Field View

Hesleden Road, Blackhall Colliery, Hartlepool TS27 4LH
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9.8 111 Reviews
  • Field View, Hartlepool
Welcome to Field View.

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Field View is located on Hesleden Road between Castle Eden and Hartlepool. Nestled behind Yohden Care Complex and surrounded by fields and grassed areas the home is a tranquil environment for residents who are looking for general or EMI dementia residential care.

There is ample car parking at the home for visitors and the closest bus stop from the home is located at the Hardwick Hotel on Middle Street which is a 0.5 mile stroll to the home which is visited by the 23, 24 Sapphire, 55 and 206 IndiGo bus.

The home is a single storey, purpose-built building, which has a secure, central courtyard containing outdoor seating and raised flower beds for green fingered residents who enjoy gardening and an accessible green house at the front of the home ideal for growing the home's own fruit and vegetables.

Inside the home, you will find a coffee shop where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player, comfortable dining room serving breakfast, lunch and dinner, pub room, activities room and hair salon where residents can come and enjoy being pampered weekly. All bedrooms are en-suite with furniture provided with communal shower rooms and spa bath amenities.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home as well as 1 to 1 time.

They have a 5-star award in Food Hygiene (July 2023) and were proud to be a winner of the MMCG Christmas Cake competition in 2019. They believe food is a huge aspect their care at Field View and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and Field View will be delighted to send you further information.

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Care Provided by Field View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tanya Hardy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Field View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,205
    • Self-Funded Residential Dementia Care from £1,236

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Field View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking is available at the front of the home.


Field View Reviews (111)

Total of 111, showing 1-20
9.8

Field View has a Review Score of 9.8 (9.828) out of 10, based on 13 reviews in the last 2 years. Over all time Field View has 111 reviews.

Overall Experience

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Review from Lavinia h (Daughter of Resident) published on 19 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been a resident in Field View since January this year and I can honestly say she could not have chosen a better home, there are so many good points. Firstly the carers, admin and domestic staff are all amazing, they are all so friendly and loving towards the residents, nothing is too much
trouble for them. They are always smiling and go out of their way to make the residents, such as my mam feel cared for and above all else happy and loved. The rooms are an adequate size and can be made homely and they are always beautifully clean.
They have lots of activity's, there is always something happening such as singers, bingo, games always something to look forward to its just great to see my mam singing along especially to Elvis and especially just being happy.

Reply from Tanya Hardy, Manager at Field View

Thank you so much for your kind review, its greatly appreciated.


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Review from Wendy P (Daughter of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was in Field View home for nearly 3 years, which she loved. I would like to thank all of the staff for their dedication to my mom's care. She was always treated with dignity and respect. The staff could not have done more to make sure she was looked after. With every aspect of her day-to-day
care. The manager was so thoughtful, and she cared a lot about the residents. I cannot thank her enough. Sadly my mam has passed away, but the care she received up until her passing was excellent. She classed Field View as her home. I had her funeral left to Field View. Anyone considering a relative to go into care, need not worry at all if they were going into field view.

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Review from Gemma L (Granddaughter of Resident) published on 1 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nana has been in Field View Home for the past three years, I cannot recommend this care home enough, having worked in the NHS for over 25 years and having experience of many care settings Field View is in my opinion one of the best. The staff are extremely caring and compassionate and treat my nana
like she was part of the family. My nana was very happy there and settled in very quickly. The card home is very well led and the manager has a hands-on approach always available to talk to and help with any concerns. The last few weeks of my nanas life was very difficult however the care and compassion shown throughout made a very difficult time that little bit easier. The staff went above and beyond to provide individual, person-centred care, from playing her favourite music to supporting us as a family. I am extremely grateful to all of the team at Field View from the cleaning staff to the cooks the care team and management the whole team made such a difference.

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Review from Jan C (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Field View are all exceptional. They have gone above and beyond all expectations. My father moved into the home in November, following a 3-week stint in another care home, which he disliked. The Home Manager and all the staff were so welcoming and accommodating to Dad`s needs. He quickly
settled, he enjoyed the daily activities and felt part of a wider family - as did we. My father took ill in hospital, following an emergency admission for high potassium, he was in hospital for 1 week. When dad was returned back to Field View, he was still unwell, the staff moved very quickly to ensure he was comfortable. Unfortunately, dad was placed end of life care. The staff showed him and us so much compassion and cared for dad in his final week of life. They offered us a shoulder to cry on and let me stay all week to be with my dad. I can`t thank the staff enough for providing my dad and my family a beautiful place to say goodbye, surrounded by so much love from all of the staff.

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Review from Y L (Daughter of Resident) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mam has been in the care home Field View I have noticed she seems to be a lot happier in herself. It makes us happy knowing that she is getting looked after every day by caring staff. Thank you.

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Review from Nichola B (Daughter of Resident) published on 13 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum a resident now for 5 months. The staff are just amazing and genuine, in their love and care for Mum. We are so pleased she feels safe and cared for. Nothing too much trouble.
Would recommend to others this home.

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Review from Raymond L (Son of Resident) published on 26 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mam has only been here for 4 weeks now. The room is warm and very clean. The staff can't do enough for you. The meals are very nice so my mam tells me.

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Review from A C (Son of Resident) published on 4 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my father went in two months ago, I have found the staff and management very attentive, helpful, pleasant and caring. I have not seen a staff member lose their temper or become aggressive at any point. All are very approachable and genuinely interested in the welfare of the residents. The food
always looks appealing and well-presented. Plenty of activities too which are always well publicised in advance. The only criticism and it would be a minor one, is sometimes his room floor looks grubby, and the system for returning or washing clothes/towels is lacking. I do appreciate that both of these things are difficult if the resident is memory-taxed taxed though. In summary, very happy.

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Review from F C (Mother-in-law of Resident) assisted by family/friend published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The property was always clean with fresh bedding and towels. The ability to lock the bedroom door is ideal for anxious residents. Friendly happy staff who from initial contact to leaving continuously go above and beyond and understand this as a first-time occurrence for both resident and family. Field
View has a feeling of a warm welcome and feeling safe. If any noise is heard and the staff are there to check all is okay. Residents are extremely well cared for and as a family, we could certainly recommend and wouldn't hesitate in using the service again if required.

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Review from Jonathan B (Son of Resident) published on 8 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I always feel my dad is being well cared for at Field View Care Home, he is always dressed well and clean. His room is always clean and tidy and I often see the laundry woman putting clean clothes in his wardrobe. All the staff I meet whilst visiting are usually pleasant and helpful, including the activities
organiser and office staff/management. My dad often comments about how he likes it here, he has Alzheimer's and mobility problems but seems to get a lot of stimulation.

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Review from D P (Son of Resident) published on 24 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are very good and caring for my Father, especially over the last few months after Mam dying.

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Review from M T (Son of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent home and cannot fault the staff, good admin and the boss is always helpful. The care dad receives is spot on. Would recommend this home to others.

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Review from Trevor G (Son of Resident) published on 27 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam has been here twice now for respite, and the home is very clean and airy; the rooms are of decent size and have decent quality fixtures and fittings. The staff are very friendly, and the quality of care is very good. We hope to use this home again in the future.

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Review from J R (Daughter of Resident) published on 18 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Field View following some time in hospital and a rehab care home. However, she was still bedbound (and remained so until her death) and as such required a lot of care and attention. some of the care required was very personal and (I'm sure) unpleasant for those providing it -
but never the less they all did their job professionally and with good humour and a caring manner.
Management too were very helpful and friendly, the entire staff are to be thanked for the lovely work they did for my Mum.

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Review from Jean B (Wife of Resident) published on 28 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having spent a very happy 18 months in the care home, due to his health deteriorating, he had a reluctance to move on - which in the home, he received exceptional care from a well-appointed staff, in a happy and friendly atmosphere, and he found it a sad day when he had to leave. As a visitor, I was
always treated very well in a friendly atmosphere. Finally, if I ever need care, I hope they have a vacancy!

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Review from E S (Resident) published on 4 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was admitted to Field View from the hospital on the 31st January 2022. I could not fault the home or the staff and I enjoyed my stay.

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Review from C N (Daughter of Resident) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother recently had six weeks' rehab care after breaking her hip on Christmas eve. From the very first day she was made very welcome and comfortable and looked after to a very high standard. All of the staff were pleasant and helpful and nothing was too much trouble, even down to giving her a hug
when she was feeling down! They really lifted her spirits. One day I video called her and the manager was styling her hair and the administration officer was sorting her phone! They gave her lots of attention and always had time for a chat, even when they were rushed off their feet.

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Review from ARTHUR D (Son of Resident) published on 17 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was admitted for convalescence following a fall and consequent hip replacement. She was discharged from North Tees into the Care of Field View and has asked me to comment on the wonderful, care and consideration she was receiving throughout the period of her stay. The manageress and all her
employees, without exception, were mentioned for their professionalism, courtesy and genuine love. She has asked me to say that whilst she would have preferred not to be admitted (she's super independent) she is incredibly appreciative of everything that everyone did for her. She never felt she had been 'too much trouble'. Both my mother and my wife and I were really impressed and incredibly thankful we 'fell' into the hands of such a super team. Thank you all!

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Review from Clare L (Daughter of Resident) published on 15 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad had a couple of weeks respite in here. The staff were fabulous, nothing was too much trouble. The manager, in particular, went out of her way to sort the care out for me. It gave me and my family huge peace of mind. Dad is treated with dignity and respect.

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Review from Karen N (Granddaughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommend Field View, very caring staff for the residents. Lots of entertainment and activities for the residents. They take care of my Nanna really well. We are so glad our mother had been here through this trying Covid period as we know she has been very well looked after. High praise to all
the staff, many thanks.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Field View is calculated as follows: ( (126 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field View is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Lewis

Job Title: Deputy Home Manager

Joined: 2020

Michelle came to Field View as Deputy Manager from our sister home at Yohden Care Complex where Michelle worked in 2018 as Senior Care Assistant and worked her way up to a Care Practitioner and took over running the lodge as unit manager.


Frequently Asked Questions about Field View

What types of Care is Field View registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Field View provide?

Day Care, Convalescent Care, Separate Specialist Dementia Care Unit & Own GP if required are other types of care provided.

How many Rooms does Field View have?

There are 36 Single Rooms.

What are the Facilities & Services at Field View?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Field View to the centre of Hartlepool?

4.9 mile(s) as the crow flies, distance by road may be significantly further.