Ashwood Park Residential & Nursing Home

Seaside Lane, Easington Colliery, Peterlee SR8 3XZ
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9.8 179 Reviews
  • Ashwood Park Residential & Nursing Home, Peterlee
With a team devoted to enriching the lives of their residents, Ashwood Park has a warm family feel the moment you walk through the door.

Providing residential, nursing, dementia and palliative care, the team also offers respite care breaks, which are ideal for family carers who would like to plan a short break themselves, knowing their loved one is in safe hands.

The team support the residents to play a very active role in how their home is run, and there’s a resident ambassador who provides feedback on everything from the menu to the activities on offer, as well as welcoming new staff and residents.

There are so many engaging activities, from baking and pamper sessions, with manicures and hand massages, to singalongs with the piano. The residents enjoy regular entertainers, who fill the home with music.

Mealtimes are a real highlight of the day, with the chef preparing delicious home-cooked meals and freshly baked cakes for afternoon tea.

Ashwood Park has a beautiful hair salon, for regular appointments with the mobile hairdresser, and there is a secure courtyard garden, home to ducks Pip, Hamish and Bonnie!   

There are so many spaces to relax with loved ones, who are welcome at any time, from the welcoming lounges and garden room to the café. And there is a private family and friends Facebook group.

The local community are embraced into life at Ashwood Park. Local school children regularly visit to enjoy activities and sing with the residents. And there are regular visits and outings with their fellow residents from Sanctuary Care’s neighbouring home.

Many of the residents love animals, so there are lots of visits from everything from dogs to animal therapy sessions with owls, guinea pigs and rabbits.

And there’s plenty to do outside the home, with trips to the Easington Beach, shopping centres, cafés, garden centres and the local school, the marina and pub lunches.

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Care Provided by Ashwood Park Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 65 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Denise Newton (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (65)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2005

Funding & Fees Guide for Ashwood Park Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,126
    • Self-Funded Nursing Care from £1,334
    • RESPITE Self-Funded Residential Care from £1,126

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1126 and for nursing care £1334, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Ashwood Park Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Private Car Park


Ashwood Park Residential & Nursing Home Reviews (179)

Total of 179, showing 161-179
9.8

Ashwood Park Residential & Nursing Home has a Review Score of 9.8 (9.760) out of 10, based on 62 reviews in the last 2 years. Over all time Ashwood Park Residential & Nursing Home has 179 reviews.

Overall Experience

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Date Published

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Review from Monica K (Respite Resident) assisted by family/friend published on 30 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very pleasant and caring staff. Nice home - our room was fab.

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Review from Jacqueline W (Daughter of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Ashwood Park for more than nine years. Throughout this time, all of the staff, including the administration, activities girls, nursing staff and cleaners have acted with courtesy and compassion often under very difficult behavioural circumstances. Her level of care has
been exemplary and the staff are a credit to this nursing home.

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Review from Joan W (Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stay at your home was more than good. Without all the help and support from all staff, I would not be going home. They saved my life. Great big thank you to all.

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Review from Robert F (Son of Resident) published on 5 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good care home, with very friendly staff who are very quick to respond to any residents' needs.

Reply from Kate Yates, PR Officer at Ashwood Park Residential & Nursing Home

Thank you for your lovely comments. We shall be sure to pass these on to the team at Ashwood Park. Warmest wishes.


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Review from Helen L (Friend of Resident) published on 10 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been in Ashwood Care Home for the last 10 months and to my surprise has settled in very well.
I am sure that this is due to the care of the friendly staff and the comfortable room she occupies with its own bathroom.
I would certainly recommend Ashwood to other friends.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Helen, thank you for your kind words, it is wonderful to hear how well your friend has settled in with us. Your feedback is truly invaluable to us, so thank you for taking the time to review our home. Best wishes.


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Review from Audery L (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with the care received. Food could be of a better standard for diabetics. I have made a few friends including staff.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Audrey, thank you for your kind words and feedback. The manager's door is always open for you to feedback and I am sure would love to hear from you. Best wishes, Fae.


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Review from Violet L (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quite happy to live in Ashwood Park. I get help of staff. My family call and visit.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Violet, thank you for your lovely feedback and kind words. I am very glad to hear how content you are with us at Ashwood Park. Best wishes, Fae.


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Review from Eva B (Resident) published on 7 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy to live at Ashwood Park. My family know I am safe and my friend lives here.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Eva, thank you for your kind words about your home from home. It is lovely to hear you have made friends and are quite content with us! Best wishes, Fae.


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Review from Christine D (Daughter of Resident) published on 29 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was well looked after here. The staff were really friendly and very helpful to her.
The room was clean and comfortable and provided everything she needed.
We would not have any problem bringing her back if ever it was necessary.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Christine, thank you for your kind words about our home and team. Your feedback is truly invaluable to us, so we really do appreciate you taking the time. Best wishes, Fae


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Review from Elsie A (Resident) published on 16 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I recommend the care staff who look after you and who take a personal interest.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Elsie, thank you for your kind words, it is wonderful to hear how pleased you are with the care our team provide. Best wishes, Fae


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Review from J M S (Respite Resident) published on 24 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the first day I have been very welcome and have made friends with the staff, nothing is too much trouble for them, even though at times they are very busy. The food, I must say, has been good with a good mix to meet most tastes. If I needed care again I would not hesitate to come again.

Reply from Fae Doherty, Senior Marketing Officer at Ashwood Park Residential & Nursing Home

Thank you so much for your kind words - it is wonderful to hear how much you enjoyed your time with us. You are more than welcome at any time to pop in and see our team and residents. Best wishes.


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Review from Vivienne F (Daughter of Resident) published on 22 February 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam is a resident in the Willows at Ashwood Park and she is very well cared for. The staff in the Willows are excellent. They are caring and provide such a good service for the diverse needs of the residents. I visit regularly and I find the staff to be friendly and helpful. I am grateful to the staff
for the service they provide. This includes the manager, admin, nurses, carers, laundry and cleaning staff, events team, kitchen staff and caretaker. I would like to say a big thank you to you all. The Willows unit is very well designed with modern furnishings.
The TV lounge, quiet/music room and a dining room are all modern, clean and well equipped for the residents. The staff worked very hard to improve the garden area. It is well kept and provides a pleasant outlook from the music room for the residents. The events team display information about monthly events. The vintage singing events are very popular.

Reply from Fae Doherty, Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Vivienne, thank you for your detailed review. All of this information is so helpful to those looking for care for either themselves or a loved one, so it is truly invaluable to us. Best wishes.


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Review from Kevin J (Nephew of Resident) published on 28 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From our initial approach to the nursing home to the time of my Uncle's death, the nursing home provided a comfortable and caring environment which not only ensured my Uncle was comfortable, treated accordingly for his condition but it reassured the family that everything possible was being done to
meet my uncle's care needs. Staff were friendly, professional and accommodating at all stages of my Uncle's care and time spent at the home. My only constructive comment surrounds the food provided - as my Uncle's disease progressed, staff still provided the 'menu of the day'. Perhaps alternatives such as soup etc could have been offered. However, overall we were extremely happy with the level of care and attention my Uncle received.

Reply from Fae Doherty, Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Kevin, thank you so much for taking the time to review Ashwood Park. I am very sorry to hear of the passing of your uncle, however, I am glad you can take some comfort in the quality of care that he received whilst with us. At Sanctuary Care, as well as our varied menu, residents are able to request alternatives such as sandwiches, soups and jacket potatoes so I am sorry to hear that this may have not been the case at the time - I will pass your kind words and feedback onto the home. Best wishes, Fae


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Review from Wendy W (Daughter of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has been a resident in the nursing unit of Ashwood Park for a few years now. I have no concerns, the care mam gets from the staff is excellent. Thank you.

Reply from Fae Doherty, Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Wendy, thank you so much for your feedback. I will be sure to pass this onto the team and home manager. Best wishes, Fae


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Review from Jackson W (Grandson of Resident) published on 28 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic home, my nana got early set dementia and they cared for her for 10 years before she passed away. Home is kept to a great standard and staff treat their residents like family, always willing to help and do their best if you have any queries. I have seen a massive improvement over the years
since the new manager came in, I think she is doing a superb job.

Reply from Fae Doherty, Marketing Officer at Ashwood Park Residential & Nursing Home

Dear Jackson, thank you so much for your wonderful feedback and for taking the time to review our home. Your kind words really are invaluable to both our team, and to our potential residents and their families. I will be sure to pass this onto the team. Best wishes, Fae


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Review from Anne L (Daughter of Resident) published on 18 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm greeted all the time by friendly staff I'm assured that my mum is getting the best care. The activities coordinator is always making sure mam is involved if she's interested.

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Review from Stephen B (Son of Resident) published on 17 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative only had a short stay but from coming to the home to leaving they were treat very well with courtesy, kindness and friendliness.
The staff were great with all my family when visiting. The home is very clean and well kept.

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Review from Gemma B (Granddaughter of Resident) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nanna came to Ashwood Park sadly on end of life. She was treated with dignity and respect. The staff were very helpful and friendly they kept her and our family updated with any changes with her care. I personally couldn't thank them all enough for what they did.

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Review from Joanne P (Friend of Resident) published on 16 October 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My dear friend has been in Ashwood Park for a few years now she is well looked after. The staff are friendly and they work extremely hard.

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Current Review Score: 9.8 (9.760)

Overview of Review Score

The Review Score of 9.8 (9.760) out of 10 for Ashwood Park Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 62 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 62 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.760 for Ashwood Park Residential & Nursing Home is calculated as follows: ( (566 Excellents x 5) + (135 Goods x 4) + (14 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 718 Ratings = 4.76

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Ashwood Park Residential & Nursing Home is based on 62 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 62 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (7)

Denise

Denise Newton

Job Title: Home Manager

Joined: 2014

Denise has led Ashwood Park for nearly 10 years and brings with her a wealth of experience with over 30 years as a qualified nurse. She loves the home and her team and says her residents are simply amazing!


Danielle

Danielle Martin

Job Title: Administrator

Joined: 2007

I have worked at Ashwood Park for 17 years. The staff and residents are amazing and I love helping people.


Paula

Paula Ellis

Job Title: Catering Manager

Joined: 2004

I have worked at Ashwood Park for 18 years. The atmosphere is friendly and everyone gets on so well.


Ray

Ray Harris

Job Title: Maintenance Man

Joined: 2010

Working at Ashwood Park for over 13 years, Ray gets a lot of satisfaction from making sure Ashwood stays in tip-top condition and making friends with all their wonderful residents.


Debra

Debra Egan

Job Title: Care Assistant

Joined: 2005

Debra loves to look after and care for our residents.


Kayode

Kayode Agboola

Job Title: Nurse

Joined: 2021

I have worked at Ashwood Park for two years. The team are very supportive and I am enjoying the experience.


Tina

Tina Bargh

Job Title: Care Assistant

Joined: 2001

I have worked at Ashwood Park for 22 years. I get on with everybody, it’s a nice place to work.