St George's Residential Home

St George's Road, Millom LA18 4JE
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9.9 21 Reviews
  • St George's Residential Home, Millom
St. George’s is a high quality home located in the centre of of Millom which exudes peace and tranquillity, whilst being immediately and conveniently adjacent to the town centre.

The rooms are tastefully decorated to a high standard, with en-suite facilities. The home actively encourage residents to personalise their rooms with photographs, ornaments and furniture to create a familiar environment.

Offering an extensive range of specialist equipment to cater for particular needs and occupational therapists are available as required. Activities and entertainment are an important part of life at the home. A hairdresser visits the home regularly for any resident who wishes to use the service. They have a programme of daily activities which includes: baking, hand massages and manicures, quizzes, games and much, much more.

The home pride themselves on a person-centred programme of care which will help to build upon your strengths and wishes to improve your quality of life and help you enjoy the community environment they work so hard to create and maintain.

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Care Provided by St George's Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Autism/ASD
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Gemma Fretter (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (37)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for St George's Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,120 – £1,155
    • Self-Funded Residential Dementia Care £1,220 – £1,220
    • RESPITE Self-Funded Residential Care £1,300 – £1,300
    • RESPITE Self-Funded Residential Dementia Care £1,300 – £1,300
  • (these prices are only a guideline, please contact St George's Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • They welcome all visitors into the home, but do provide the residents with protected meal times. These are: Lunch 12pm-13.30pm & Tea 4pm-5.30pm


  • Parking

  • Free onsite parking is available


St George's Residential Home Reviews (21)

Total of 21, showing 21-21
9.9

St George's Residential Home has a Review Score of 9.9 (9.941) out of 10, based on 13 reviews in the last 2 years. Over all time St George's Residential Home has 21 reviews.

Overall Experience

  • 18
  • 2
  • 1
  • 0
  • 0

Date Published

21
3
7
13
8

Review from Susan A (Daughter of Resident) published on 27 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent almost four weeks at St George's having respite care. From the first contact with St George's, I could tell that this was a very welcoming and professional organisation. My mother was concerned about having respite care but from the first moment we arrived she was made to feel very
welcome and there was a warm, friendly, caring atmosphere throughout her stay. Mum soon settled and every member of staff was helpful giving her excellent attention, along with tasty food from beginning to end. She had a very comfortable room with a television and wash hand basin next to the bathroom. I would have no hesitation in recommending St George's for the care my mother received and also the support which was given to the family by the St George's team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.941)

Overview of Review Score

The Review Score of 9.9 (9.941) out of 10 for St George's Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.941 for St George's Residential Home is calculated as follows: ( (144 Excellents x 5) + (9 Goods x 4) ) ÷ 153 Ratings = 4.941

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for St George's Residential Home is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

Gemma

Gemma Fretter

Job Title: Registered Manager

Joined: 2016

Gemma has a wide range of experience and knowledge from her 18 years in the care sector, previously working with issues such as mental health, Korsakoffs, physically frail, younger adults and special care needs.


Her previous ambition of becoming a nurse set her on her career in care and fell in love with the elderly. She worked from the age of 18 as a Health Care Assistant and was quickly promoted to Senior Health Care Assistant until she was promoted again to Deputy Manager. Stepping up to Acting Manager early in 2023 she has been a significant support not only to the residents and family members but also to the staff. Making continuous improvements within the home she constantly goes above and beyond for everyone.