Lambton House

New Lambton Village, Fence Houses, Houghton le Spring DH4 6DE

Lambton House, Houghton le Spring

Lambton House is a family owned residential care home, situated in open countryside on the outskirts of Bournmoor, near to Chester-le-Street & Houghton-le-Spring, not far from the historic city of Durham.

With 57 ensuite bedrooms, communal areas, a quiet library lounge & in-house hairdressing salon, the original twentieth-century property has been seamlessly extended to be spacious, light, comfortable & dementia-friendly.

An exceptional living environment has been created to encompass all the needs and requirements for any person in need of care, comfort, compassion and friendship.

The home is surrounded by beautiful landscaped gardens offering residents and visitors a peaceful and tranquil setting to enjoy open country views beyond the home's boundaries. The garden hosts outdoor entertainment events during the summer.

Lambton's garden is also home to the 'Residents' Rainbow Tearoom' and 'Pit Stop Bar'. The tearoom opened Aug 2020 is a social meeting place for residents and families to use. In May 2021 the residents' private 'Pit Stop Garden Bar' was opened offering another social stimulation meeting place. The snug-style bar is also in the main garden building with a local mining heritage and reminiscence themed interior. The bar is heated and offers visitors a TV, magnetic dartboard, dominoes and card games.
The garden building has a toilet.

In 2023, a cinema projector and large drop down screen was installed in the home for resident film evenings.

The Lambton team consists of senior care managers, professionally trained carers, activities co-ordinators, domestic, maintenance, housekeeping & kitchen staff.

Lambton House is registered with the National Dignity Council, promoting and committing to Dignity in Care. It is also a member of NAPA, (National Activity Providers Association).

Care Provided by Lambton House

Primary Care Categories
Dementia
Detention Under Mental Health Act
Older Person Care
Physical Disability
Respite Care
Sensory Impairment
Younger Adults

Care Types Provided
Dementia Residential Care
Residential Care
For a maximum of 57 Service Users
Privately Owned

Dementia Care Types
What are the different dementia care types?
Mild Dementia
Moderate Dementia

Care Offered
Alzheimer's
Cancer Care
Hearing Impairment
Parkinson's Disease
Visual Impairment

Other Care Provided
Convalescent Care
End of Life Care
Own GP if required
Palliative Care
Physiotherapy

Good to Know

Owner
Lambton House Ltd

Person in charge
Marie Grant (Registered Manager)

Local Authority / Social Services
Durham County Council ( click for contact details)

Admission Criteria
- Self funding and Local Authority funded residents
- Ages 60+

Room Information
- Single Rooms (55)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (10)

Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2022
- Number of floors: 2

Funding & Fees Guide for Lambton House

Funding Types Accepted
Self funding (Private)
Local Authority with Top-Up
Local Authority
NHS Continuing Healthcare (CHC) Funding

Weekly Charges per Person
- Self-Funded Residential Care £1,135 – £1,135
- Self-Funded Residential Dementia Care £1,135 – £1,135
- RESPITE Self-Funded Residential Care £1,275 – £1,275
- RESPITE Self-Funded Residential Dementia Care £1,275 – £1,275
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
We suggest residents arrive with a personal allowance which can be used for some additional services such as chiropodist , dental and optician visits , tuck shop and hairdressing .
We have an on site hair salon with hairdresser visiting weekly.
(these prices are only a guideline, please contact Lambton House to find out the exact price for your requirements)

Facilities

Bar/Café
Close to Local shops
Gardens
Lift
Near Public Transport
Own Furniture if required
Pet Friendly (or by arrangement)
Residents Internet Access
Smoking not permitted
Stairlift
Television point in own room
Wheelchair Access

Visiting
Lambton House politely request that families and friends of residents please make an advance courtesy call to the home to advise that you intend to visit residents here or take residents out of the home.
Advance notice courtesy calls particularly relevant if you wish to reserve visiting time in the Library or the heated Tearoom or Bar.
Advance notice also helps the housekeeping team who can prioritise bedrooms where resident bedroom visits taking place.
Protected meal times
12pm to 1pm
Visitors politely requested to leave by 11.45am
and 4pm to 5pm
Visitors politely requested to leave by 3.45pm

Please electronically sign in and out of the building in entrance porch.

Parking
On site parking available for approximately 15 vehicles .
Front Access gate area must be left clear for Emergency Vehicle Access. There is a Community Public Access Defibrilator in the car park.

Order by:

Review from Sharon C (Daughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience

My mum has been in Lambton House Care Home for just over 12 months now. She has settled in really well. The Staff and Management have been excellent in their care, patience and encouragement in helping mum settle into her new home. Entertainment and activities are second to none. Also, beautiful outdoor

area with gorgeous tearooms and verandah. It gives us great peace of mind that she is getting well looked after with lovely home-cooked meals and snacks.
The social media page helps us feel more connected and see what she and the other residents are doing throughout the week.
I would highly recommend Lambton House Care Home to anyone looking for a caring residential home. The Staff and Management team do an excellent job.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christine T (Friend of Resident) published on 1 August 2023
Submitted via Website • Report

Overall Experience

I have someone resident in this care home with dementia and all I can say is the care received is exceptional. The staff and management are a credit to their profession. The residents' well-being and care is first and foremost. They have plenty of activities and entertainment, it is like a home from

home. Cleanliness is 100%. I have visited a couple of care homes locally and there is no comparison. I highly recommend Lambton Care Home 100%.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison B (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience

The care our mum receives is brilliant, every member of staff is so kind, caring, thoughtful and everyone is welcoming, smiling, laughing making Lambton House a happy place to be. Thank you so very much.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Andrew K (Son of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience

The care given at Lambton House is outstanding. All members of the team really care about the residents and go the extra mile to keep them happy and engaged. Moreover, the home itself is kept to a really high standard and the grounds outside are wonderful. The team constantly arrange a large number

of varied activities for the residents. I believe my dad is very happy there and I have great peace of mind knowing he is at Lambton Care home and being looked after by a wonderful team.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P D (Daughter of Resident) published on 9 February 2023
Submitted via Website • Report

Overall Experience

My mother has been at Lambton House Care Home for fifteen months now and I have had only positive experiences of Lambton House, the facilities and its staff.
There is regular entertainment, e.g. singers. The entertainment co-ordinators keep my mum amused with bingo, arts/crafts to name a few. My mum

has built some lovely relationships with the staff who evidently genuinely care about her.
The staff communicate effectively with me on a regular basis which is reassuring and they are now very familiar with her as an individual in respect of her needs, both physically and emotionally.
There has been a new chef of late and the food, my mum reports, is even better than before! She particularly loves fish and chip Friday and the food-tasting evenings that are put on when residents can sample a range of different foods, e.g. Chinese.
I would wholeheartedly recommend Lambton House to anyone looking for a caring residential home for a loved one.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Beverley S (Daughter of Resident) published on 3 February 2023
Submitted via Website • Report

Overall Experience

Care is at the heart of every action taken place in Lambton House Care Home. Staff treat residents with dignity and respect. The team are mindful of what people like and dislike and engages with them throughout the entire day.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K T (Daughter of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience

The home meets my mother's needs. She is clean well fed, warm and happy. All of the staff are great and do a good job. They are very friendly and accommodate our visits very well. There is plenty of activities to keep everyone entertained and engaged. Pleased we found this home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from T P (Husband of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience

My experience, up to now, is that this home is at the very top of the care home league if there is such an animal. It has that homely atmosphere about it which must be so hard to accomplish with so many people with so many different health or mental problems. The home is kept scrupulously clean. It

doesn't have that horrible smell of body waste and unwashed bodies at all. A fault I found and encountered sometimes in the work I did before retirement. This is because of the attention the staff carry out to the health, well-being and cleanliness to the residents, and of course the cleanliness of the home. This care and attention to all I have said that I bless and value the day the management accepted my loved one into their care. Also, I must mention the activities staff who do a wonderful, difficult job in keeping the residents attended and occupied. Finally, my thanks and gratitude to the management for keeping us aware of what our loved ones are up to through social media.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean S (Friend of Resident) published on 28 December 2022
Submitted via Website • Report

Overall Experience

My friend of 45 years was admitted to Lambton House in November and has settled better than her son and I anticipated. She was very lonely at home after her husband died in February 2019. She lost friends during Covid and her short term memory deteriorated and she became depressed. Since moving into

Lambton her mood has lifted and our fun loving friend has returned. Staff are very professional and all residents are treated with respect and dignity. Activities/entertainment is fantastic, with lots of social interaction. A big thank you to all Lambton staff for the care and support given to our loved ones. In my opinion this is a well managed 5 star residential care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Frances C (Daughter of Resident) published on 4 November 2022
Submitted via Website • Report

Overall Experience

What a lovely place this is. Everything is organised to provide the residents with the best experience possible. The staff are really caring and there are loads of activities and events to keep the residents busy and entertained. The rooms are really nice and kept spotless and the garden is just lovely.

My mam is really happy here and I am so grateful to the staff for looking after her so well.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marie O (Daughter of Resident) published on 26 October 2022
Submitted via Website • Report

Overall Experience

My mam has been at Lambton House for three months now and I can honestly say I could not be happier with the care she is receiving. The staff are so kind, always there with a smile, a joke or words of encouragement, they are very approachable and always ready to help. Mam thoroughly enjoys the activities

and entertainment from hair and beauty to bingo, dominoes, and the garden and grounds, which are extensive and include a pub and tea room! To quizzes and crafts and baking - the list is endless, as it would seem is the energy of Lambton House staff! Mam has a beautiful room, everything is so immaculately clean She is so well looked after. It was such a worry placing her in care but I am delighted we found Lambton House, a big thank you to each and every member of staff who has helped mam to settle and who care for her with such kindness, empathy and compassion You are all amazing!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Louise R (Daughter of Resident) published on 19 October 2022
Submitted via Website • Report

Overall Experience

Fantastic friendly staff, plenty of activities for residents, the residents are kept entertained and involved every day. Mam is really happy here, especially with the fabulous garden which residents are encouraged to enjoy in the summer. The rooms are kept clean and tidy, I could not fault it.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gary A (Son of Resident) published on 22 July 2022
Submitted via Website • Report

Overall Experience

We put my dad in for respite while we were on holiday. The staff couldn’t have been better going over and above what they needed to do. My dad enjoyed it very much. It was very clean and very professional, and the garden is amazing. Would definitely recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Rowena H (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience

I cannot fault Dad's care whilst he was in Lambton House, the staff were friendly and caring, they were very accommodating and Dad felt they really helped him rest and recuperate.
The garden is beautiful and Dad enjoyed walking in it building his strength, we were over the moon with the care he received,

the entertainment that was provided and I’m sure Dad loved his daily tipple.
I cannot recommend Lambton House enough, thanks so much for giving us our dad back.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alison R (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience

Even though I have not been able to visit my Mum in person for a long time, I Skype with her regularly from overseas. Mum finally gets the pampering she deserves when she has her hair, nails and makeup done and I think she quite enjoys it! She has even resumed reading for pleasure. I cannot say enough

good things about all of the staff who go out of their way to greet the residents cheerily and treat them with dignity, respect and humour and behind-the-scenes staff who ensure the internet connections run as smoothly as possible.
And all of this in a pandemic, which has challenged everyone. Staff provide an absolutely essential service and you are very much appreciated by the residents, their families and friends. Nothing would function without your constant care, diligence and kindness. It has been an absolute godsend seeing regular Facebook posts and knowing Mum is happy and well. Thank you so very much!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan P (Daughter of Resident) published on 24 April 2022
Submitted via Website • Report

Overall Experience

We are so pleased we found this care home it is perfect. Dad was in the process of being tested for Dementia, but he came in here for 2-weeks respite, to give Mam a rest. After 3-days he was asking when he could come back after his stay had ended, he absolutely loved it. The respite was extended for

a week as he was joining in with activities and entertainment, which he wouldn’t do at home and they have got him in a great routine instead of sleeping all day. Friends and family don’t recognise him now, he is a different man. They have even managed to get him to go to the hospital appointments, which he would not do from home. After his third week, he got his diagnosis, and he had Alzheimer’s. After we talked to him, he wanted to stay here permanently so Mam could now rest. He is always complimenting the staff, he says he wants for nothing and they will do anything for him and that the food is great. We would definitely recommend this care home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ronald E (Son of Resident) published on 18 April 2022
Submitted via Website • Report

Overall Experience

My mother has been in Lambton House for 8 weeks respite and we have found that the facilities are very good and the staff very caring. My mother particularly likes the entertainment that is provided, especially when the weather is nice and able to watch in the garden outside the delightful tea room

and Pitstop Bar. She also looks forward to visiting the Hair Salon every Friday to have her hair washed, blow-dried and have a natter with the hairdresser and other residents. Mother did not want to leave her own home as no one would but has decided to stay at Lambton House as a permanent resident.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Thomas E (Son of Resident) published on 8 April 2022
Submitted via Website • Report

Overall Experience

Staff have been extremely helpful, caring and supportive to help Mam adjust to her new home. They have kept us updated on her health, welfare and how she is settling into her new environment. They have a varied range of entertainment to keep residents occupied, and Mam particularly enjoys the afternoon

singers, especially if it’s in the garden as it was in the recent warm spell.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Angela S (Daughter of Resident) published on 31 March 2022
Submitted via Website • Report

Overall Experience

We as a family, couldn’t be happier with the care my dad has received since going into Lambton House. The staff are so lovely with the residents and the families. My dad has dementia and we were so worried about putting him into care. All the staff at Lambton House made this transition so easy for us,

as a family. Well done to all the staff at Lambton House and thank you so much for your support with my dad.

Reply from Glen Pickering, Admissions administrator at Lambton House

Thankyou very much for your lovely comments . Our care team appreciate all positive feedback.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J W (Respite Resident) assisted by family/friend published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience

I was extremely happy with everything.

Reply from Glen Pickering, Admissions administrator at Lambton House

Thank you for your kind words and lovely review. It is a pleasure to have you stay with us. The care team and residents enjoy your company and conversation.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Performance

Care Quality Commission (CQC) Rating

Date: 9 Jul 2022

Overall
Good

Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Loading

Loading Loading

Loading

Loading events

Meet the Team (9)

Marie Grant

Job Title: Registered Manager

Joined: 1993

Marie is a dedicated healthcare professional and is a qualified registered manager.

Her commitment is demonstrated through 30 years of experience in providing care and support to elderly people at Lambton House.

She is a passionate, knowledgeable and dynamic leader who is determined to deliver the highest standards of care and quality of life for all of the residents at Lambton.
Marie understands the essential need for continuous learning, teamwork and delegation and values her colleague's input to the successful running of Lambton.
She remarks “ I believe that without a sense of teamwork in caring, there can be no sense of community.
We foster a transparent and open culture at Lambton House, with common goals for high standards throughout all aspects of our service. Our entire team has a mix of role-relevant skills and experience. I'm extremely proud of the service we run and the environment we have created for our staff and residents.”

When she’s not at Lambton House, Marie enjoys travelling and spending quality time with family and friends.

If you would like to find out more information about Lambton House, Marie has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Carrie Beattie

Job Title: Deputy Manager

Joined: 2011

Carrie has Achieved a Level 5 diploma in leadership for Health and Social Care and has a wealth of experience in her care management role at Lambton.

She is a highly motivated individual with a strong determination to enable and empower residents to live as independently as possible.

When not working at Lambton she enjoys walks in the country with family and pets.

Lindsey Fox

Job Title: Deputy Manager

Joined: 2022

Lindsey joined the Lambton team in spring 2022. She is an experienced healthcare professional having previously managed a unit in a large dementia-focused care home.

She is currently working towards her NVQ level 5.

Tracey Heron

Job Title: Senior care manager

Joined: 2004

Tracey has achieved level 3 diploma for leadership in Health and social care. She is an experienced care manager having spent 16 years at Lambton.
A reliable and hardworking member of the Lambton team , Tracey is committed to creating a person centred approach to all aspects of care home life for all of Lambtons residents.
When not at Lambton ,Tracey is an avid music fan, enjoying concerts with friends and family.

Sarah Scorer

Job Title: Senior care manager

Joined: 2016

Sarah has achieved Level 3 diploma in leadership in Health and Social Care.
She has been a part of the Lambton team since 2016 and has become an integral and valued member of the senior care team.
Outside of Lambton Sarah enjoys keep fit classes and socialising with friends and family.

Carli Bell

Job Title: Senior Care Manager

Joined: 2022

Carli is an experienced social care professional having started work in the care sector in 2009.

Carli is a friendly and passionate care manager with a positive attitude.

She joined the care team at Lambton early in 2022 and is now a key member of our team.

You will hear her before you see her!

Paige Mullholland

Job Title: Senior Care Manager

Joined: 2020

An experienced care professional, with NVQ level 3 in Health and Social Care.

Paige joined the care team at Lambton early in 2020 and is now a valued member of our Senior Care team.

Paige enjoys getting to know all of our Residents as individuals, by understanding their likes and dislikes. She values high-quality, person-centred, and, most importantly, kind care.

Julie Smith

Job Title: Senior Care Manager

Joined: 2023

Julie has been a care professional for 15 years, has attained NVQ level 3 in Health and Social Care and has worked as a senior carer for 8 years.

She joined the care team at Lambton in 2023 and is now a key member of our team.
Julie states “ Every day brings new challenges.

I aim to ensure the general wellbeing of our residents and to make sure their care needs are met.”

Emma Moss

Job Title: Senior Care Manager

Joined: 2022

An experienced care professional, with NVQ level 3 in Health and Social Care.

Emma joined the care team at Lambton early in 2022 and is now a key member of our team.

When not working in her care role Emma enjoys time with her family and socialising with friends.

Lambton House

Care Provided by Lambton House

Good to Know

Funding & Fees Guide for Lambton House

Facilities

Lambton House Reviews (67)

Overview of Review Score