Valdigarth

20 Granville Terrace, Wheatley Hill, Durham DH6 3JQ
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9.3 6 Reviews
  • Valdigarth, Durham
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Care Provided by Valdigarth

  • Primary Care Categories
  • Learning Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Residential Care
  • For a maximum of 10 Service Users
  • Privately Owned
  • Care Offered
  • Asperger Syndrome
  • Autism/ASD
  • Down Syndrome
  • Epilepsy
  • Hearing Impairment
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Independent Living Training
  • Own GP if required

Good to Know

  • Owner
  • Valdigarth
  • Person in charge
  • Lorraine Marshall (Manager)
  • Admission Criteria
    • Referrals accepted from NHS, Local authorities or private
    • Ages 18+
  • Room Information
    • Single Rooms (10)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2007
    • Number of floors: 2

Funding & Fees Guide for Valdigarth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Valdigarth has an open door visiting policy, it is preferable to ring before attending to ensure the resident the visitor wishes to see is at the home.


  • Parking

  • On street parking


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Valdigarth Reviews (6)

9.3

Valdigarth has a Review Score of 9.3 (9.304) out of 10, based on 6 reviews in the last 2 years. Over all time Valdigarth has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
0
2
6
0

Review from P R (Brother of Resident) published on 9 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our brother has been at Valdigarth care home for ten years. Brother is happy and very content. On visits, all staff are very welcoming and friendly, and you get a real family feeling. In summer months, the residents go on day trips or holidays, theatre or for food, etc.

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Review from E E (Friend of Resident) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We were the resident's carers until she went into a care home, but have kept in contact as they have no other family. The resident visits us once a month and she is clean, happy and well-presented, always talkative, telling me what activities she has been doing (swimming, tea, dance, gym, bingo, disco,
the list is endless). We have good communication with the staff and we know if we have any concerns we can always approach them.

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Review from Clifford F (Father of Resident) published on 4 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel that my son is settled at Valdigarth and has a good relationship with staff and residents. The relationship with the staff which I have is relaxed whilst still being professional, which enabled me to be able to easily discuss matters of my son's care.
Above all I feel that my son enjoys living
at Valdigarth and is happy there whilst the staff care for his welfare which is a great relief to myself.

Reply from Lorraine Marshall, Manager at Valdigarth

Thank you for your positive feedback, and it's nice to hear that you are happy with the care and support we provide to your son.


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Review from K B (Sister of Resident) published on 1 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found every member of staff to be kind, compassionate and fully committed to ensuring all residents lead a happy and fulfilling life. I am kept up to date with any health and well-being issues and always made to feel very welcome when I visit. Nothing we need as a family is ever dismissed
and I feel confident my sibling is happy in their home and surrounded by a second caring family.

Reply from Lorraine Marshall, Manager at Valdigarth

Thank you so much for your honest opinion, your kind words are really appreciated by myself and staff.


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Review from Valerie H (Sister of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very good, they are really caring and look after the residents. First-class service.

Reply from Lorraine Marshall, Manager at Valdigarth

Thank you so much for your positive review, it is really appreciated.


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Review from J C (Sister of Resident) published on 29 February 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ever since my sister arrived at Valdigarth, she has settled easier than anywhere else she has been. The home is very clean and staff are friendly and welcoming. The staff have time for residents and try to resolve any concerns promptly.

Reply from Lorraine Marshall, Manager at Valdigarth

Thank you for your review, we will strive to continually support your sister's needs enabling her to have a safe and fulfilled life.


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Current Review Score: 9.3 (9.304)

Overview of Review Score

The Review Score of 9.3 (9.304) out of 10 for Valdigarth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.704 for Valdigarth is calculated as follows: ( (50 Excellents x 5) + (21 Goods x 4) ) ÷ 71 Ratings = 4.704

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Valdigarth is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 10 registered maximum number of service users is 2, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Aug 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Frequently Asked Questions about Valdigarth

What types of Care is Valdigarth registered for?

Respite Care, Learning Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Valdigarth provide?

Independent Living Training & Own GP if required are other types of care provided.

How many Rooms does Valdigarth have?

There are 10 Single Rooms.

What are the Facilities & Services at Valdigarth?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Valdigarth to the centre of Durham?

6.7 mile(s) as the crow flies, distance by road may be significantly further.