Langley House fees include:
- Care coverage 24 hour 7 days per week, tailored to the needs of the Resident.
- Furnished accommodation.
- All meals and drinks.
- In-house laundry service.
- Weekly ward round from the local GP practice.
- A key worker allocated to each resident for extra support.
- All in-house activities organised to promote physical and mental wellbeing amongst Residents.
Additionally, Residents can request the following external services for an extra charge:
- Chiropody
- Hair Dressing
- Barbers
- Vision and/or hearing visits
- Dedicated dentist
- Newspaper delivery
- Subscription-based TV services
- Trips and days out are subsidised through the Residents Fund, but may incur a small fee.
Please note that fees published are indicative only. Prices vary based on room sizes. Final fees to be charged are based on an assessment of the needs and preferences of every Prospective Resident at Castleview.
Relatives are welcome at anytime, but they should aim to visit outside of protected meal times, unless sharing a meal with the Resident visiting. Visitors who wish to share a meal with a Resident can request this with 48hrs notice. Langley House is a pet friendly home and welcomes well trained pet visitors with a little advanced notice. Prospective Residents can book a tour to be shown around, meet the team and have questions answered.
Parking is available at the front and side of the building.
Langley House Care Home has a Review Score of 9.9 (9.852) out of 10, based on 46 reviews in the last 2 years. Over all time Langley House Care Home has 80 reviews.
Review from J M (Nephew of Resident) published on 24 October 2024
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5.0 out of 5
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Review from J P (Daughter of Resident) published on 21 October 2024
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5.0 out of 5
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Review from D Y (Son of Resident) published on 3 September 2024
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5.0 out of 5
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Review from Morris H (Son-in-law of Resident) published on 19 August 2024
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5.0 out of 5
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Review from Terri H (Niece of Resident) published on 19 August 2024
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5.0 out of 5
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Review from Sarah W (Daughter of Resident) published on 13 August 2024
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5.0 out of 5
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Review from Patricia W (Wife of Resident) published on 13 August 2024
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5.0 out of 5
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Review from T T (Relative of Resident) published on 8 August 2024
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5.0 out of 5
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Review from Michael W (Son of Resident) published on 8 August 2024
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5.0 out of 5
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Review from June M (Daughter of Resident) published on 19 July 2024
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5.0 out of 5
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Review from K L (Daughter of Resident) published on 1 July 2024
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5.0 out of 5
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Review from D P (Friend of Resident) published on 18 June 2024
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5.0 out of 5
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Review from A P (Resident) published on 18 June 2024
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5.0 out of 5
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Review from W L (Resident) published on 18 June 2024
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5.0 out of 5
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Review from Mark D (Friend of Resident) published on 22 May 2024
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Overall Experience
5.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Thank you for your wonderful review of Langley House. We're delighted to hear that you enjoy your visits to our vibrant home and that your friend is happy here. Your kind words about our friendly and professional staff mean a lot to us. We're thrilled that you find the atmosphere bubbly and fun. We are grateful for your support and remain committed to maintaining the comfortable, loving environment that you and your friend enjoy, so if you have any further feedback or suggestions, please feel free to share them with us. It's always a pleasure to welcome you to Langley House!
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Review from M A (Daughter of Resident) published on 7 May 2024
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4.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Many thanks for sharing your positive experience at Langley House. We are delighted to hear that our home has offered a welcoming environment to you and your family. Our staff strives to provide the highest quality care to our residents and it is heartening to hear that you feel your Mum is well cared for and that she has settled well in our home. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House!
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Review from John A (Husband of Resident) published on 26 April 2024
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5.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Thank you for sharing your positive experience with Langley House. We're thrilled to hear that you find our home very friendly and that your wife is well looked after. Providing top-class care is our priority and we're glad to hear that our carers go above and beyond to ensure nothing is a bother. It's heartening to know that your wife feels the warmth of our friendly staff and we appreciate your recognition of our manager's commitment to putting patrons first. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House!
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Review from Lyn A (Daughter-in-law of Resident) published on 20 March 2024
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Overall Experience
5.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Thank you for taking the time to share your positive experience at Langley House. We're deeply saddened to hear about your mother-in-law's passing, but we're grateful for the time she spent with us and the trust you placed in our care. It's heartening to know that our friendly and approachable staff, along with our clean and tidy rooms, contributed to her comfort during her stay. We strive to maintain a relaxed atmosphere where residents feel at home, and it's wonderful to hear that you felt welcomed with a smile and a cuppa. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House!
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Review from M L (Daughter of Resident) published on 20 March 2024
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Overall Experience
5.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Thank you for your heartfelt review and the kind words you've shared about your experience at Langley House. We are delighted to hear that our staff demonstrate genuine care and attention to all residents. We strive to create a nurturing environment where residents feel loved and supported, and it's heartwarming to know that this shines through in their daily interactions. We're dedicated to ensuring the comfort and well-being of our residents each day, and your recognition of the care, support, and kindness that our team shows to your mam means a lot to us. We are committed to continuous improvement and providing the best possible care for our residents, so if you have any further feedback or suggestions, please feel free to share them with us. Thank you for choosing Langley House!
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Review from K S (Daughter of Resident) published on 21 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Gretel Dixon, Marketing and Community Engagement Manager at Langley House Care Home
Thank you for taking the time to share your positive experience at Langley House. We are delighted to hear that your mum has been happy here and that the cleanliness of our home and dedication of our staff have made a positive impact on your family's experience.
We strive to provide an engaging environment for our residents, so we particularly appreciate your kind words about our staff's efforts in arranging activities. I will ensure to pass on your gratitude to the manager and the entire team.
We are committed to continuous improvement and providing the best possible care for our residents, so if you have any feedback or suggestions, please feel free to share them with us.
Thank you for choosing Langley House!
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The Review Score of 9.9 (9.852) out of 10 for Langley House Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 46 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 46 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.852 for Langley House Care Home is calculated as follows: ( (477 Excellents x 5) + (61 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 547 Ratings = 4.852
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langley House Care Home is based on 46 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 46 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Nov 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 18 Mar 2025
For up to date information on bed vacancies, please contact us.
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Job Title: Registered Home Manager
Joined: 2022
I have worked in the care sector since the age of 18. I completed a Health and Social Care course in sixth form and completed a 6-week placement in a care home, and from then I knew working in care was what I wanted to do. I started as a Care Assistant and progressed to Senior Care then Deputy Manager then Manager. I have completed my GNVQ in Health and Social Care, I have my NVQ levels 2, 3, 4 and 5. I started for Ascot Care in 2007 as Senior Carer then Deputy Manager in 2009 till I progressed to Home Manager of Langley House in 2022.
During my 2 years at Langley House, we have gone from “requires improvement” to “Good” in all areas, and we are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement.
Job Title: Deputy Manager
Joined: 2021
I have worked at Langley House since 2010. I started as a Kitchen Assistant and worked my way up to Carer, Senior Carer and now Deputy Manager. I have my NVQ level 2 and 3 in Health and Social Care and I have my NVQ in Team Leading. When I started as a Kitchen Assistant it was lovely working with the elderly and made me want to progress in the care side, which I have loved over the past 14 years. We are the first home in the North East to be a Veteran Friendly Accredited Home, which is an achievement. I take a great interest in this as I have family in the service, and it has been very rewarding to complete this accreditation.
