Church View

1 Main Street, South Church, Bishop Auckland DL14 6SL
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9.2 43 Reviews
  • Church View, Bishop Auckland
Church View care home, in Bishop Auckland, aspires to high standards of dementia care, thanks to a team of highly-skilled and qualified professionals working to modern care methods.

Carers are assisted by a comfortable living accommodation that is versatile to residents' own lifestyles, with good in-house entertainments and other activities to enjoy.

The requirements of the Care Quality Commission, with whom the service is registered for forty-five service users, is respected throughout the home's practices.

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Care Provided by Church View

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 45 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Paula Wood (Registered Manager)
  • Admission Criteria
    • NHS/LA/Private
    • Ages 65+
  • Room Information
    • Single Rooms (45)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1990
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Church View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,259 – £1,259
    • Self-Funded Residential Dementia Care £1,281 – £1,281
    • RESPITE Self-Funded Residential Care £1,259 – £1,259
    • RESPITE Self-Funded Residential Dementia Care £1,281 – £1,281

  • Fees may vary dependent upon assessment.
  • (these prices are only a guideline, please contact Church View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at any time although they do ask that you respect the resident's protected mealtimes unless you are dining with or supporting your loved one with meal.


  • Parking

  • Free car parking on site,


Church View Reviews (43)

Total of 43, showing 41-43
9.2

Church View has a Review Score of 9.2 (9.187) out of 10, based on 14 reviews in the last 2 years. Over all time Church View has 43 reviews.

Overall Experience

  • 25
  • 17
  • 0
  • 0
  • 1

Date Published

43
9
11
14
29

Review from J F (Wife of Resident) published on 11 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband is well looked after. The staff are very helpful.

Facilities

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Cleanliness

Treated with Dignity

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Value for Money

Review from Ann W (Daughter of Resident) published on 14 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff were very good and helpful while mam was in there.

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Treated with Dignity

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Review from Barbara M (Daughter of Resident) published on 10 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We never thought dad would settle in a home but he seems to have settled here. The staff all seem to be friendly and kind towards him, even the cleaners. My dad is in the early stages of dementia and is incontinent after suffering a stroke. He wouldn't let carers look after him at home and we were finding
it very difficult. I think they do very good work there and I wouldn't hesitate in recommending the home to other people.

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Current Review Score: 9.2 (9.187)

Overview of Review Score

The Review Score of 9.2 (9.187) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.187 for Church View is calculated as follows: ( (79 Excellents x 5) + (60 Goods x 4) + (15 Satisfactorys x 3) + (3 Poors x 2) + (9 Very Poors x 1) ) ÷ 166 Ratings = 4.187

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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