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Rosecroft Residential Home has a Review Score of 8.1 (8.098) out of 10, based on 1 reviews in the last 2 years. Over all time Rosecroft Residential Home has 10 reviews.
Review from Gary W (Son of Resident) published on 20 March 2024
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Overall Experience
5.0 out of 5
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Review from N C (Daughter of Resident) published on 9 December 2021
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Overall Experience
4.0 out of 5
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Review from Jennifer W (Daughter of Resident) published on 7 December 2021
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Overall Experience
5.0 out of 5
Reply from Thomas George Ogden, Group Business and Operations Manager at Rosecroft Residential Home
Thank you for your feedback - it is very much appreciated and will be shared with the management and staff.
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Review from Marie D (Son of Resident) published on 6 December 2021
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Overall Experience
4.0 out of 5
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Review from P L (Son of Resident) published on 12 August 2019
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Overall Experience
5.0 out of 5
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Review from Patrick W (Son of Resident) published on 7 August 2019
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Maureen E (Daughter of Resident) published on 1 August 2019
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Overall Experience
5.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Dorothy W (Wife of Resident) published on 5 July 2019
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Overall Experience
5.0 out of 5
Reply from Gaynor Abrams, Business Development Manager at Rosecroft Residential Home
Thank you for your review, it is very much appreciated.
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Review from M E (Daughter of Resident) published on 11 June 2018
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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Review from Muriel S (Husband of Resident) published on 21 June 2017
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Overall Experience
4.0 out of 5
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Care / Support
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Treated with Dignity
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The Review Score of 8.1 (8.098) out of 10 for Rosecroft Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Rosecroft Residential Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.098 Points relating to the number of positive Reviews for Rosecroft Residential Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 51 registered maximum number of service users is 10.2. 1 Positive Reviews ÷ 10.2 = 0.098
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 27 Sep 2017
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