The Dales

Main Street, Ellenborough, Maryport CA15 7DX
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2 Reviews
  • The Dales, Maryport
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Care Provided by The Dales

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Owner
  • Dales Care Homes Ltd
  • Person in charge
  • Graham Iredale (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1999

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

The Dales Reviews (2)

Over all time The Dales has 2 reviews.

Overall Experience

  • 2
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I stayed here in May this year for almost two weeks as a respite visit. As per my two previous stays, I found the care and attention taken by the staff to my needs incredibly heart-warming. It should be noted that my first stay was using a zimmer frame but nowadays I am wheelchair bound. Because of
my deteriorating mobility, the changes to my requirements were documented and catered for.


The care home itself has undergone extensive refurbishment since my 2nd visit which was in September 2017. The guests furnished lounge area (which I privately refer to as the ‘grand piano room’) has been finished to an extremely high degree worthy of any top hotel. The attention to residents dietary needs/preferences at meal times is well worthy of note. The quality and variety of the meals are first class which although I have mentioned before is worth repeating. Meal supervision for those with less dexterity is second to none.


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Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last few months of her life at The Dales. The care she had was excellent. The staff are very cheerful and friendly. They are also very knowledgeable and kept me well informed of my mother's condition. Eating arrangements are very flexible. I was always made welcome at any time.
My mother died amongst friends.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 3 Oct 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Dales

What types of Care is The Dales registered for?

Older Person Care, Dementia, Respite Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Dales provide?

Palliative Care, Day Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does The Dales have?

There are 40 Single Rooms.

What are the Facilities & Services at The Dales?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Dales to the centre of Maryport?

0.8 mile(s) as the crow flies, distance by road may be significantly further.