Church View

Church Lane, Murton, Seaham SR7 9PG
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9.9 58 Reviews
  • Church View, Seaham
The friendly, professional team at Church View provides personalised residential and respite care for older people, including those living with dementia.

The team at Church View will find out everything they can about your loved one to personalise every aspect of their care to their precise needs, interests and wishes.

Family and friends are always welcome to visit. There is even a family room with a box of toys for visiting children. Residents can visit the hair salon, enjoy relaxing in the beautiful gardens or the different lounges, watching television, pursuing hobbies or reading the paper.

The bedrooms are airy and bright, with en-suite facilities. Residents are encouraged to personalise their room to make them feel more at home.

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Care Provided by Church View

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 42 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Amy Crumbie (Deputy Manager)
  • Admission Criteria
    • No under 65
    • Ages 55+
  • Room Information
    • Single Rooms (42)
    • Single Rooms with ensuite Wet Room (42)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012

Funding & Fees Guide for Church View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care from £987
    • Self-Funded Residential Dementia Care from £1,077
    • RESPITE Self-Funded Residential Care from £1,037
    • RESPITE Self-Funded Residential Dementia Care from £1,127

  • Fees are subject to a pre-admission needs assessment which is required to fully understand the level of
    care and support required by each individual. Premium rooms normally require an additional charge.


    What’s included?
    • All care and support including a monthly review of care plans
    • All meals, snacks and drinks freshly prepared every day by our chef
    • Activities and lifestyle programme
    • All utilities and other accommodation costs
    • Housekeeping and laundry services
    • WiFi internet access


    Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
    appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
    medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
    other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
    an agreed hourly charge for this service.
  • (these prices are only a guideline, please contact Church View to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On site


Church View Reviews (58)

Total of 58, showing 41-58
9.9

Church View has a Review Score of 9.9 (9.866) out of 10, based on 27 reviews in the last 2 years. Over all time Church View has 58 reviews.

Overall Experience

  • 54
  • 3
  • 1
  • 0
  • 0

Date Published

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17
27
31

Review from Lynn O (Daughter of Resident) published on 22 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was very well cared for, bot an easy lady, but the staff took very good care of her.

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Review from J C (Daughter of Resident) published on 30 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic care, a home from home.
Exceptional staff and care, nothing is a problem or too much.
Such a relief as a daughter that the most precious mother is treated with respect, dignity, care and love.

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Review from E N (Daughter of Resident) published on 29 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home really does care for its residents and their families. Each resident gets a gift for special occasions and I have witnessed surprise parties that have been organised. There are entertainment events, activities and outings organised for residents who wish to participate. All staff are
friendly and approachable and respond very professionally to both the resident and their families needs.

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Review from Valerie O (Husband of Resident) published on 25 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with everything.

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Review from Barbara R (Daughter of Resident) published on 8 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Church View care home is a very well run, well taken care of home. The staff are very caring, pleasant and can't do enough for my Mam and Dad. The entertainment for the elderly residents is excellent, food is very varied, tasty and plenty of it, plus drinks all day long.
Staff are very good at keeping
you up to date about your elderly residents too.
So pleased we chose this lovely home.

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Review from Linda C (Daughter of Resident) published on 27 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with lots of activities for residents. Friendly pleasant staff. Warm environment. Safe and secure. Mam was in an extra care facility and requires permanent residential care. First impressions on entering, I knew this was the right care home and I would highly recommend this lovely home.

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Review from C D (Daughter of Resident) published on 23 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This was my 1st choice for a care home for my mam and I am so pleased I did. The home is spotless the staff from the management, cleaners, carers, laundry and cooks are marvellous.
They work very hard and are dedicated to their roles in the care home. I would recommend highly to anyone that needs to
place a relative in a home. My mam had dementia and they were all patient and professional even in the hardest of times and were wonderful when she passed away.

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Review from Deborah H (Daughter of Resident) published on 9 August 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot thank the staff and management at this care home enough for what they do. They are all great and always smile and very hard working. Since my dad has moved in I have been given my life back. My dad is very happy in this new home, he has and is looked after very well with all his needs attended
to. He is looked after very well and he says it's lovely and the food is fantastic. The staff always have time to have a laugh with not only my dad but all the residents as I have seen this on a member of visits. Thank you all at Church View.

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Review from Claire M (Mother of Resident) published on 17 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the care staff team very approachable and caring towards my mother.
The manager and deputy are very responsive in the changing needs of my mother, I believe the service is very well led.
I receive regular updates about my mother's well being and receive prompt telephone calls around any issues
with her health.
If I have any concerns they are dealt with in a timely manner.

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Review from John C (Son of Resident) published on 20 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother had complicated health care issues and would have been challenging for any care home to manage, however, the staff at Church View successfully looked after her with great respect for her as an individual and maintained her dignity throughout.
The atmosphere whenever I called in to see my
mother was always one of calm, quiet but also of friendly staff keen to listen and help.
My mother was dying from cancer and I was worried she would not be able to be cared for at Church View, but the lead staff arranged all the support she needed to be well looked after at all times.
I cannot thank the deputy manager enough, she was great.

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Review from Christina H (Niece of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle was very happy at Church View but his only complaint was not being allowed out without being accompanied. I appreciate this was for his own safety though.
All staff always very friendly and helpful.

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Review from L F (Daughter of Resident) published on 11 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam is well looked after at Church View.
It is a clean, friendly, caring and safe environment for her.
The staff are lovely, very friendly and helpful and look after her very well.
There are regular activities for her to join in with and the food is very good.
I would definitely recommend Church
View.

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Review from J B (Sister of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find the home and the staff nice and friendly and am overall very satisfied.

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Review from Michael S (Son of Resident) published on 3 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home in every respect.
Always treated with respect and kindness.
Very good range of food which Dad enjoys.
Activities arranged in the home.
Excellent additional care - nails, hair cutting etc.
We feel that Dad is respected and is safe 24x7.
Staff are very helpful and approachable.
Vocational
attitude to their job.
Bathing/showers/cleanliness of room/bedding/washing and ironing is exceptional.
Constant daily contact by our visiting him at any time.

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Review from Maureen T (Daughter of Resident) published on 20 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the home to be clean and tidy. The staff have included us in mom's care and have provided information and we have had the opportunity to discuss any issues. They have liaised with the medical team about these issues. All of the staff which includes catering and cleaning, as well as care,
are friendly and caring, mum is not a team player and does not join in activities but there are plenty for the residents.

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Review from Margery D (Daughter of Resident) published on 15 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother who is almost 99 years old became a resident here on 21st April 2016. She was supported well with settling in and is very happy here. Her every need is met. The whole staff are very friendly and helpful and work quietly and efficiently to make all residents feel at home. As frequent visitors
we are impressed with the calm, peaceful atmosphere and the welcome we receive.

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Review from Kevin K (Son of Resident) published on 13 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I and my family can't praise the staff at Church View enough for the care and attention they provided to my late mum during the latter days of her life. My mum was precious to me and so i chose her care home very carefully knowing it would be the place where she passed away, I was so glad and picked
Church View as it was a superb support to mum and her family and will recommend it to anyone who needs this support.

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Review from Michael R (Son of Resident) published on 3 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother who was 96 years old was in Church View for only a few weeks and we could not have asked for better care for her. The accommodation was very clean and everything was well organised. The management team were very professional and the manager and her staff gave us support and guidance when
we needed it.
All the staff were excellent as nothing seems to be too much trouble and they always took the time to have a chat with her which she really enjoyed. The home has an excellent relationship with the externally based nurses as they visited promptly whenever they are needed. We would recommend Church View to any of our friends and family.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Church View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Church View is calculated as follows: ( (288 Excellents x 5) + (25 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 321 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 26 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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