Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 180 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (180)

Total of 180, showing 121-140
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 180 reviews.

Overall Experience

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Date Published

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Review from Kim-Suzanne L (Daughter of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has resided here since October 2020, and I couldn't be happier at the care and attention she gets. She is well-groomed, fed and looked after brilliantly, and is now so settled after suffering terribly after losing my dad. Would highly recommend this nursing home. Now having distanced visits in
a lovely visiting pod.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your review - it is lovely to here how Mum is thriving at Ashwood Park. The team will really appreciate it.
Best wishes, Fae


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Review from Henry P (Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came to live at Ashwood Park, I feel content with the meals and care. I enjoy joining in with all the activities and making new friends. Since Covid, I miss my family but appreciate having pod visits.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home, it's lovely to hear how content you are at Ashwood Park.
Best wishes, Fae


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Review from Darren L (Son of Resident) published on 22 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A lovely care home always kept clean with great, friendly staff.

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Review from Joyce G (Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoyed the Christmas party. The staff at Ashwood are lovely.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your review - it's lovely to hear you had a great time! Best wishes, Fae


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Review from Sharon B (Daughter of Resident) published on 9 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can’t praise all the staff at Ashwood Park enough, they truly go above and beyond to help and care. They were unbelievably amazing to us all during the end of life care for my father. Nothing was too much. I have to add under extremely extenuating circumstances the staff worked nonstop and still made
time to be compassionate and caring.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such a wonderful review of our home and team - we really appreciate it. Best wishes, Fae


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Review from M F (Daughter of Resident) published on 3 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam was in Ashwood Park for respite care while we were on holiday, for almost three weeks, having previously been a resident when discharged from the hospital. During the first lockdown (covid-19), she was well treated by the staff, and we were confident that she was well looked after, which meant we
were able to enjoy our time away without worrying about her.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for taking the time to review our home and for your kind words about our team. Best wishes, Fae


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Review from Malcolm B (Husband of Resident) published on 16 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been a resident now for nearly four weeks and during that time we (my wife and I) have found the staff outstanding, not only in their professionalism but genuine care. Ashwood Park is clean (no smells), the food is excellent and I strongly recommend it to anyone who is unfortunate enough
to require constant care. There are carers and there are people who care. Ashwood Park staff are the latter.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such kind words about our home and team - we really do appreciate it. Best wishes, Fae


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Review from D H (Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I shall be indebted to Ashwood Park for accepting me at extremely short notice and providing me with 1st class service from the moment I arrived. Well done to all the staff.

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Review from Michelle E (Daughter of Resident) published on 28 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Your staff looked after my dad as if he was being looked after by his own family. I could not thank them enough for treating him with dignity in his last few days of his life. Nothing was any bother to them, no matter what time you asked them things when needing any help. I think all care staff should
be paid a higher wage for all their hard work and dedication and all they do for the patients. I could not thank your staff enough once again, they should be proud of themselves.

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Review from P P (Wife of Resident) published on 24 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was given the best treatment in your care home and had nothing but praise for all the staff.

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Review from Karen C (Daughter of Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to say our mum has been in Ashwood for 2 months and up until now she has been looked after very well. The staff and management going out of their way to meet the needs of mum and her family.
A big thank you to all for all of the past and ongoing care for our mum.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words, and the team will be really pleased to hear this.


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Review from J D (Daughter of Resident) published on 15 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and considerate. They will go the extra mile for the residents.

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Review from J L (Husband of Resident) published on 10 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff very nice and polite; always ask if I would like a meal or a cup of tea or coffee.

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Review from T A (Daughter of Resident) published on 24 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam's care is second to none, and the staff are brilliant. Such a caring home and very obliging day in day out.
Can I just say, they need a pay rise, especially over covid19. The work these people do is incredible.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home and team - they will really appreciate it. Best wishes, Fae.


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Review from K G (Respite Resident) published on 21 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful, cannot do enough. Always on hand. If they give a time of two minutes, that's how long they'll be. Nothing is too much trouble, always cheerful although doing a difficult job.
They bend over backwards to accommodate. Pleasant all the time and treat you no matter what with dignity
and respect.

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Review from S H (Daughter of Resident) published on 6 July 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother was admitted to Ashwood Park in March 2020, on the Saturday and the lockdown was Monday. Due to the coronavirus, we did not have any real-time to adjust to the home but can say that now after nearly 12-weeks, she is in the best place, and has been provided with the best care and safety that
we, her family, could hope for. Thank you to all.

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Review from J H (Wife of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff in this care home all work together each helping the other. In the last 13 weeks, I have phoned 3 times a day about my husband's health and many times I speak to him on their phone. If he cries the home phones me to talk and I try to reassure him but he does get so confused and upset. These carers
are very busy so I appreciate everything they do as I visited him every day.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your review - we understand how difficult this time has been for so many of our residents and their loved ones, so its lovely to hear that the team's hard work is recognised, they will really appreciate it. Best wishes.


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Review from G B (Daughter of Resident) published on 19 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for in Ashwood Park for 11 years. I have no complaints, she is very happy there. She is very well cared for by the staff they are all wonderful caring staff who treat my mother with the love and dignity she deserves. Her clothes are very well cared for by the laundry staff who
do an amazing job. The home is very clean and the food is lovely too. Ashwood Park is the best residential care home I've ever been in.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such a lovely review of our home and team. Best wishes.


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Review from S S (Son of Resident) published on 18 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home is always clean and safe for mum to walk around. Plenty of caring, helpful staff to suit to her needs. Lots of entertainments and activities and on-site hairdresser who can relate to mums problems. The nurse is always on hand to chat to about mum and her needs.

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Review from A M (Father of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff is friendly and helpful. The care provided is excellent. I cannot praise the home enough for how they are looking after my son. The manager is one in a million.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such kind words about our home - the manager and the team will be really appreciative. Best wishes.


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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.