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A small private car park is located to the rear of the care home with access from the main street up a small lane between the care home and the Howard Arms Hotel.
Over all time Howard Court Care Home Ltd has 2 reviews.
Review from Lizzie T (Daughter-in-law of Resident) published on 24 October 2017
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Sue Lane, Office Manager at Howard Court Care Home Ltd
Many thanks for this lovely review. Here at Howard Court our main purpose is to help our residents feel part of our family and happy and contented in their new home and it is gratifying to hear that we are succeeding. Your kind comments will be passed on to our carers.
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Treated with Dignity
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Review from J T (Friend of Resident) published on 16 August 2017
Submitted via Website •
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Overall Experience
3.0 out of 5
Reply from Sue Lane, Office Manager at Howard Court Care Home Ltd
Howard Court has a paved courtyard 25' x 30' which is bordered by numerous, boxes, tubs and hanging baskets containing flowers and foliage. Although we are a locked unit, during the warmer months, residents are encouraged to sit outside on our oak garden furniture to enjoy the sunshine, chat with staff, or partake in ball games. Residents also help with the planting and harvesting of vegetables in our recently acquired raised bed.
Our home was originally part of a coaching inn with bedrooms of various shapes and sizes, some of which, still contain the original oak beams, which we believe adds to its character.
All our meals are prepared daily from fresh produce sourced from local suppliers. The main meal is served at lunchtime with a smaller meal for dinner. Portion sizes are specific to a particular resident's wishes and tastes, with an option always available. However, should a resident request a dish they particularly like, we will do our utmost to produce this for them.
Entertainers frequently visit to offer music therapy or church services, which residents are encouraged to get involved with. Bingo, 'What's in the Box' and indoor bowls are other examples of the activities which regularly take place, not forgetting, the animals which visit for residents to pat and stroke.
Here at Howard Court we think of our Residents as part of our family and are passionate about the care we offer them. I am extremely disappointed with the review we have received and, quite frankly, surprised it has taken the reviewer (the name of whom has never signed into our Visitors Book) 11 months to compose.
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Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Date: 31 Oct 2018
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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