Cedar Court Residential & Nursing Home

Portland Avenue, Seaham SR7 8BT
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9.9 110 Reviews
  • Cedar Court Residential & Nursing Home, Seaham
With a team who are passionate about enriching the lives of their residents, Cedar Court provides residential, dementia, nursing and palliative care. They also provide rehabilitation and pre-bookable respite care breaks.

The home is very much at the heart of the local community. School children often pop in to take part in activities and singing. There is regular entertainment from singers, musicians and choirs, and the local church run regular services for the residents. And there are trips out in the home’s minibus, from pub lunches to garden centres and shopping.

There are so many activities to enjoy, from pamper sessions, with manicures and hand massages to animal visits, with everything from snakes and tortoises to rabbits and dogs. And a stone’s throw from the coast, residents often enjoy walks along the harbour.

The home has lots of bright and airy spaces to enjoy, from the lounges, where residents enjoy activities and spending time with loved ones, to the dining rooms, where they enjoy delicious home-cooked meals prepared by the chef. From roast dinners with all the trimmings, to fish and chip Fridays and lighter bites such as home-made soups and freshly baked cakes for afternoon tea.

The residents love to get involved in ‘foody’ activities, baking and cake decoration, making pizzas and pies. And there is always a special menu for special occasions, from afternoon tea to themed nights.

Loved ones, who are welcome at any time, are embraced into life at Cedar Court. There are regular relatives’ meetings and a private family and friends Facebook page, where relatives can see what their loved ones have been enjoying doing, even if they can’t be there in person.

The gardens are wonderful, with wheelchair friendly pathways and raised beds, for residents who enjoy gardening.

Cedar Court also has a beautiful hair salon, for weekly appointments with the mobile hairdresser.

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Care Provided by Cedar Court Residential & Nursing Home

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • Nursing Care
  • Residential Care
  • For a maximum of 68 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Keeley Bland (Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (68)
    • Single Rooms with ensuite Wet Room (68)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Cedar Court Residential & Nursing Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,134
    • Self-Funded Nursing Care from £1,326
    • RESPITE Self-Funded Residential Care from £1,134

  • Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1134 and for nursing care £1326, but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


    *If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.
  • (these prices are only a guideline, please contact Cedar Court Residential & Nursing Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Cedar Court Residential & Nursing Home Reviews (110)

Total of 110, showing 61-80
9.9

Cedar Court Residential & Nursing Home has a Review Score of 9.9 (9.909) out of 10, based on 39 reviews in the last 2 years. Over all time Cedar Court Residential & Nursing Home has 110 reviews.

Overall Experience

  • 78
  • 30
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Date Published

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Review from S R (Sister of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are very pleasant and attentive. Well informed when we are coming in or ringing up.
Carpets and room could be updated, very poor quality. Decorating needed.

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Review from A H (Niece of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are very pleasant and helpful. Room is clean and food always seems good.

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Review from Richard J (Brother of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience to visit is kind, sincere, also very protective of all residents while visiting a family member.

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Review from Norman W (Brother of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Received very well by staff and my sister very pleased with staff and home.

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Review from K S (Son of Resident) published on 6 April 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with Cedar Court Residential & Nursing Home. The staff are excellent, very caring and patient. The home is clean, warm and provide excellent food.
The level of care I can see is being provided for Mum is a great relief at a difficult time. Much appreciated.

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Review from B B (Son of Resident) published on 23 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Though we are more than happy with the care and support my mother is receiving we have found on a number of occasions we have been able to visit she has been dishevelled and even unclean. I realise that she washes and dresses herself, but I think given her age and condition she would benefit from more
guidance to ensure she is clean, presentable and her personal hygiene is maintained.

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Review from Diane N (Daughter of Resident) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is very well organised which has been very comforting both before and during the Covid pandemic. Providing us information on request is very responsive and the home has made my mother's life comfortable and enjoyable.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you so much for taking the time to review our home and for your kind words - they are so appreciated. Best wishes, Fae.


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Review from Fay C (Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good staff, get well looked after, happy to be staying here.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for your kind words and review for Cedar Court Residential and Nursing Home - it is so appreciated by our dedicated team. Best wishes, Fae.


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Review from Barbara H (Respite Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a very good place to stay temporarily as a home. The food is good, service is good, care all round is good, staff are very friendly and helpful in their care.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for your kind words and for taking the time to review our home - it's wonderful to hear how well your stay went. Best wishes.


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Review from J H (Respite Resident) published on 21 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Get well looked after by all staff.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for taking the time to review our home - your kind words are so appreciated by our team. Best wishes.


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Review from Neil S (Son of Resident) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

Mum's clothes are sometimes dirty, her room could do with a good dusting and painting. I've turned up for a visit on three occasions to find that the staff haven't booked it in (one of them was Christmas day). Turned up once to be told the home was locked down but no one had let us know. Today I was
let in and then had to wait forty-five minutes for someone to go and get Mum, while last week my disabled wife and I waited outside for an hour until someone went to get her, it really is poor!

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Review from S S (Respite Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff were very friendly and considerate and explained what was being done and what was expected from me.

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Review from Sylvia D (Resident) published on 19 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care.

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Review from M E (Resident) assisted by family/friend published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff were pleasant, helpful and caring, which made my stay happy and carefree.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you so much for taking the time to review our home and for your kind words about our team at Cedar Court - it is so appreciated. Best wishes.


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Review from Stephen M (Son of Resident) published on 3 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam and dad have been in 2-months for care and seem to have settled in very well. The food is good, and the staff are very attentive. The room is a little bare, but this is because we don't know if this is going to be long term.

Reply from Fae Doherty, Senior Marketing Officer at Cedar Court Residential & Nursing Home

Thank you for taking the time to review our home and for your kind words about our team and home-cooked meals. We do invite our residents to make their rooms their own, even if with us for a short time, just to make it feel more like home - so if there is anything we can do, please do let us know. Best wishes.


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Review from Julie T (Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent throughout, can't fault anything.
Staff amazing, giving 100% all the time.

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Review from Robert M (Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been transferred here from hospital and have found the staff here very helpful and attentive, however, my wife has had an issue with certain members of staff about PPE when she visits. She has discovered she is allergic to your gloves and does remove her apron when she is with me but not when
she moves around the 'home' premises. On one occasion, a member of staff, during a visit, came into my room unannounced and threatened to ask her to leave if she didn't put her apron on, despite the fact she wasn't wearing one herself.
Thank you for your kindness, care and patience whilst I have been here.

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Review from Norman B (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, helpful staff. Nothing is too much trouble.

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Review from J F (Son of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Cedar Court is a breath of fresh air after her experiences of other care homes. My mam has been a resident for over three years - staff have always been excellent - very helpful and friendly - good banter with some. Any complaints (very few) addressed quickly and satisfactorily with no bad atmosphere
after (that was experienced elsewhere, every time, where other family members were in "care").

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Review from Thomas C (Husband of Resident) published on 30 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My own experience: accommodating, pleasing and thoughtful.
My wife's experience: can't find fault with staff, treatment or food etc.
We would and have recommended Cedar Court.

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Current Review Score: 9.9 (9.909)

Overview of Review Score

The Review Score of 9.9 (9.909) out of 10 for Cedar Court Residential & Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 39 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 39 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Cedar Court Residential & Nursing Home is calculated as follows: ( (422 Excellents x 5) + (40 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 463 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Cedar Court Residential & Nursing Home is based on 39 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 68 registered maximum number of service users is 13.6, which has been reached with 39 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (4)

Keeley

Keeley Bland

Job Title: Home Manager

Joined: 2019

Keeley has worked for Sanctuary Care for five years now. "I love working at Cedar Court because of the residents and the staff - I just love the job.”


David

David Edwards

Job Title: Care Assistant

Joined: 2015

“This is always something that I have wanted to do and I love it”


Anne

Anne Taylor

Job Title: Team Leader

Joined: 2015

Anne is one of our team leaders at Cedar Court and she has been with us since 2015. Anne loves her role as a Team leader, coming from a teaching background. Her residents make her smile each and every day.


Denise

Denise Halliday

Job Title: Chef

Joined: 2004

Denise is our chef at Cedar Court. She has worked here for nearly 20 years and just loves listening to all our residents' wonderful stories. She also commends the strong teamwork in the kitchen and throughout the home.