fee rates are reviewed annually
Visiting has no restrictions now, visits can take place in communal areas or in private in residents bedrooms. The home ask for no visiting over meal times so they can have protected meals.
Designated parking areas to the rear of the car park but only the bays with no numbers on as the one with numbers on belong to the bungalows
Langley Park Care Home has a Review Score of 9.8 (9.779) out of 10, based on 18 reviews in the last 2 years. Over all time Langley Park Care Home has 89 reviews.
Review from F L (Resident) published on 14 November 2017
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My opinion applies to all the time I have been here.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Langley Park Care Home
Thank you. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience with Langley Park Care Home has been so positive. All of our staff are committed to providing the best possible care experience for all of our residents, and it is very rewarding to have their efforts recognised. Thanks again. Have a wonderful day!
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Review from J H (Resident) published on 26 October 2017
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I also enjoy my time here because of all activities and staff and everyone are very kind. The food is lovely and the home is clean and tidy.
Reply from Ronnie Cavanagh, Digital Marketing Executive at Langley Park Care Home
Thank you for sharing your experience of living at Langley Park Care Home. We are so pleased to hear that you are enjoying life at our home and we love having you as part of our family here! It's great to hear that you are enjoying the various activities going on around our home, and we appreciate you taking the time to let us know how we are doing. Your praise and kind comments mean a lot to us. If there is anything more we can do, please let us know. Have a wonderful day!
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Review from Judith P (Daughter of Resident) published on 28 March 2017
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Review from Gillian A (Friend of Resident) published on 22 March 2017
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Review from Phillip C (Son of Resident) published on 3 February 2017
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Review from D L (Son of Resident) published on 1 February 2017
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Review from E H (Daughter of Resident) published on 16 January 2017
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Review from A H (Wife of Resident) published on 3 January 2017
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Review from George S (Son of Resident) published on 7 December 2016
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The Review Score of 9.8 (9.779) out of 10 for Langley Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 18 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.779 for Langley Park Care Home is calculated as follows: ( (164 Excellents x 5) + (42 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 208 Ratings = 4.779
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Langley Park Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 18 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Jun 2022
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2008
Meet Sarah Jones.
Sarah has been an integral part of Langley Park Care Home since December 2008, beginning her career as a carer after completing her college placements at the home. Over the years, Sarah has steadily advanced through various roles, including senior carer and deputy manager, before being appointed as care home manager in November 2020.
Her journey is a testament to her dedication, hard work, and passion for providing exceptional care. Along the way, Sarah earned her Level 5 NVQ in Health and Social Care Management, giving her the skills and expertise to effectively manage and lead the team at Langley Park. Her deep understanding of the home, having worked in several capacities, allows her to create a warm, supportive environment for both residents and staff.
Sarah’s long-standing commitment to Langley Park Care Home and her hands-on approach ensure that residents receive the very best care, with a focus on dignity, respect, and well-being.
Job Title: Care Team
Meet the care team at Langley Park!