Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 180 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (180)

Total of 180, showing 141-160
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 180 reviews.

Overall Experience

  • 134
  • 44
  • 2
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Date Published

180
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32
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Review from Margaret M (Daughter of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in this home for quite a few years and has been treated extremely well. I have brought attention to a couple of minor details but have always been happy with the results. Lovely place and the staff should be very proud of themselves.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for taking the time to review our home and for your kind words about our team. The manager's door is always open if you ever need anything. Best wishes.


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Review from Barbara R (Daughter of Resident) published on 16 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management, nursing staff and care workers at Ashwood Park, in my opinion, are second to none. They work tirelessly always demonstrating care and attention to their residents, my dad included, he loves it there. The current situation has proved very difficult for my dad and my family and I but they
have tried to go the extra mile with regards to keeping things as normal as possible for their residents and offering reassurance to the families. I know and understand this has been a very testing time for all, but their dedication fills me with confidence knowing my dad is so very well looked after and cared for.

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Review from William M (Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff is very helpful and friendly. After 2 to 3 months find everything satisfactory.

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Review from Larry K (Husband of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Third home my wife has been in. The first one I have been and my wife has total trust in the caring staff. Well done to them all.

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Review from N B (Son of Resident) published on 16 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a pleasant atmosphere and surroundings. The staff is always welcoming and helpful. They really try their hardest to create a happy environment for those residing with them!

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Review from Susan W (Daughter of Resident) published on 1 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I a few months ago sent in an email about the high standard of care our father has received since entering the care home. We cannot fault any aspect of this care home. Our dad has been treated with the utmost respect and kindness and has truly been happy here. We fondly refer to all staff
here as "angels without wings."

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Review from C L (Respite Resident) published on 13 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My few weeks stay at the care home; I can not fault. The day and night staff; I can not fault. Nothing was too much trouble with everything that has been going on. They always had time to listen and a smile on their faces.

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Review from Anthony D (Resident) published on 26 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff to be very helpful, cheerful and caring.
The rooms are adequate and clean for the time I spent here.

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Review from Vivienne H (Cousin of Resident) published on 12 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the first day our relative entered Ashwood Park, he became part of a very caring family. The staff not only give the highest quality of care to the residents, but the support they give to relatives is also wonderful.
We never worried about leaving our relative at Ashwood Park, we always knew
he was safe, and the staff genuinely care about the residents.
We can't thank them enough for all the care given.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for such a lovely review - we really appreciate your kind words. Best wishes.


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Review from A B (Son of Resident) published on 19 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and care home is really good, my mam has settled in lovely and says the staff are brilliant with every resident, would highly recommend this care home.

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Review from Richard K (Resident) assisted by family/friend published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care givers have been excellent looking after the residents very well. Visitors and residents always welcomed and made to feel at ease. What family felt was a worrying and emotional time, was helped hugely by the amazing staff on zone II.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our team and home. The Home Manager and the team will really appreciate it. Best wishes


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Review from Kevin D (Resident) assisted by family/friend published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care assistants are very friendly and approachable. My room is kept very clean and my medication is given to me correctly and ordered on time. Hospital transport is always arranged for me when needed.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words and scores - The Home Manager and the team will really appreciate it. Best wishes


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Review from L R (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are good in general. Home is good. We have noticed over the last few months the lighting in certain areas is very poor which we and staff have reported on several occasions. Toilet near the TV lounge is locked off when dark as there's no light.
TV lounge approximately 4 lights out, dining room
and quiet room overall lights out, corridors lights out.
We feel this is a Health and Safety issue for residents, visitors and staff walking in and out of the above areas.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our team and for your helpful feedback. Do know, that Denise's door is always open for you if you ever notice anything or have any feedback at all and she will be able to work with the team to rectify it straight away. Best wishes, Fae


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Review from H H (Daughter of Resident) published on 28 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mam has received in Ashwood Park is exemplary. The staff are always pleasant and helpful. Myself and our family have peace of mind whilst she is in your care.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you so much for your lovely review and wonderful scores. It is brilliant to hear how pleased you are with the care we provide to your mother. Best wishes, Fae


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Review from K B (Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the treatment and I have also made friends.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home, it's lovely to hear that you've made friends. Best wishes, Fae


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Review from Valerie R (Daughter of Resident) published on 27 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always friendly and helpful, they welcome family members and are always ready to deal with any questions. My mother is always treated with dignity and respect whether hands-on care or conversation is in progress. I can go home knowing that my mother is in a safe place with people who care,
this is very important to me as I do not live locally. The environment is light, airy and comfortable. Thank you.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for your kind words about our home; Denise and the team will really appreciate it, Best wishes, Fae


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Review from Lisa F (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Exceptional care and support to my mother during her stay. Staff very friendly and caring/helpful would definitely recommend Ashwood Park to others. Lots of activities available and varied menus/great food.

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Review from Robert K (Son of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not wish for a better care home for my mam to be in, with wonderful caring staff, having seen first hand some of the other care homes. It's such a relief to see such a well maintained and caring home. I truly feel my mam is cared for by the fantastic staff. Thanks to you all.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you for taking the time to review us and for your kind words. I will be sure to pass this onto Denise and the team. Best wishes, Fae.


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Review from A T (Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Find the room pleasant, staff nice. Friendly, kind and they also do their level best to meet my needs.
Circumstances after badly broken right leg resulted in my residency. I was feeling very low and suffer from the inserted metal plate fitted by screws with residual pain, especially overnight.

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Review from K R (Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been here for one month and have found the standard very good. Food is good and the staff friendly and obliging.

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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.