Church View

Church Lane, Murton, Seaham SR7 9PG
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9.9 58 Reviews
  • Church View, Seaham
The friendly, professional team at Church View provides personalised residential and respite care for older people, including those living with dementia.

The team at Church View will find out everything they can about your loved one to personalise every aspect of their care to their precise needs, interests and wishes.

Family and friends are always welcome to visit. There is even a family room with a box of toys for visiting children. Residents can visit the hair salon, enjoy relaxing in the beautiful gardens or the different lounges, watching television, pursuing hobbies or reading the paper.

The bedrooms are airy and bright, with en-suite facilities. Residents are encouraged to personalise their room to make them feel more at home.

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Care Provided by Church View

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Crumbie (Deputy Manager)
  • Admission Criteria
    • No under 65
    • Ages 55+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Church View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £987
    • Self-Funded Residential Dementia Care from £1,077
    • RESPITE Self-Funded Residential Care from £1,037
    • RESPITE Self-Funded Residential Dementia Care from £1,127

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Church View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Church View Reviews (58)

Total of 58, showing 1-20
9.9

Church View has a Review Score of 9.9 (9.866) out of 10, based on 27 reviews in the last 2 years. Over all time Church View has 58 reviews.

Overall Experience

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Review from June S (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives outstanding care from an amazing team of carers who go above and beyond to meet her individual needs. The Care Home is superbly led by the Assistant Care Manager who inspires and motivates the team and always finds solutions if any problems arise. She is cared for with great dignity,
love, respect and compassion. The carers are encouraged to spend time getting to know the residents and my mother looks upon them as family as do I. The Care Home is well maintained incredibly clean food is excellent quality. My mother enjoys the many activities that are put on every day. She loves being pampered having her hair and nails done every week. As a family we were hesitant at the prospect of our mother becoming a resident but she quickly settled and thoroughly enjoys her life. I believe her life has been extended due to the exceptional care she receives and I and my family are greatly comforted in the knowledge she is very happy and so well cared for by an amazing team.

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Review from Leonard B (Son-in-law of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father in law was a little reticent at the prospect of becoming a resident in a care home. However after a visit where he was able to meet staff and get a feel of the home he was much more at ease with the idea. He has now been a resident there for 6 months and still as settled there as when he became
a resident. Church View is well laid out and meticulously clean and caters for all the needs of the residents. The staff there are gems and nothing is any bother for them. Their whole work essence is for the good and well being of the residents who they arrange multiple activities for as well as tending to the individual needs of each. On my many visits now it is a joy to see their interaction with my father in law and also their willingness and encouragement of the residents to introduce new aspects for example a domino handicap which has encouraged other residents to participate. The knowledge he is supported and well looked after has been a great reassurance to us as a family.

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Review from Karen S (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View and all of its team has exceeded our expectations about what could be delivered in a care home. The home came recommended to me through a variety of routes and I know I could not feel more comfortable about the care my parents have received there. The care standards set are high; the environment
is homely and of a high quality and the facilities are modern.
More importantly than this, the way in which care standards are carried out in practice is remarkable. Individual carers are empathetic, personal and genuine in the way they care for each and every resident and this makes this a very special place. The leaders here have created an environment where each and every individual is treated with genuine care and personalised attention; every member of the whole multidisciplinary team is impressive in their own field.
I would recommend Church View unreservedly; we are lucky to have found it.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Susan S (Daughter-in-law of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had to find a home at short notice for our beloved mother/mother-in -law, we have found this home to be superb. The rooms are well-furnished, warm and well equipped. The activities are well-planned, innovative and fun, and residents are supported and encouraged to join in. Each and every staff
member is so welcoming and friendly and go above and beyond to make each resident feel at home, cared for and content. They are treated as individual personalities and listened to, even when they are repeating themselves again and again! The expertise ,warmth, good humour and understanding of the staff has also helped us a family navigate through the cruel disease of dementia, and their support in difficult moments has been very much appreciated.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from D K (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot fault Church View Care Home, the care and compassion they show residents is wonderful. Nothing is too much trouble. The care is very person centred. There is always something on for the residents to do family and friends are encouraged to join in.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from J B (Daughter of Resident) published on 13 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved into Church View October 2024.
It is the first time in 20 years that I feel she is very well cared for.
The staff are amazing!
Making my mum feel at home from the minute we entered.
I highly recommend this care home for loved ones.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from J C (Daughter of Resident) published on 8 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very anti care homes, kept himself to himself so it was very difficult initially with the move to Church View but after a bad fall and my dad arriving straight from hospital the staff were so welcoming. His whole support was very individual to his own needs and how he prefers things to be.
Initially, the plan was for my dad to be there short term then to be reviewed. The day of the review we were all totally surprised my dad asked if he could stay as he liked his room so much and had settled knowing he could have his independence while having the reassurance he was fully supported when needed. He says he has no worries and he loves the staff, his room is like a hotel room, cleaned every day, the food is lovely, lots to choose from and nothing is a bother when he asks for a little help.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Ian G (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My relative was very unsure of coming to this home. After two or three days, she felt like she was so lucky to be in such a beautiful place. I do think this place is so special. The staff (all of them) make everyone feel like you (residents and family) are all individuals, and also part of the home's
family. Nothing is too small or too big that they can't help to sort it out. Fantastic!

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Review from C C (Grandson of Resident) published on 22 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful home, with caring staff, upon my visit to I was greeted by a member of staff who took the time to show me to my grandfather's new room and was asked if there was anything we needed just to ask. My grandfather has been unwell for some time and after only a short time has settled in really well
and compliments his room and staff that help him live as independently as possible which is important to the family as he's a proud man. Overall my first impressions are one of relief that he is so well cared for and how clean the home is, well managed, lovely garden area with a warm welcome, A*.

Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from A W (Daughter of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If you are considering Church View Care Home for a loved one, please look no further. I didn’t look around, I picked Church View because of where it is in Murton as my lovely mam is from Murton and she is from the area. But I couldn’t have picked anywhere better, yes it’s clean and tidy, well-maintained,
lovely and airy. It’s the staff, they are fantastic, in a word, they care, really care, from the manager to all that work there, they all care and look after my mam and all the residents every need.

Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Lorna W (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Always a “warm welcome” at Church View!
My mum has been an extremely independent lady so transition from “home to home” was always going to be a challenge for all concerned but the team at Church View rose to that challenge and in my mum’s own words, “they run a very tight ship here”- so what more
can I say?
Alzheimer’s tests resilience and patience and it takes a very special person to accommodate this every single day so I have every admiration for all of the Church View team - they instil confidence which allows me peace of mind.

Reply from , Reviews Team at Church View

Thank you very much for taking the time to leave us a review about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from G H (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Lack of communication.
I can't get to visit mam due to husband not well.
Feel as though I get judged by it but no one in there knows the history of trouble been caused in past.
Never inform me of what's going on just read little bits on app.

Reply from Samantha Debenham, Reviews Team at Church View

We are saddened to hear your comments surrounding communication with the Church View team and the feelings you experience when you visit the home to see your mother. Please rest assured that our team are understanding of your circumstances and holds no judgment towards the frequency in which you visit. At Church View, the only restrictions to visiting are during protected mealtimes, so you are always welcome to visit whenever you wish, outside of this time. We are dedicated to keeping relatives up to date with their loved ones' care, whether it be via the App, social media contact page or daily phone calls should you wish please advise us how you'd prefer to be updated.


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Review from Cliff R (Son of Resident) published on 8 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's coming up to a year now since Mam first came to the home and I am delighted to say, she has thrived and enjoyed herself, especially around the daily activities. The staff are extremely kind, helpful and supportive to her and the family are content in the knowledge she is happy.

Reply from Caprice Geisha, Reviews Team at Church View

Hi Cliff, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from S C (Friend of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very special care staff employeed, along with students seniors, administration, housekeeping, kitchen staff, activities and maintenance, especially management. All lovely. The location is central and easily accessible. The range of activities is very good.

Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Jean R (Daughter of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home with lovely caring staff. So grateful for the care my mother receives. She is very happy and we rest in the knowledge she is being very well cared for. We have great peace of mind. Many many thanks to everyone involved in her care.

Reply from Reviews Team, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Tom R (Son of Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent personal and communal care of all the residents with their different needs. Staff are great at assessing and meeting these needs. Mother receives nursing care and personal care such as hair nails feet and stimulation activities every day.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Angela M (Resident) published on 4 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is first class and I would recommend it to anyone thinking about staying in this lovely home. Also, it has the most friendly staff you could come across. They all put 100% into looking after their residents.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Julie H (Daughter of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my mum receives at Church View Care Home is second to none. The staff are all amazing; they treat her as one of their own family. They have days out and activities that she takes part in, which seems to help.

Reply from Reviews Team, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about your experience. At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from R M (Son of Resident) published on 14 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mam has dementia, as do some of the other residents. Despite the care challenges this can bring, the care home staff interact with all residents in a friendly and respectful manner.
The numerous activities that residents are encouraged to participate in means that Mam is doing more in the care home
than she did at her own home prior to admittance.

Reply from Reviews Team, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience.At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from P M (Son of Resident) published on 26 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our elderly mam has mixed dementia and after visiting a number of care homes, we decided on Church View. We could not have made a better decision, the staff are all very caring and when visiting we can see the interaction between carers and residents. The daily organised activities really stimulate
the residents and the use of external entertainers brings another dimension to the resident's lifestyle. Since our mam has been a resident we have seen a vast improvement in her health and her awareness.

Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us feedback about your experience.
At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Church View is calculated as follows: ( (288 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 321 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (90)

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Frequently Asked Questions about Church View

What types of Care is Church View registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Church View provide?

Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Church View have?

There are 42 Single Rooms.

What are the Facilities & Services at Church View?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View to the centre of Seaham?

2.1 mile(s) as the crow flies, distance by road may be significantly further.