Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 179 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (179)

Total of 179, showing 41-60
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 179 reviews.

Overall Experience

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Date Published

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Review from Kathleen O (Daughter of Resident) published on 30 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was accommodated in the IC Unit for six weeks rehabilitation. Throughout his time on the unit, the care provided was excellent, the staff were not only efficient but also kind and caring with nothing seeming to be too much trouble for them. His needs were met at all times and the manager
of the unit was particularly helpful with no query/concern left unaddressed. Sadly my father could not be rehabilitated back home and we were supported throughout what was a particularly difficult time.

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Review from S P (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam only moved into Ashwwod last week (Wednesday 17/01/24) and to date, I am very impressed and happy with the care Mam is receiving. Space in room (spacious). Ensuite facility. lovely that Mam has her own. Clean and airy. Friendly and caring staff both to residents and visitors. Given help to eat and
encouraged to do so, good nutritious food. Encouraged to drink fluids (prompted). Too soon to say, however was glad to see a film on in the lounge today when I visited (Saturday 20/01/24). Presumably good entertainment. Mam has had 2 falls, fall risk is to be done next week.

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Review from Robert P (Partner of Resident) published on 18 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All accounts, first class, excellent.

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Review from David W (Son of Resident) published on 15 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff to be informative and approachable on my visits. I feel the level of care my mam receives is second to none. Many thanks.

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Review from Deborah B (Daughter-in-law of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It has been a very good experience. My mother-in-law has been well cared for. All aspects of her care have been covered from personal, physical and emotional. All staff have been friendly, caring and helpful. Nothing has been too much trouble for them. Thank you very much.

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Review from K B (Son of Resident) published on 12 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff and the care they provide have been very good.

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Review from Michelle B (Partner of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly can't praise this place enough, the staff are fantastic. Each and every member of staff I had the pleasure to meet was brilliant. So friendly and helpful. I pretty much lived there for 6 weeks. I will miss the place.

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Review from T R (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is very well looked after. She is very happy when I come to visit my mam. All the staff are very nice, and they always take time to speak and let me know how my mam has been.
My mam enjoys the entertainment, which comes to entertain the residents - the singers and the animals.
I am so happy
and have peace of mind Mam is living in Ashwood Park.

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Review from L S (Daughter of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was admitted to the IC Unit following a bout of severe confusion. The staff were very welcoming and friendly, which helped my dad settle into his new routine and the unit. He was cared for with dignity, and all of his needs were met. Thank you to all the staff for looking after him.

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Review from C H (Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are fantastic.
Never had a problem.
Food is excellent.
No complaints.

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Review from L D (Daughter-in-law of Resident) published on 13 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are friendly and helpful.
The food is also very nice and plentiful.
Would recommend.
As my mother-in-law states in her room, the activities aren't of interest to her. However, other residents seem happy enough to partake.
She does enjoy getting her hair done.

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Review from William S (Resident) published on 29 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience is very good. I am always treated with respect and kindness.

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Review from Michael C (Son of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was taken here for recovery after leaving hospital following a fall. All staff were very friendly and could not do enough to help our family with advice, care and reassurance. It speaks volumes that my dad did not want to leave when his time came to do so. I can only thank all the staff and their
hard work and amazing care they show all the people in here.

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Review from William T (Resident) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is clean and tidy. Good sized room. The staff - you could not get better. Helped my wife and I through a difficult time.

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Review from C W (Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is my first car home but this one is excellent in everything they do, they cannot help you enough

Reply from Lisa Mccauley, Social media officer at Ashwood Park Residential & Nursing Home

Thank you for your review. We are pleased to hear about your positive experience and will pass your kind words on to the Ashwood Park team. Best wishes, Lisa.


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Review from Julie H (Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Found Ashwood Park Residential & Nursing Home to be lovely and a great choice. Care is excellent, treated with dignity and respect at all times by staff. Nothing was too much trouble. My room is decorated to a good standard, cleaned every day, and ensuite as well. Food is good and snacks available if
needed. Good choice of menu breakfast, lunch and tea, and drinks available too. There are activities, hairdresser and others on site when needed.

Reply from Lisa McCauley, Social media officer at Ashwood Park Residential & Nursing Home

Thank you for your wonderful review. We are delighted to hear your feedback and kind words about our staff, facilities, and standard of care. It is our pleasure to care for you and we are pleased that you are enjoying life at Ashwood Park. Best wishes, Lisa.


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Review from Audrey L (Resident) published on 15 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I felt at ease when I came in, friendly and welcoming, they are there helping you in every way possible. They exchange kind words, so really they boost your self-esteem. Beautiful meals. Lovely room, regularly cleaned. I've learned so many ways to help myself in here. I settled in immediately.
I'm
so very grateful to the lovely staff. Thank you all.

Reply from Lisa Mccauley, Social media officer at Ashwood Park Residential & Nursing Home

Thank you so much for taking the time to write a review. We are pleased to hear that you are enjoying life at Ashwood Park. It's certainly our pleasure to care and support you. Best wishes, Lisa.


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Review from Y S (Daughter of Resident) published on 30 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My dad was on the infection prevention and control wing for five weeks. The staff are amazing especially six of them, only thing that let the home down as far as Dad was concerned was the food, poor choice for a 77-year-old man.

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Review from C G (Sister of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came into Ashwood ten days ago for restpite and considering he didn't want to come into the home he has decided he wants to stay in on a permanent basis. I think that says it all.

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Review from G H (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father felt securely well looked after from the first day he went into Ashwood Park. The clean, pleasant room he was given was more than comfortable. He was very well attended and treated with respect and dignity. His food and drink were regular and enjoyable. The staff were always very courteous
ad friendly. I would recommend this facility very highly.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you so much for your wonderful feedback. Our team at Ashwood Park really appreciate it! Best wishes.


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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Ashwood Park Residential & Nursing Home

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.