Langley Park Care Home

Front Street, Langley Park, Durham DH7 9YY
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9.8 89 Reviews
  • Langley Park Care Home, Durham
Langley Park Care Home provides high quality person-centred care delivered by a compassionate team dedicated to making a positive difference in people's lives.

The residential care setting accommodates elderly people and people living with dementia and a range of specialist care needs, such as Down Syndrome and Parkinson's Disease.

The home has 46 single rooms of which five have ensuite facilities.

Residents benefit from a range of facilities, including a bar/cafe on the premises and a lovely garden to enjoy the sun when the weather allows.

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Care Provided by Langley Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Jones (Home Manager)
  • Admission Criteria
    • LA and self funders
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997
    • Number of floors: 2

Funding & Fees Guide for Langley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,150
    • Self-Funded Residential Dementia Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,150 – £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,200

  • fee rates are reviewed annually
  • (these prices are only a guideline, please contact Langley Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting has no restrictions now, visits can take place in communal areas or in private in residents bedrooms. The home ask for no visiting over meal times so they can have protected meals.


  • Parking

  • Designated parking areas to the rear of the car park but only the bays with no numbers on as the one with numbers on belong to the bungalows


Langley Park Care Home Reviews (89)

Total of 89, showing 21-40
9.8

Langley Park Care Home has a Review Score of 9.8 (9.779) out of 10, based on 18 reviews in the last 2 years. Over all time Langley Park Care Home has 89 reviews.

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Review from B S (Niece of Resident) published on 17 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the staff in the care home very pleasant caring and helpful. It was lovely to see at Christmas the residents enjoying themselves with their relatives and staff ensuring everyone had a lovely time. In the summer it's lovely to see the residents sitting in the garden enjoying each other's company.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. We are really proud of the colleagues at Langley Park and the efforts they go, to make it such a caring and enjoyable environment. Your kind words are greatly appreciated and I will of course pass them on to the Manager and the team.


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Review from A B (Daughter of Resident) published on 9 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mom has been in the home for quite a while now. It is a lovely home and my mom is well looked after. The staff are lovely and I can ask questions about my mom with no problem at all. Overall a lovely home.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your mum. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Langley Park team.


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Review from J G (Friend of Resident) published on 31 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring people, lovely people who look after her in the home.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. Your kind words are greatly appreciated and I will of course pass them on to the Home Manager and the Langley Park family.


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Review from Patsy B (Daughter of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum became a resident of Langley Park nursing Home after suffering a severe stroke. The care and compassion shown by all the staff to her were second to none. This caring and compassionate support was extended to her family. We have great respect and gratitude for the hard-working team.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Dear Patsy, many thanks for taking the time to review our home. It is our pleasure to care for your Mum and are grateful that you appreciate the team at Langley Park. I will of course pass them on to the manager and the Langley Park family.


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Review from Thomas L (Grandson of Resident) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are amazing with my gran and they've always been supportive of us through this difficult time as a family. Wouldn't recommend anywhere also more highly than here. I know my gran is in good hands.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Dear Thomas,
Many thanks for taking the time to review our home. It is our pleasure to care for your grandma and that you appreciate the team at Langley Park, we are very proud of them. Your kind words are greatly appreciated and I will of course pass them on to the manager and the Langley Park family.


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Review from Deborah M (Daughter of Resident) published on 16 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Last May I had to give in and admit my dad needed full-time care, it was one of the hardest decisions I have ever had to make in my life which was made even harder because of covid and not being able to help settle dad into his new home. From day one, the staff have been amazing in helping him settle
in and keeping me informed when I wasn't allowed to visit. My dad loves living there and tells me all the time how happy he is. Over the last nine months, I have spent a lot of time there, and I can honestly say the care and support given to my dad has been first class. This care home is very well run with fantastic care staff, amazing food and plenty of activities for all. If I could give more stars, I would.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. It is our pleasure to care for your dad and are delighted that he settled in so quickly. Your kind words are greatly appreciated and I will of course pass them on to the team at Langley Park


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Review from Pat D (Daughter of Resident) published on 10 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have complied with all covid guidelines.
Always extremely pleasant and professional and available to answer any questions or concerns.
Family member always happy and well cared for.
Staff very friendly and welcoming

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. All feedback is welcomed and allows us to continually develop our already high standards. Your kind words are greatly appreciated and I will of course pass them on to all the Westview colleagues.


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Review from Carol G (Daughter of Resident) published on 7 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at the home are fantastic. My dad is cared for by a brilliant team of people. He has great food, is entertained everyday and his every whim catered for. I can’t thank all the staff enough. Brilliant service and I would recommend it to anyone. Thank you all.

Reply from Paul Millar, Marketing Manager at Langley Park Care Home

Many thanks for taking the time to review our home. All feedback is greatly appreciated. It is our pleasure to care for your dad and I will of course pass on your kind words to our Manager and the team at Langley Park.


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Review from Ann S (Cousin of Resident) published on 1 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff deserve a big cheer for keeping residents happy and well cared for and safe guarded while COVID is ongoing and going that little bit more to ensure relatives are welcomed and safe when visiting .

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Review from R C (Husband of Resident) published on 4 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very helpful and pleasant. My wife is settled and that means a lot to me and my family.

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Review from Emma I (Daughter of Resident) published on 5 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Hearing "your mum needs to go into a care home" were some of the hardest words I've had to hear. After my first Skype call, I was immediately put at ease. I could tell the staff care for the residents, they are all approachable and have helped put me at ease as I know they are meeting my mam's individual
needs. It has been difficult due to COVID, not being able to choose a suitable care home, the decision was taken from me, as I have not been able to look around, staff have used a video link to show me my mam's room as well as the rest of the Dementia Ward, explaining the reasoning behind the decoration. I ring my mam every day and I am given a weekly "home" update too. I feel everything is shared and discussed with me.

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Review from Kim D (Daughter of Resident) published on 2 March 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my mother receives here, the carers are excellent and couldn't be any more helpful. I'm kept up to date with weekly updates and contacted whenever they may have a concern with her health. There are regular activities arranged. They have been excellent throughout the pandemic
and recently reintroduced 'through the window' visits.

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Review from E J (Granddaughter of Resident) published on 19 February 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers could not be any more helpful. We are regularly kept up to date and have no concerns. My grandad has been involved with activities arranged and is happy and looking better in himself. They have been excellent throughout the pandemic and keep in touch at all times.

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Review from Elizabeth N (Wife of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Friendly, approachable and they keep us informed and ensure we are included in his care during this really difficult time when we can’t be together in the way we’d like. We feel very reassured knowing my husband is getting excellent care.

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Review from Mark S (Grandson of Resident) published on 18 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is home is an outstanding establishment, they have kept my grandma amused during these trying times. The home put so many actions in place to keep both residents and visitors safe while we weren't allowed to visit.
It’s now been 1 year since seeing my gran in person and not once have I worried
as I know she is in safe hands
The staff are outstanding and this home deserves 10/10.

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Review from Debbie R (Daughter of Resident) published on 9 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent the last three years of her life at Langley Park. She was diagnosed with Alzheimer's, and her resulting dementia had become more difficult to manage when she came to Langley Park Care Home. From the start, I was impressed with the friendly atmosphere there, it felt like entering someone's
family home. All the staff were very helpful and kind, and nothing was too much trouble. Every member of staff has had dementia training, and that made a big difference to my mother's behaviour. They know how to look after patients with dementia, and my mother responded to that. They treated her with dignity and respect as they did all residents. They were also keen to promote information about dementia, and I learnt a lot from them in understanding this very troubling disease. My mother died in the home, and they made sure that I could say my goodbyes (being Covid restrictions). It was very peaceful and calm, thank you, Langley Park, for all your love and care.

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Review from Gregory S (Son of Resident) published on 2 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident at Langley Park Care Home for several years. When she arrived she was suffering memory loss and mild dementia. Her dementia worsened over time. The carers at Langley Park gave her the best possible care throughout her stay. Not only was she well looked after physically
but members of staff were always on hand, in the lounges, the dining room and the meeting rooms chatting to the clients and making sure that they were happy and well-occupied and felt loved. The atmosphere in the home was always sunny and welcoming and as a visitor I never felt a nuisance but was always encouraged to come again and see my mother as often as I wanted. My mother loved to walk but as she aged getting her ready to go out became more and more challenging, but however busy were the staff they would always help me to get her ready for her outings. I can recommend Langley Park unreservedly.

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Review from M H (Grandson of Resident) published on 18 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visited my grandma in the gardens of the care home for the first time since lockdown. The process was very smooth and safe. The staff were very friendly and interacted well with me and other residents. They also controlled the situation well, ensuring everyone kept 2m apart, and residents were kept
warm despite sitting in the garden. Can not fault them.

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Review from J S (Son of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are always cheerful and we feel so much more at ease now that my dad is not living on his own.

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Review from Patricia I (Daughter of Resident) published on 3 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all friendly and dedicated to the people in their care. They have kept all the residents in their care safe during this pandemic. I take my hat off to all of them. Carry on doing a great job all of you.

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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.779 for Langley Park Care Home is calculated as follows: ( (164 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 208 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Sarah

Sarah Jones

Job Title: Home Manager

Joined: 2008

Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.


Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.


Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.


at

at Langley Park

Job Title: Care Team

Meet the care team at Langley Park!