Field View

Hesleden Road, Blackhall Colliery, Hartlepool TS27 4LH
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9.8 111 Reviews
  • Field View, Hartlepool
Welcome to Field View.

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Field View is located on Hesleden Road between Castle Eden and Hartlepool. Nestled behind Yohden Care Complex and surrounded by fields and grassed areas the home is a tranquil environment for residents who are looking for general or EMI dementia residential care.

There is ample car parking at the home for visitors and the closest bus stop from the home is located at the Hardwick Hotel on Middle Street which is a 0.5 mile stroll to the home which is visited by the 23, 24 Sapphire, 55 and 206 IndiGo bus.

The home is a single storey, purpose-built building, which has a secure, central courtyard containing outdoor seating and raised flower beds for green fingered residents who enjoy gardening and an accessible green house at the front of the home ideal for growing the home's own fruit and vegetables.

Inside the home, you will find a coffee shop where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player, comfortable dining room serving breakfast, lunch and dinner, pub room, activities room and hair salon where residents can come and enjoy being pampered weekly. All bedrooms are en-suite with furniture provided with communal shower rooms and spa bath amenities.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home as well as 1 to 1 time.

They have a 5-star award in Food Hygiene (July 2023) and were proud to be a winner of the MMCG Christmas Cake competition in 2019. They believe food is a huge aspect their care at Field View and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and Field View will be delighted to send you further information.

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Care Provided by Field View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tanya Hardy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Field View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,205
    • Self-Funded Residential Dementia Care from £1,236

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Field View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking is available at the front of the home.


Field View Reviews (111)

Total of 111, showing 21-40
9.8

Field View has a Review Score of 9.8 (9.828) out of 10, based on 13 reviews in the last 2 years. Over all time Field View has 111 reviews.

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Review from Leslie C (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field View gives me more peace of mind than I ever thought possible after making the hard decision to move my mother into full-time care. The staff treat residents like family members and go out of their way to ensure the comfort and safety of all residents. My mother has been here for several years
now and I hope she continues to thrive.

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Review from B D (Daughter of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Happy with care. Made to feel welcome. Staff are lovely. Mum seems happy.

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Review from P H (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am happy with the care that my mother receives. Staff are lovely and my mother is extremely happy.

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Review from David W (Son of Resident) published on 18 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my dad was admitted to Field View, the staff have been fantastic with him. Always very helpful when I phone to ask how dad is. Overall I am very happy with how my dad is being cared for.

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Review from M G (Niece of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt did not want to come to a care home. However, she was unable to live alone any longer. She has now settled into Field View and joins in activities. She is well cared for and looks much happier than when she was living alone.

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Review from Lynn S (Daughter of Resident) published on 15 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean and comfortable. Lovely, caring staff.

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Review from E D (Daughter of Resident) published on 2 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff in the home are very pleasant and also very helpful. They provide an excellent service and are always there if you have any problems. I have no complaints at all. Keep up the good work.

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Review from M H (Sister of Resident) published on 19 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister settled very well and liked living in Field View. The staff were kind and considerate. They really looked after her. She only moved to be close to her family 300 miles away. Thank you to all staff in Field View.

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Review from J M (Granddaughter of Resident) published on 4 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is well kept and clean with fresh decor. The communal areas are lovely and clean and tidy. The staff are very friendly and approachable and treat the residents with respect.

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Review from A M (Daughter of Resident) published on 3 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are extremely friendly and work hard, but the home is understaffed, which is a shame. The home is clean and well run. The office staff are very approachable and knowledgeable.

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Review from S M (Resident) published on 3 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very pleasant and most helpful. Room kept very clean at all times. Feel at times there should be more staff.

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Review from J M (Respite Resident) published on 12 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was at Field View care home for four weeks, on arrival I was shown to my room and there was a card and two gifts. The card said 'welcome to your new home, we want you to feel at home' and I did. Nice room. All the staff were professional and also very friendly, caring and cheerful. Everyone of the
staff looked after the residents as if it was their own mother, father etc. I would send any of my family and would trust the staff to look after them. I cannot praise all the staff highly enough. If any care homeowners want to run a rest home, go no further than Field View as an example. I would like to say a big thank you to you all.

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Review from Susan K (Daughter of Resident) published on 23 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been living at Field View for just over a month and we couldn't be happier with the care she is receiving. As a social worker myself, I was very careful in selecting Field View and both me and my sister are 100% happy with the decision we made, as is my mam! The communication is excellent
and in the period before admission, the Home Administrator was incredibly kind and helpful as we tried to navigate the added stresses of finding a safe and suitable home for my mam during COVID times.
My mam is completely happy with her lovely, light and comfortable room where she brought her own favourite chair from home - she has her own ensuite and can choose whether to join the rest of the residents for meals or eat in her room. We have been so surprised at how well she has settled in and she loves the staff and has become noticeably happier, telling me 'they are always there' and 'they're all lovely'. I can't recommend the staff and the care at Field View enough.

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Review from Peter K (Son of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Fieldview for some time and has always received a very good standard of care. During these more recent challenging months the level of care given to her has not diminished at all. Staff have continued to be attentive to her condition and needs and have continued to keep
me informed of any changes throughout the lockdown period and beyond. I find their caring professionalism reassuring.

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Review from Janice T (Daughter-in-law of Resident) published on 12 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff at Field View are brilliant. They keep us informed at all times regarding Mam who we know is very settled there and loves all the staff. Nothing is ever a problem no matter how big or small. Even through this trying time at present they have all done an excellent job and we can't thank
them enough.
Her room is always clean and tidy .
Keep up the great work and thank you.

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Review from Pauline P (Daughter of Resident) published on 7 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This was mum's 1st visit to Fieldview, but it will certainly not be her last. What an impression Fieldview has made mum, who most definitely does not like change or alteration to her routine has loved her time there and cannot praise everyone enough. She is so looking forward to seeing everyone again
on her next visit.
As mum's main carer, my anxiety level at leaving her in unfamiliar surroundings was off the scale, but I can honestly say that Fieldview has turned out to be a home from home. The warmth, care and attention provided to mum during her stay were akin to that of extended family, for which her daughter is very grateful.
Excellent service Fieldview.

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Review from John R (Son of Resident) published on 6 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Field View since the start of the first covid lockdown, having been moved from a hospital bed. Choices of care home were offered, but time was short, and the team tasked with moving patients into the community was good. They educated me about making choices, and I was pointed towards
a shortlist of the “better homes”, Field View being one of those.
Contrary to the national media’s hysteria about poor procedures in care homes, Field View placed my mother into a two week quarantine period. Since that initial period, protective procedures are clearly in place during every visit that I’ve made.
My visits are welcomed by staff - not for my benefit, but the happiness of my mother. The dedicated staff focus their efforts on the residents. I’m always met at the door with warmth, if I can’t visit there’s Skype and there’s regular contact from staff to me, by phone and email, about mother and any needs.
My summary in five words: care, dedication, love, focus and communication.

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Review from E M (Daughter of Resident) published on 30 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam is coming up to her third year at Field View. She is still very happy and well looked after. Staff are always very kind and helpful at all times.

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Review from S B (Daughter of Resident) published on 22 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Our mam has been in Field View care home since November 2018. She has been well cared for throughout this time. As mam's Alzheimers has progressed, the home has done everything they can to meet mam's needs. The staff are like family to mam and also us. Always someone to talk to if needs be.

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Review from Robert H (Friend of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean, welcoming and warm. Staff very friendly and really helpful. They were also really nice and comforting towards the patients (and understanding) which was nice to see.
A couple of the patients who seemed a bit confused were reassured by staff members who walked along with them. Nice environment.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Field View is calculated as follows: ( (126 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field View is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Lewis

Job Title: Deputy Home Manager

Joined: 2020

Michelle came to Field View as Deputy Manager from our sister home at Yohden Care Complex where Michelle worked in 2018 as Senior Care Assistant and worked her way up to a Care Practitioner and took over running the lodge as unit manager.