Church View

Church Lane, Murton, Seaham SR7 9PG
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9.9 58 Reviews
  • Church View, Seaham
The friendly, professional team at Church View provides personalised residential and respite care for older people, including those living with dementia.

The team at Church View will find out everything they can about your loved one to personalise every aspect of their care to their precise needs, interests and wishes.

Family and friends are always welcome to visit. There is even a family room with a box of toys for visiting children. Residents can visit the hair salon, enjoy relaxing in the beautiful gardens or the different lounges, watching television, pursuing hobbies or reading the paper.

The bedrooms are airy and bright, with en-suite facilities. Residents are encouraged to personalise their room to make them feel more at home.

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Care Provided by Church View

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Crumbie (Deputy Manager)
  • Admission Criteria
    • No under 65
    • Ages 55+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Church View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £987
    • Self-Funded Residential Dementia Care from £1,077
    • RESPITE Self-Funded Residential Care from £1,037
    • RESPITE Self-Funded Residential Dementia Care from £1,127

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Church View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Church View Reviews (58)

Total of 58, showing 21-40
9.9

Church View has a Review Score of 9.9 (9.866) out of 10, based on 27 reviews in the last 2 years. Over all time Church View has 58 reviews.

Overall Experience

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Review from Verna J (Daughter of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management, support staff and residents all create a happy welcoming home environment. The design of the building creates a wonderful internal street scene. The residents can sit in the corridors outside their rooms, just as they would have in their previous life chatting to next-door neighbours.
The newly created hairdressing salon is a perfect addition to the street.
The resident's rooms are spacious, as are the shared sitting areas. All of the meals are delicious and adapted to encourage the residents to eat.
There are daily activities to stimulate the residents. Social events happen weekly. A newly purchased minibus offers outside visits as well,
The home is always immaculate and the residents' clothes are laundered and pressed daily.
The atmosphere is always of a happy homely place to be. All of the care home staff know all about the residents and their daily needs. It is extremely well managed. It is a safe haven for all of the residents.

Reply from Caprice Geisha, Reviews Team at Church View

Thank you very much for taking the time to leave us feedback about the home. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from J H (Daughter of Resident) published on 17 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View provides an efficiently run and clean care home. Communication is good and, as a daughter whose Mum resides there, I feel I am kept updated on all health aspects. The activity coordinators help to keep the residents moving with armchair activities, music events and other activities to help
stimulate residents. I personally feel that my mum is cared by the staff extremely well in both a compassionate and empathetic manner and this is very re-assuring, as I'm sure everyone who has to place a loved parent in a care home will know, it is the most difficult decision they will make and a heartbreaking one. Full credit to Church View Care Home.

Reply from Caprice Geisha, Reviews Team at Church View

Hi, thank you very much for taking the time to leave us this feedback about your experience at Church View. We set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Susan F (Daughter of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View is a fabulous home. From Mam being admitted for respite to now being a permanent resident, we could not have asked for anything more. Due to the compassion of staff and the management of the home, Mam now calls it 'her house'. If we take her out, she asks to return before the outing is over.
She appears relaxed and comfortable at all times. There are always things going on for her to get involved in if she wishes. Thank you to everyone at Church View.

Reply from Reviews Team, Reviews Team at Church View

Hi Susan, thank you very much for taking the time to leave us feedback about your experience. This is such a sweet review, it's lovely to hear your mam has settled in so well. At Church View Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Julie B (Daughter of Resident) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were trying to pick a suitable care home for my mam. We had previously visited a couple of care homes, but after viewing Church View with its facilities and after speaking to the staff, we instantly knew this was the one we wanted. My mam has now been in Church View for eight weeks,
and I have to say she has settled in extremely quickly. She now calls Church View her new home, she absolutely loves it. This is mainly down to the staff who work there, they are all so friendly, caring and attentive. The décor and cleanliness of the home is extremely impressive also. There are always numerous activities and events that keep my mam occupied daily. I would highly recommend Church View Care Home to anyone considering picking a care home for their loved ones.

Reply from Reviews Team, Reviews Team at Church View

Hi Julie, thank you very much for taking the time to leave us feedback about your experience.
It's lovely to hear Mum has settled in so well with us.
At Church View Care Home - Care UK, we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.


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Review from Janet J (Daughter of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After viewing three care homes we found Church View in June 2022 for my Mam who had previously lived with us for nearly three years. I did struggle to cope with Mam's transition and I know Mam felt “lost” but over the last year Mam has blossomed once again, this I can honestly say is down to the attentiveness
of the care team, from management, administration, care staff, daycare coordinator, hairdresser, handyman, housekeeping, catering and laundry staff, each one person of this whole dedicated team has played a vital part in bringing peace and joy back not only into my Mams life but mine.
Church View is tastefully decorated and I’m always greeted with a hello from someone. Church View offer an excellent range of day activities and Mam is given a weekly planner. Church View is so dog friendly, I love that we can take our Labrador in to see Mam. I would highly recommend Church View for the care and support they have and are still providing for my Mam.
Thank you Church View!

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Review from Lesley R (Niece of Resident) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was in this care home since June 2022 and sadly died In November. We can’t thank the carers enough for how well they cared for my Aunt. They are very special people. Also, the management, receptionist, cleaners, kitchen staff, caretaker and activities coordinator were all so kind and made us
feel welcome.
The home is spotless and has a lovely calm environment.
We would highly recommend Church View Care Home.

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Review from Val W (Daughter of Resident) published on 5 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend this care home. After looking around a few others, I knew this was the one for Mam as soon as we stepped through the door. Beautiful decor, super clean, fantastic, friendly and caring staff. My mam is happy and content, as am I knowing she is being well looked after. Can't fault this
care home at all.

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Review from Sheila B (Daughter of Resident) published on 13 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our much-loved mam has settled into Church View Care Home better than we ever imagined. Patient, kind and genuinely caring staff have quickly built up her confidence - and ours! There is always someone ready and able to discuss and resolve any concerns and the team have a wealth of experience to draw
on.
Mam is thriving in this bright and lovely home, enjoying the company, banter and activities now available to her. Knowing Mam is safe and happy is a relief and a joy!

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Review from A S (Wife of Resident) published on 21 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was a resident for ten months until his passing on 29 August 2022. My husband received the best care at Church View Care Home at a time when I could no longer care for him myself and I will be forever grateful to all the staff for that. The staff work extremely hard and clearly care deeply
for all the residents.

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Review from Ann C (Daughter of Resident) published on 10 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

There is always a warm welcome from everyone at Church View - with a smile and a friendly word. All staff are very approachable and nothing is ever too much trouble for them.
Church View is a pleasant and homely environment with a lovely calm and relaxed feel - you can see time and care is taken to
keep it clean and well maintained. Dad's room is perfect - a cosy home from home where he feels very comfortable.
We are so reassured and impressed with the high quality of care Dad receives from the Church View team. The hard work and dedication of each team member shines through and their professional approach always feels so personal through their caring, thoughtful and friendly ways. The day-to-day standards and procedures of care are very thorough - and staff have also been proactive in accessing support from other agencies to ensure Dad's needs are fully met.
It's a real treat to see Dad so settled and happy in his surroundings and the lovely relationships he has with the staff - it's more than we could have hoped for. Thank you to the wonderful Church View team!

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Review from Brian H (Brother-in-law of Resident) published on 17 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

No problems during his stay of seventeen weeks up to him dying on 10th February 2022.
Well looked after at all times.

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Review from Lily I (Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Quite pleasant and get help when needed.

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Review from Gloria H (Resident) published on 16 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am enjoying most things, I like to relax watching television or relaxing when it is quiet.

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Review from Chris P (Son of Resident) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not marked activities as no experience due to Covid.
Overall, no issues with the home.
Staff very responsive and helpful.

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Review from Jacqueline A (Daughter of Resident) published on 11 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so thankful to all the wonderful staff at Church View Care Home who play an important part in taking care of my father, I know my father is looked after by friendly, caring staff who go above and beyond to help make day to day life normal, they are patient and know my dad well, knowing his needs
and making it personal. He is treated with care and dignity at all times. They keep me informed at every level giving me the confidence to know my dad is happy and cared for by the excellent staff. I can never thank them enough for all their care and support they give my father and myself, they are all a credit to Church View.

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Review from C W (Daughter of Resident) published on 10 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff helpful and respectful. Management are very professional. Recently my mum needed to be moved into the dementia wing, both deputy manager and manager made this a smooth transition and showed compassion for both Mum and myself as I was very concerned at first but now know
she has settled well in her new room and surroundings. Covid has been very challenging for all and lockdown/limited visits have been upsetting. However, Church View Care Home staff have gone the extra mile to make required adjustments. I feel the home is very well run and the whole staff team work well together.

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Review from Roy R (Son of Resident) published on 19 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Despite the care staff having to work in exceptional circumstances during a pandemic, the care and attention given to the residents in Church View are outstanding. The contact between staff and family was maintained at all times. Keeping us informed of every detail.
The personal care, diet and surroundings
were excellent. When visiting was permitted it was carried out in a professional and sympathetic way, allowing privacy when needed.

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Review from Margaret G (Niece of Resident) published on 13 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt lived in Church View Home for almost 4 years and was very happy and well looked after in all that time. Towards the end of her life, the staff went the extra mile to make sure they catered for her special needs and treated her with dignity and respect. Communication with myself and Church View
was excellent and I was kept well informed about what was going on. Thank you to all the staff.

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Review from Stuart P (Son of Resident) published on 9 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father became a resident at Church View in December 2020 as such I am unable to comment on anything inside the home as I have never been inside. I can, however, say that without exception of all the staff have been excellent. They are always friendly and happy to help with the supply of information
or help with any suggestions I have for dad. In a very difficult time for them, I have nothing but praise.

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Review from Helena P (Daughter of Resident) published on 18 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam received care that was extremely good over the four years she was a resident of Church View. After several hospital stays where we thought she wouldn't survive they nursed her back to health. What more can you want from a care home. Being a rather challenging lady, my mum was always treated with
respect and dignity. Her end of life care was very caring and sympathetic.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Church View is calculated as follows: ( (288 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 321 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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