fee rates are reviewed annually
Visiting has no restrictions now, visits can take place in communal areas or in private in residents bedrooms. The home ask for no visiting over meal times so they can have protected meals.
Designated parking areas to the rear of the car park but only the bays with no numbers on as the one with numbers on belong to the bungalows
Langley Park Care Home has a Review Score of 9.8 (9.779) out of 10, based on 18 reviews in the last 2 years. Over all time Langley Park Care Home has 89 reviews.
Review from David L (Son of Resident) published on 12 March 2025
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Reply from Paul Millar, Marketing Manager at Langley Park Care Home
Thank your for choosing Langley Park for your Dad's care . Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family .
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Review from A H (Daughter of Resident) published on 7 March 2025
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Reply from Paul Millar, Marketing Manager at Langley Park Care Home
Thank you for taking the time to review our home and recognising the work that goes into making Langley Park a fantastic place to live. Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family .
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Review from M S (Niece of Resident) published on 28 February 2025
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Review from S R (Daughter of Resident) published on 7 November 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for your thoughtful review. We're delighted to hear that you feel welcomed and that your dad is receiving the care and attention he deserves. Our dedicated team works hard to create a warm, supportive environment, and your kind words mean the world to us. We're grateful you chose Langley Park Care Home and appreciate your support for our community efforts. Thank you!
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Review from N M (Daughter of Resident) published on 5 November 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for sharing this wonderful review! We're thrilled to hear that your father enjoyed his time at Langley Park and felt at home here. Knowing he loved Fish and Chip Fridays and appreciated the independence to make his own choices means a lot to us. We're so grateful to have been part of his journey and wish he could have joined us even sooner too.
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Review from L R (Daughter of Resident) published on 4 November 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for sharing this wonderful feedback about your dad's experience at Langley Park Care Home. We're thrilled to hear that he's feeling more settled, enjoying meals, and joining others in the lounge. It's lovely to know that you feel at home during your visits too, and we're grateful for your kind words about our team. We'll be sure to pass along your appreciation to everyone here. Thank you again for trusting us with your dad's care!
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Review from Tracey H (Daughter of Resident) published on 29 October 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you for such a heartfelt review. We're delighted to hear that your dad and family feel welcomed and supported by the team here at Langley Park. Knowing that every visit brings smiles and warmth makes all the difference to us. We're so pleased you chose us for your dad's care, and we look forward to many more visits with you and your family!
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Review from Pauline G (Daughter of Resident) published on 15 October 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for your kind words! We are truly grateful for your praise and are delighted to hear that your dad experienced such care and kindness during his time at Langley Park Care Home. Our team takes great pride in providing compassionate and dedicated care, and were thrilled to know it made a difference. Your feedback means the world to us!
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Review from M W (Friend of Resident) published on 9 August 2024
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Review from Michael K (Son of Resident) published on 24 July 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for your review of Langley Park Care Home. We are deeply moved by your kind words and are honoured to have been able to care for your Mum with the compassion, respect, and dignity she deserves during this time. Our dedicated team strives to provide exceptional care not only to our residents but also to their families, ensuring support and assistance in every aspect. Your recommendation means the world to us, and we are grateful for your trust in our home. Please know that we are here for you and your Mum every step of the way.
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Review from P J (Daughter of Resident) published on 17 June 2024
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Reply from Jackie Brook, Customer Relationships at Langley Park Care Home
Thank you for sharing your wonderful experience with Langley Park Care Home. We are thrilled to hear that your mother has found happiness and comfort with us over the past year and a half. Our team takes great pride in ensuring residents feel at home, and it's heartening to know that she loves the carers and is always well-groomed and comfortable. We are especially grateful for your appreciation of our staff's dedication during her illness last November. Their commitment to her recovery reflects our core values of compassionate and personalised care. Your gratitude means the world to us, and we are overjoyed to see her doing so well now.
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Review from Peter T (Husband of Resident) published on 6 June 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for taking the time to leave such a heartfelt review of Langley Park Care Home. We are deeply touched by your kind words and are glad to know that our staff and management could provide the support and kindness you, your wife, and your family needed during this tough time. Your appreciation means a lot to us and motivates us to continue delivering the best possible care.
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Review from R S (Son of Resident) published on 31 May 2024
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Review from A S (Daughter-in-law of Resident) published on 30 May 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for your lovely review! We are delighted to hear that you had such a wonderful time celebrating your Mother-in-law's 101st birthday with us. It was a joy to see everyone singing, dancing, and enjoying the festivities. Our team strives to create memorable experiences for our residents and their families, and your kind words truly mean a lot to us. We're so glad that the young entertainer was able to brighten everyone's day. Here's to many more happy occasions together!
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Review from E K (Sister of Resident) published on 29 April 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you so much for your kind words. We're delighted to hear that you feel confident and happy about the care your sister receives here. Our team is committed to providing the best possible care and it's truly rewarding to know that their hard work and dedication are recognised.
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Review from C H (Daughter of Resident) published on 25 March 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you for sharing your positive experience with Langley Park Care Home. It's heartwarming to hear how the staff's compassion and kindness have made a significant difference during a challenging time for your family. Your feedback about the garden area is noted and could be a valuable suggestion for the home's continual improvement.
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Review from J W (Daughter of Resident) published on 25 March 2024
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Reply from Jackie Brook, Care Relationships at Langley Park Care Home
Thank you for your kind words about Langley Park Care Home. It's wonderful to hear about the exceptional care your parents received and how the home has become like family to you. Your ongoing support and participation in their events reflect the strong community spirit fostered by the home
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Review from N R (Daughter of Resident) published on 24 October 2023
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Reply from Paul Millar, Marketing Manager at Langley Park Care Home
Many thanks for taking the time to review our home, it is a privilege to be able to care for your Mum. Your kind words are greatly appreciated and I will of course pass them on to the Langley Park team.
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Review from Nic R (Daughter of Resident) published on 16 March 2023
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Reply from Paul Millar, Marketing Manager at Langley Park Care Home
Many thanks for taking the time to review our home. We are very proud of the team at Langley Park and the dedication and commitment they show daily and are delighted that you chose to recognise this. Your dad is sadly missed by all at Langley Park. Your kind words are greatly appreciated and I will of course pass them on to the home's manager and the team.
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Review from Helena F (Daughter of Resident) published on 27 February 2023
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Reply from Paul Millar, Marketing Manager at Langley Park Care Home
Many thanks for taking the time to review our home. It is our pleasure and privilege to care for your mum and are delighted at how she has settled in. Your kind words are greatly appreciated and I will of course pass them on to the Langley Park family
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The Review Score of 9.8 (9.779) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.779 for Langley Park Care Home is calculated as follows: ( (164 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 208 Ratings = 4.779
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jun 2022
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Job Title: Home Manager
Joined: 2008
Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.
Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.
Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.
Job Title: Care Team
Meet the care team at Langley Park!