for a few weeks. Mum was initially hesitant about going into care,
but even temporarily she was made to feel at home immediately. The transition to residential care came quite quickly and we think due to the attention and care she received has ended up well settled in the home. The staff are extremely welcoming and when we first left her they said to ring any time to see if she was ok. The staff worked extremely well during lockdown and I was able to WhatsApp to see her during lockdown. I try and see her regularly and my daughter goes to see her with my grandsons when she can. One thing I remember the manager saying to me was that the home is the residents' home and is treated as such. Well done Chichester Hall staff.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your review, I will share your comments with the team.
It has been a challenging couple of years, but we have endeavoured to ensure our residents remain happy and as safe as we can, your mum is a pleasure to care for. It is so heart-warming to receive these comments from you. Thank you again from all the staff team.


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Review from Audrey C (Friend of Resident) published on 21 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend at Chichester Hall Care Home, I always have a warm welcome. The staff are friendly and very helpful. They are always ready to help. Chichester Hall is always clean and tidy. I would recommend this home to family and friends.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

It is very kind of you to take the time to review our home, it is very much appreciated, I will pass your comments on to the staff team. We are so pleased you have a good experience when you visit us.
Thank You so much.


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Review from M J (Relative of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative is very well cared for and since joining Chichester Hall Care Home in December 2022, he has gained a new lease of life. The staff are extremely attentive and are a lovely team who work well together. The home always looks lovely and is very homely.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thanks for taking the time to review Chichester Hall. We do appreciate your comments and are happy that we have made such a difference to your relative.
Thank you once again.


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Review from Howard F (Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring home. Excellent staff. Management are caring. The home is very clean. Well looked after.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you so much for your review, we welcome your comments and note areas where we can improve the service we offer. I shall share your comments with the team.


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Review from Robin S (Son-in-law of Resident) published on 10 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been to see my father-in-law today to find him very happy. Chichester Hall Care Home staff are very friendly and helpful, also the home was very clean, neat and tidy. My father-in-law was telling me he is well looked after, the food was excellent and that he is overwhelmed by the outlook of his
bedroom window.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for taking the time to review our home, your comments are appreciated in order that we can continue to improve our service.


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Review from Victor M (Brother of Resident) published on 7 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Can I please thank the management and staff at your home for the care and treatment you have given my sister. I have never seen her looking so content and cared for, for quite a period of time. Thank you.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank You for your response, we welcome feedback from family and friends in order that we can continue to improve.


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Review from J F (Son of Resident) published on 31 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad seems really happy and looks forward to his meals. Always enjoys chatting to others and carers are always very welcoming.

Reply from Jenni Wilkinson, Registered Manager at Chichester Hall

Thank you for taking the time to review us, we appreciate feedback so that we can constantly improve the service we provide.
Your dad is a lovely gentleman who is always grateful for everything that is done for him.
A pleasure to care for.


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Current Review Score: 9.4 (9.441)

Overview of Review Score

The Review Score of 9.4 (9.441) out of 10 for Chichester Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.841 for Chichester Hall is calculated as follows: ( (58 Excellents x 5) + (11 Goods x 4) ) ÷ 69 Ratings = 4.841

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Chichester Hall is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 20 registered maximum number of service users is 4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

3 Bed Vacancies

posted 13 Feb 2025

Please contact for details about available rooms


Awards / Recognitions (1)

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Meet the Team (1)

Louise

Louise Jackson

Job Title: Registered Manager

Joined: 2021

I have recently become the Manager of Chichester Hall, I have worked here since October 2021. I have over 13 years experience of working in elderly care.


We are so lucky to have such a beautiful Home in amazing surroundings.


My aim is for our Residents to receive the best-tailored care from our dedicated care team.


My vision is to have an Outstanding home whilst fulfilling Churchlake Care's Promises and Values which put our Residents at the heart of everything we do.


Frequently Asked Questions about Chichester Hall

What types of Care is Chichester Hall registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Chichester Hall provide?

Own GP if required is an additional type of care provided.

How many Rooms does Chichester Hall have?

There are 20 Single Rooms.

What are the Facilities & Services at Chichester Hall?

Own Furniture if required, Pet Friendly (or by arrangement), Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Chichester Hall to the centre of Wigton?

9.2 mile(s) as the crow flies, distance by road may be significantly further.