No restriction on visiting times, the service is 24hrs a day
2 large ample car parking facilities
Kirksanton Care Centre has a Review Score of 8.5 (8.521) out of 10, based on 4 reviews in the last 2 years. Over all time Kirksanton Care Centre has 11 reviews.
Review from G W (Daughter of Resident) published on 9 October 2024
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Review from G M (Husband of Resident) published on 27 June 2024
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Review from Chris D (Son of Resident) published on 9 August 2023
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Review from J M (Resident) published on 24 July 2023
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Review from David B (Son of Resident) published on 27 June 2022
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Review from K P (Son of Resident) published on 11 November 2021
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Review from Harry K (Partner of Resident) published on 28 October 2021
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Reply from Robin Bennett, Regional Manager at Kirksanton Care Centre
Thank you so much for your kind words regarding the staff and the service at Kirksanton. It is a pleasure to read your review and I will ensure the team receives the fantastic feedback.
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Review from Brenda J (Daughter of Resident) published on 27 October 2021
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Reply from Robin Bennett, Regional Manager at Kirksanton Care Centre
Thank you for the kind words and positive feedback. It is really good to hear your relative has settled into the home and you are happy with the service provided. I will ensure the team at Kirksanton receive your feedback.
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Review from Michael J (Relative of Resident) published on 4 May 2020
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Review from Heidi W (Niece of Resident) published on 12 August 2019
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Review from Peter M (Resident) assisted by family/friend published on 10 July 2019
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The Review Score of 8.5 (8.521) out of 10 for Kirksanton Care Centre is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.9 out of 5 from 4 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.646 for Kirksanton Care Centre is calculated as follows: ( (31 Excellents x 5) + (17 Goods x 4) ) ÷ 48 Ratings = 4.646
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.875 Points relating to the number of positive Reviews for Kirksanton Care Centre is based on 4 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 4 Positive Reviews ÷ 8 = 0.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Nov 2023
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Job Title: Home Manager
Elaine is our brilliant home manager at Kirksanton. She is very experienced, and passionate about delivering first class care to all our residents.