Langley Park Care Home

Front Street, Langley Park, Durham DH7 9YY
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9.8 89 Reviews
  • Langley Park Care Home, Durham
Langley Park Care Home provides high quality person-centred care delivered by a compassionate team dedicated to making a positive difference in people's lives.

The residential care setting accommodates elderly people and people living with dementia and a range of specialist care needs, such as Down Syndrome and Parkinson's Disease.

The home has 46 single rooms of which five have ensuite facilities.

Residents benefit from a range of facilities, including a bar/cafe on the premises and a lovely garden to enjoy the sun when the weather allows.

Care Provided by Langley Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Multiple Sclerosis
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Sarah Jones (Home Manager)
  • Admission Criteria
    • LA and self funders
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 1997
    • Number of floors: 2

Funding & Fees Guide for Langley Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,150
    • Self-Funded Residential Dementia Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,150 – £1,150
    • RESPITE Self-Funded Residential Dementia Care from £1,200
  • fee rates are reviewed annually


  • (these prices are only a guideline, please contact Langley Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visiting has no restrictions now, visits can take place in communal areas or in private in residents bedrooms. The home ask for no visiting over meal times so they can have protected meals.


  • Parking
  • Designated parking areas to the rear of the car park but only the bays with no numbers on as the one with numbers on belong to the bungalows


Total of 89, showing 41-60
9.8

Langley Park Care Home has a Review Score of 9.8 (9.779) out of 10, based on 18 reviews in the last 2 years. Over all time Langley Park Care Home has 89 reviews.

Overall Experience

  • 79
  • 10
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

My grandad was very ill last year and had memory problems. It was so sad as his health declined. It was such a struggle for our family to get him to accept help. He became ill and eventually went to the care home after such a difficult time in hospital for weeks. He is so happy and well now and has
the most amazing life. Doing art, dancing, mini-golf, are a few of the many things he does. Things he never would have tried. He loved art as a young man so we are so happy to see him join in with activities. Knowing he is safe and really happy is great for our family. He loves it there, they help him in every way and are like a big family. We can't thank the staff enough.

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Overall Experience  Overall Experience 5.0 out of 5

This care home puts the needs of every resident first also the staff are friendly and will do what they can for everyone. All the residents are happy. I also like the fact they post updates on FaceBook.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely love everything about this home. My Granda has been a resident now for a while and the staff are totally amazing. I couldn’t wish for a better place for him to live. Well done to the manager for having such an amazing team.

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Overall Experience  Overall Experience 5.0 out of 5

In what has been a scary and extremely uncertain time Langley Park Care Home has put our minds at rest so we know that my father in law is in the right place and being well looked after. They have always been available to help and advise when needed and in what must be a difficult time for themselves
been nothing but professional and caring.

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Overall Experience  Overall Experience 5.0 out of 5

My partner's mother is currently in this amazing care home.
The staff do an amazing job to ensure residents are looked after professionally and also go out of their way to add the personal touches needed to make residents' stays as comfortable and enjoyable as possible with plenty of fun-filled entertainment.
I would recommend this care home highly to anyone.

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Overall Experience  Overall Experience 5.0 out of 5

Both my parents have been resident at the home since 2015. Sadly my mum passed away The care and support that has been given over the years is of the highest standard. The staff provide excellent care ensuring dignity and respect for my father who has dementia, they go above and beyond to meet his care
needs. I will be forever grateful for the support that has been given to my family. The management and staff deserve the recognition as they work so hard especially under the circumstances at the present time. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

My grandma went into permanent care at the home just before lockdown, this was a huge adjustment to the family, especially my granda who had been her sole carer for over 30 years.
It was a worrying time going into lockdown knowing we couldn't see her but the team set up a Facebook page and have been
constantly sharing their daily activities and photos.
It has really kept our spirit up.
The staff have been absolutely amazing in communicating with us throughout, we visited my grandma for her birthday and although we couldn't enter the home the staff brought grandma to the door and we were still able to share a special moment and watch her open her gifts. Myself and my mam have received personalised cards made by my grandma which I'll treasure forever.
Overall the staff look like they are going above and beyond during this difficult time.
We are all genuinely over the moon with the care she been receiving.
Would definitely recommend.

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Overall Experience  Overall Experience 5.0 out of 5

Langley Park Care Home is fantastic. The staff are the most dedicated and caring group of people. We were a family at breaking point when our relative was admitted due to severe memory problems, self-neglect and been a persistent ambulance caller, and after months in and out of hospital going round
in circles, we got a place for our relation in this home. They have transformed his life. They have built him up, gained his trust, and support him in ways we just couldn't manage. Their care and support are outstanding, they have changed our relations' life. He adores the staff and is now in good health and engaging with others because of the support the care home has provided. We are eternally grateful to each and every staff member and thank them from the bottom of our hearts.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care home! Can’t praise the staff enough for everything you do for my Nan. Outstanding carers! Nanna has never been happier than when she moved to this care home. Carers give my nanna exceptional care.

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Overall Experience  Overall Experience 5.0 out of 5

So glad we chose this home for my mam, all staff are amazing and it really is like a big happy family. We can’t fault the care she has received and all the lovely activities they do are fantastic.
Even through lockdown the fun has still carried on. Thank you so much to all staff.

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Overall Experience  Overall Experience 5.0 out of 5

This is a wonderful care home with a fantastic, caring team. It has a real 'family feel' and is a 'home from home' for my mam. After settling in quickly, due to the kindness, patience and encouragement of all the staff, she looks so well and continues to thrive here. She always tells me how much she
enjoys being with everyone and that she feels very comfortable and content. As a family, we are reassured that the love my mam tells us she feels for the staff is clearly reciprocated. Staff at all levels are always available to give help and guidance, nothing is too much trouble and in-fact they go above and beyond. A variety of activities are regularly planned for residents to participate in and enjoy. There is an excellent standard of cleanliness throughout the care home. We are very fortunate that my mam is a resident here and could not wish anything better for her. Thank you to everyone.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff enough. My dad went into Langley Park Care Home just as lockdown happened. This was extremely difficult for us but the staff were amazing. They have made sure we can keep in touch with my dad via phone and spend so much time with him talking about us and looking at family photos.
They also share photos and videos with us so we can see how he’s doing. There has also been a massive improvement in my dad’s physical and mental well-being. I feel so reassured that he is being so well cared for. You’re all amazing! Thank you so much!

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Overall Experience  Overall Experience 5.0 out of 5

This care home is second to none, giving residents 5-star treatment and gives families peace of mind when we have placed our loved ones into their care. COVID caused many challenges across the world this year and this home protected our loved ones and staff risked themselves on the front line. The residents
have had a fab time with all the parties and activities provided by staff and the Facebook pictures were very uplifting knowing life still goes on regardless.
Many thanks from the bottom of my heart to you all for your continued care.

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Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff at Langley Park Care Home enough for their care, kindness and hard work. They have done everything possible to keep the residents happy and safe during the pandemic and to keep families involved and informed.

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Overall Experience  Overall Experience 5.0 out of 5

Both my parents resided at the care home. Mum from November 2018 until she passed away in February 2020. Dad from January 2020 until he passed away May 2020. We cannot praise the staff enough for everything they did for mum and dad. Absolutely fantastic. They kept the family updated, really important
when you live in other parts of the country. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Cannot express enough gratitude for the staff at Langley Park Care Home. After visiting several homes this one topped them all by a mile. The care both of my parents received was exceptional through to end of life.
Residents are treated as individuals and the staff go above and beyond to interact
and make their time there enjoyable.
Will always be eternally grateful for the empathy and work that they do.

Reply from Amanda Cunningham, Operations Director at Langley Park Care Home

Thank you for your positive feedback. We are very proud of the team at Langley Park and the love/care they provide.


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Overall Experience  Overall Experience 5.0 out of 5

My friend's dad is currently in this care home and my friend is always singing their praises. They have coped with the Covid 19 situation with extreme professionalism and always put the needs of the residents and their families first. Her dad has been very happy in the home and my friend's stresses
have been taken away from her so 'thank you so much'.

Reply from Amanda Cunningham, Operations Director at Langley Park Care Home

Thank you for your feedback. The team have worked hard to adhere to the ever-changing legislation.


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Overall Experience  Overall Experience 5.0 out of 5

Although not perfect, a very inclusive home. The staff interact with the residents in a causal manner and by first names. If permitted by the resident, they will give physical affection and reassurance. They manage to include my mother in daily activities especially with the current lockdown. During
this time, they are very supportive of relatives and one of the carers enabled a FaceTime event between my mother on her birthday with my sister. They are providing photographs, in various media platforms so we can keep informed of her antics.
As a family, we are very grateful to all the staff's dedication during this trying time. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

We put our mother in care as we could no longer meet her care needs at home. It was a difficult decision for us. Nan is not easy to care for. Staff have gone beyond any reasonable expectation and their care during COVID 19 is absolutely exemplary. We are very proud and deeply appreciative of the care
provided to our elderly resident and all residents at the home. They have been kept safe, well and loved which in present circumstances and pressures on care homes, is simply well above brilliant. A model care home for our much loved elderly relatives.

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Overall Experience  Overall Experience 5.0 out of 5

I want to thank the staff for their commitment to the residents of this care home. Their professional attitude and caring ways, make it a place of peace and relaxation for all concerned. It is always a pleasure to visit, everyone welcome and no stress. The manager and team make it a special and homely
feeling, without this care home a lot of elderly people would have no future. My mother has come on a lot since being looked after at this home. Once again, thank you to all the staff for their commitment.

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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.779 for Langley Park Care Home is calculated as follows: ( (164 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 208 Ratings = 4.779

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (2)

Sarah

Sarah Jones

Job Title: Home Manager

Joined: 2008

Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.


Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.


Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.


at

at Langley Park

Job Title: Care Team

Meet the care team at Langley Park!