Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 180 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (180)

Total of 180, showing 101-120
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 180 reviews.

Overall Experience

  • 134
  • 44
  • 2
  • 0
  • 0

Date Published

180
22
32
62
118

Review from Wendy C (Daughter of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring staff, Mums seem very happy with her care. Staff are very pleasant.

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Review from Keith H (Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's quite nice, good food, helpful staff.

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Review from Henry P (Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice and clean and feels like home.

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Review from S M (Resident) published on 16 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Feel very sorry for staff who are very much overworked at times and feel as though there should be more, as often 2 staff are required to attend to one patient. Food is good and staff very helpful. The overall standard is quite good.

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Review from Martin C (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good food, good staff and a caring sense of loyalty among the residents.

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Review from Eileen M (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Nice staff.
Good food.
Made friends.

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Review from Christine S (Resident) published on 14 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Comfortable, clean, good food, excellent care and all staff.

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Review from Sue M (Daughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say how welcoming a particular member of staff is with staff and residents at Ashwood Park. He carried out a lateral flow test on me in order for me to visit my mother. Also on many other occasions when I have rung to speak to my mother he always has a nice manner. Another member of
staff, in particular, was also very caring with my mother.

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Review from Angela R (Daughter of Resident) published on 21 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff really friendly and good communication with family.

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Review from Joyce A (Respite Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I found the staff both day and night very good, always there when I needed them, always helpful in every way. The meals are tip-top and the rooms very clean and comfortable. Overall, I would class this as a four-star hotel.

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Review from F S (Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is all right. All meals are right.

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Review from Ann O (Resident) published on 17 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residental is reasonably good.
I feel safe. All the staff are good, the meals are good.

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Review from Doris B (Resident) published on 22 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here.
I feel safe.
The food is lovely.
The staff are very nice.

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Review from B H (Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy being here. The staff are great.

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Review from Colin D (Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Quite happy. Quite content.

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Review from Paul J (Son of Resident) published on 8 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been under the care of Ashwood Park for 5 and a half months and she has had excellent care. Thank you all for everything.

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Review from June L (Daughter of Resident) published on 9 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say that the care my father received in the intensive care unit at Ashwood Park was fantastic; he always said the meals were lovely and the "girls" as he called all his carers were fantastic. I would highly recommend Ashwood Park as a wonderful caring place. Even through lockdown I was
kept informed and spoke to my dad weekly via the iPad. The care here is second to none

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Review from Linda S (Resident) published on 5 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This has to be the nicest place I have ever stayed in re nursing care. The staff have bent over backwards to accommodate me. They are cheerful, helpful and caring to a point that makes me feel I am in a 5-star hotel. Nothing has been too much trouble for them. The food is all delicious and I have not
one complaint to make on Ashwood Park.

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Review from Joyce F (Niece of Resident) published on 12 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and helpful. The food is ok. My Aunt was allowed a canary for a bit of company. Unfortunately, he was found dead in his cage today 10 February and she has received a lot of support during this time. Because she is in her chair over a 24 hour period seven days a week, means
the carers have a great deal to do to care for her, which they do. I was allowed to take my dog in to see her before the shutdowns, which she always enjoyed.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home and team, I am very sorry to hear about your aunt's canary. Best wishes, Fae.


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Review from Ann L (Respite Resident) published on 25 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Had one week in respite and was treated very well by both staff and management.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your review. I am glad to hear you had an enjoyable week with us at Ashwood Park. Best wishes, Fae


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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.