The above fees include the Service User's Stay, Care and Meals.
Any other Services such as Hairdresser, Chiropodist, Tuck Shop for eg. have to be paid out of Personal Allowance. This should be handed to the Senior by the Responsible Person on the day of Admittance. We normally ask for at least £50.00 to cover all Services. this is recorded per Service User and kept in separate pouches.
If you want to go away for the day and have no one to look after your family, or friend, we also provide Day Care (no Bedroom Allowance) which ranges from £80.42 to £91.12, this includes all meals and Care.
24hr visiting is allowed, but if possible, avoid the busy times, ie. meal times:
08:00 - 10:00 - Breakfast
12:00 - 13:30 - Lunches
16:00 - 17:00 - Tea
Limited Parking at the Care Home, but a car park next to the Care Home.
When travelling:
If the Care Home is on the right, turn right into the road immediately after the Park, the Care Home sign will be on the left. when turning into the driveway.
If the Care Home is on the left, take the entrance on the left, immediately after the Care Home sign.
Parklands Care Home has a Review Score of 9.4 (9.362) out of 10, based on 10 reviews in the last 2 years. Over all time Parklands Care Home has 43 reviews.
Review from Jack B (Grandson of Resident) published on 1 April 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Niece of Resident) published on 5 February 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J A (Nephew of Resident) published on 5 February 2016
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.4 (9.362) out of 10 for Parklands Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.462 for Parklands Care Home is calculated as follows: ( (63 Excellents x 5) + (48 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 119 Ratings = 4.462
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Parklands Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Aug 2018
Caring
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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