Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 179 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (179)

Total of 179, showing 1-20
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 179 reviews.

Overall Experience

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  • 44
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Date Published

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Review from Anne P (Respite Resident) published on 21 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Had the best of care. Very friendly staff and lovely meals.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your kind words for our team at Ashwood Park. We're delighted to hear that you enjoyed your respite stay. Your feedback means a lot and we look forward to welcoming you back again for respite care.


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Review from S W (Wife of Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Over the last 12 months, my husband has experienced two periods here in an NHS intermediate care bed. On each occasion, he has been given as much care and attention that he needed. The staff have all been extremely supportive and reassuring to us both in these difficult times. They look after some poorly
patients and despite the many demands placed on them, it is clear that they really care about the job that they do.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful review for Ashwood Park. We're so pleased to hear that your husband received the care and support he needed during his time with us. Our team is dedicated to providing the highest standards of care and your kind words mean so much to them, thank you.


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Review from Susan C (Respite Resident) published on 18 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The time I spent at Ashwood Park on the nursing unit, I received the best care I have ever received in the nursing profession. They are all such amazing, caring and kind people who work so hard. If I could stay longer I would and I look forward to volunteering once I'm well enough to do so.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful feedback and five star review. We're so pleased to hear that you had such a positive experience at Ashwood Park and that our nursing team provided the care and support you needed. Your kind words mean so much to us, and we would love to welcome you back as a volunteer when the time is right. Wishing you all the best in your recovery.


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Review from A M (Daughter of Resident) published on 31 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplary care at all times. Highly recommend this facility. This home is a family.

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Review from Margaret A (Daughter-in-law of Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff, very caring and attentive to patients and family, gives a very homely vibes to everyone. Very clean.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your kind words. We're so pleased to hear that you feel that Ashwood Park is such a friendly home. Our team takes great pride in creating a warm and welcoming environment for both residents and their families, so your feedback will mean a lot, thank you.


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Review from Beverley J (Daughter of Resident) published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our dad received the best care from Ashwood Park, the staff are amazing. The family cannot thank them enough. The only issue was the cleanliness of the room, not the public areas.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your kind words about the care your dad received during his time at Ashwood Park and for recognising our amazing staff. We truly appreciate your feedback and are sorry to hear about the concern with the room's cleanliness. The home manager has been discussing this with the housekeeping team to ensure our usually very high standards are consistently met. Your input helps us improve, and we are grateful for your support.


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Review from Carol D (Sister of Resident) published on 16 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister was made a permanent resident at Ashwood Park Residential & Nursing Home in November this year (2024). She has settled in very well due to the staff at the home being very patient and caring. The food at the home is excellent, the care is excellent. Everything is done with the residents coming
top of the list, all in all a lovely home.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your lovely feedback for our team. We're delighted to hear that your sister has settled in so well at Ashwood Park and that you're so pleased with the care of our devoted staff and the home-cooked food. It's wonderful to know that our team's dedication has made such a positive difference. Your kind words mean a great deal to us - thank you.


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Review from M T (Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience here has been very good. The care I have received has been exceptional. The staff are very caring, helpful and pleasant. The food is good (but too much for me). I have no complaints.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your lovely feedback for our team at Ashwood Park. We're delighted to hear that your experience has been so positive and that you feel the care is truly exceptional. It's wonderful to know you enjoy the food, even if the portions are a bit generous! Your kind words mean a lot to our team, thank you.


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Review from Lynda N (Wife of Resident) published on 14 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband spent a year in Ashwood Park Residential & Nursing Home. I cannot praise the staff enough for their kindness and care. Everyone from the manager, the carers, kitchen staff, cleaners and laundry could not have done any more, right until his death. I cannot thank them enough.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for sharing such a heartfelt review of Ashwood Park, especially written at such a difficult time. The team will be touched to read your kind words and honoured to have cared for your husband during his time with us. Every member of our staff strives to provide the best care possible and we are grateful for the trust you placed in us. Our thoughts are with you and we truly appreciate your feedback.


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Review from Nicola C (Granddaughter of Resident) published on 18 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would never have considered residential for my grandfather anywhere else. The care and support from the staff at Ashwood Park has always been exceptional. All the staff always go the extra mile and I am very happy knowing he is well looked after, safe and secure.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your kind words for our team at Ashwood Park. We're thrilled to hear that you are so happy with the exceptional care and support your grandfather receives. Our team is dedicated to going the extra mile and it means so much to hear that he feels so safe, secure and well cared for. Your feedback is greatly appreciated, thank you.


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Review from A B (Daughter of Resident) published on 18 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident in the Willows wing of Ashwood Park Care Home for over 3 years until November this year and she had moderate to severe Alzheimer's disease.
The staff are very kind, thoughtful and attentive and they built up a very good relationship with my mother over this period, providing
dedicated care for her until she sadly passed away. As her physical and mental health declined over time, her care and support needs were met and any necessary equipment was put in place quickly. As a visitor, you were always made to feel welcome.
The care home is maintained to a very high standard. It is a very pleasant and safe place, and the residents are content. The food and general catering were excellent, and the tea trolley was never far away!
The care home management has always been extremely quick to respond to any questions we had as a family. In my view, the establishment is run very well and we are very pleased that this is where our mother spent her final years.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your heartfelt review and for sharing your experience with us. The team will be touched to read your kind words and would have felt very privileged to have cared for your mother during her time with them at Ashwood Park. Supporting both our residents and their families is at the heart of what we do, and we're grateful that this stood out to you. Thank you again for your trust and for taking the time to share such positive feedback.


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Review from Mary R (Wife of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Respectful, caring staff who listened to our concerns. Encouraged residents to participate in group activities enhancing their social inclusion. Very clean and homely environment.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your lovely feedback for Ashwood Park. We're thrilled to hear that our staff have made such a positive impact and that the group activities encourage a wonderful sense of social inclusion and engagement. Creating a homely environment is always our priority, so we're delighted to hear this really stood out to you. Your kind words mean a lot to our team, thank you.


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Review from Annmarie D (Daughter of Resident) published on 17 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care and attention to the residents are excellent. They go above and beyond to make sure they are happy and safe.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your kind words, the team will be touched to read your comments. We're delighted to hear that the care and dedication of the staff at Ashwood Park has made a positive impression. Ensuring our residents' happiness and safety are at the heart of everything we do so it's wonderful to know our efforts are appreciated.


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Review from Jacqueline E (Daughter of Resident) published on 21 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has experienced a lot of trauma including fractures to her spine, pelvis and ribs. She has started walking in Ashwood Park after hospital staff said she never would, this is due to the care and support she is receiving here. They truly care about everyone and try to ensure all needs are met.
Fantastic bed and staff, makes you feel at home and welcome. Amazing what they are doing for my mam.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your heartfelt review of Ashwood Park. It's incredible to hear about your mum's progress and recovery, especially after such significant challenges. The team are very special and is passionate about helping to get the very best results for their residents in every way. We will be sure to share your kind words with the staff, who will be so proud to hear what a positive difference they've made, thank you again.


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Review from Donna D (Daughter of Resident) published on 14 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Since Mom has been at Ashwood Park the care that has been provided is at a high standard. Mom is happy and content and has no concerns, the staff are approachable and will go out of their way to help. The establishment is run well and management do a great job.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you for your wonderful review. It's fantastic to hear that your mum is so happy, content, and well-cared-for at Ashwood Park. Our team takes pride in providing high-quality care, and we're always here to support both our residents and their families. We truly appreciate your kind words about our staff and management, they will be delighted to read your feedback.


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Review from Craig H (Son of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was more than happy with Ashwood Park. The staff were great with my mam they really are fantastic people.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your kind words about the team at Ashwood Park. We're delighted to hear that our staff made such a positive impact and took such great care of your mother. Your feedback is greatly appreciated, thank you.


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Review from B D (Son of Resident) published on 1 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was brought into Ashwood Park following a fall at home. The home and especially her room was very clean. The staff have been friendly and helpful throughout her stay. I can't thank the management and staff enough for what they have done.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your thoughtful review of Ashwood Park. We're glad to hear that your mother has felt so comfortable and well cared for during her stay, especially after such a difficult experience. We truly appreciate your feedback, thank you.


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Review from I W (Friend of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite her loud and often abusive responses, your staff have reacted admirably although the lady in question stays much the same.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your thoughtful feedback. We're glad to hear that our team's approach has been positive and supportive for your friend. Our staff is dedicated to providing compassionate, respectful care to each resident and we understand that responses can sometimes reflect the challenges they are experiencing.


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Review from M W (Friend of Resident) published on 29 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and staff are always helpful. The nurses who attend have to have a lot of patience under the circumstances.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words! We're so pleased to hear that you find our management and staff helpful. Our nurses truly demonstrate incredible patience and compassion in their roles and it's wonderful to know that this has made a positive impact on your experience.


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Review from Peter D (Brother-in-law of Resident) published on 21 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Possibly the best nursing home I've ever been in. The staff are very professional but more importantly caring. The food is excellent with a good menu.
The management team are very professional at doing their job. Overall assessment 10 out of 10.

Reply from Kate Yates, Communications and Content Specialist at Ashwood Park Residential & Nursing Home

Thank you so much for your wonderful review of Ashwood Park, the team will be so proud to read your kind words. We're thrilled to hear that you have such a positive experience to share and your feedback is greatly appreciated.


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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashwood Park Residential & Nursing Home

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.


Frequently Asked Questions about Ashwood Park Residential & Nursing Home

What types of Care is Ashwood Park Residential & Nursing Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Ashwood Park Residential & Nursing Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Ashwood Park Residential & Nursing Home have?

There are 65 Single Rooms.

What are the Facilities & Services at Ashwood Park Residential & Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Ashwood Park Residential & Nursing Home to the centre of Peterlee?

1.5 mile(s) as the crow flies, distance by road may be significantly further.