Field View

Hesleden Road, Blackhall Colliery, Hartlepool TS27 4LH
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9.8 111 Reviews
  • Field View, Hartlepool
Welcome to Field View.

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Field View is located on Hesleden Road between Castle Eden and Hartlepool. Nestled behind Yohden Care Complex and surrounded by fields and grassed areas the home is a tranquil environment for residents who are looking for general or EMI dementia residential care.

There is ample car parking at the home for visitors and the closest bus stop from the home is located at the Hardwick Hotel on Middle Street which is a 0.5 mile stroll to the home which is visited by the 23, 24 Sapphire, 55 and 206 IndiGo bus.

The home is a single storey, purpose-built building, which has a secure, central courtyard containing outdoor seating and raised flower beds for green fingered residents who enjoy gardening and an accessible green house at the front of the home ideal for growing the home's own fruit and vegetables.

Inside the home, you will find a coffee shop where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player, comfortable dining room serving breakfast, lunch and dinner, pub room, activities room and hair salon where residents can come and enjoy being pampered weekly. All bedrooms are en-suite with furniture provided with communal shower rooms and spa bath amenities.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home as well as 1 to 1 time.

They have a 5-star award in Food Hygiene (July 2023) and were proud to be a winner of the MMCG Christmas Cake competition in 2019. They believe food is a huge aspect their care at Field View and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and Field View will be delighted to send you further information.

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Care Provided by Field View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tanya Hardy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Field View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,205
    • Self-Funded Residential Dementia Care from £1,236

  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.
  • (these prices are only a guideline, please contact Field View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors are welcome at any time.


  • Parking

  • Ample parking is available at the front of the home.


Field View Reviews (111)

Total of 111, showing 41-60
9.8

Field View has a Review Score of 9.8 (9.828) out of 10, based on 13 reviews in the last 2 years. Over all time Field View has 111 reviews.

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Review from Annmarie H (Friend of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very clean. Staff are very polite and helpful. The food is very good. My friend says that there is a lot of food on his plate.

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Review from Valerie B (Wife of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at this home are second to none. Everyone treats the people who are in there with the greatest respect and treat everyone like they are part of the family.

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Review from Brian D (Son-in-law of Resident) published on 16 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife's mother has been here only a few weeks and so far everything is working well for her. I have no experience of any other type of aged accommodation so I can't really compare here.

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Review from I R (Wife of Resident) published on 9 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When we were first asked to come and see this care home we were very impressed with the first view of the grounds and even more impressed when we were taken around the home. The staff were very polite and helpful after my husband was accepted the care from management has been excellent as with the staff
to both of us and my husband. I thank them all very much.

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Review from Beverly H (Daughter of Resident) published on 4 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care and treatment that my mother receives. The staff maintain a positive attitude in difficult circumstances and the mood around the place is high.
My mother is encouraged to join in activities and events that are going on and I have seen first hand the benefits this brings.

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Review from Liam R (Grandson of Resident) published on 26 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and friendly and really care. A special mention to two ladies who go above and beyond. The care home is always clean and tidy. Rated value for money as good as last when self-funding it was expensive, however, good care outweighs the cost.

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Review from Anne S (Daughter of Resident) published on 13 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was unable to look after herself in her own home. Field View keeps her safe.

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Review from Jillian L (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The initial assessment by the manager prior to admission was carried out in a professional manner and demonstrated a clear understanding of mother's needs.
Since admission, the professionalism of all the staff involved in her day to day care has been unquestionable. It is apparent that all of the
residents are treated with dignity and respect at all times.
The atmosphere in the building is warm and welcoming from all members of the staff.

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Review from Christine B (Sister-in-law of Resident) published on 15 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have great admiration for the staff. Everyone is so pleasant and caring. I have never known a building to be so clean and sparkly. The atmosphere is home from home. My brother-in-law is deaf and non-vocal but he loves every one of the carers there. Not only carers but cleaners, dinner ladies and everyone
else. I am so fortunate to have him living in this beautiful care home.

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Review from G J (Daughter of Resident) published on 4 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found excellent service from everyone in the care home, mother had been in one a few years previous and we brought her out so when we had it, decided it was time she needed somewhere we looked around carefully. Field View had been recommended by several people so we felt very fortunate that Mam
could be accommodated. Thank you.

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Review from M H (Daughter of Resident) published on 22 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is cared for with respect and kindness.
She has been in Field View now for over 3 years and we have never had a problem. If I need to talk to the manager or staff about mum and any concerns I have I can approach them easily, knowing they are ever ready to help out in as many ways as possible.

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Review from Emma U (Granddaughter of Resident) published on 16 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very caring and friendly.


Lovely care home - very homely.


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Review from Joanne H (Daughter of Resident) published on 22 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love this care home, couldn't have asked for anything any better for my father and as a family who visit every day we are very at home here. The staff and management bend over backwards to make everything just right for all the residents.

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Review from Michael W (Son of Resident) published on 21 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On behalf of my family, I must take this opportunity to sincerely thank all staff for their exceptional care of my father particularly on Sunday 11 November.
Their support and service was superb - it really helped us all.
Big thanks for the last three years; a pleasure each and every time we visited,
will be a big miss!
Staff are dedicated and go that extra mile.
The ‘football shirts’ were a fine example yesterday and touched our hearts.
Big thanks again.

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Review from David H (Son of Resident) published on 16 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all staff very friendly and the care home clean and tidy. My Mam gets the right care. We as a family are highly satisfied with her care.

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Review from G G (Resident) published on 2 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have enjoyed my stay at the care home and hoping to come back in here which is next year.

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Review from M M (Son-in-law of Resident) published on 4 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very caring and safe environment with a well trained staff.

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Review from David B (Son of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is 100%. All the staff are very efficient and attentive, nothing is too much trouble for them.
The resident's needs are their main concern.
The rooms etc are always clean and tidy and the food is excellent. The menu is varied and well planned as well as being well prepared. A very varied
program of entertainment is enjoyed by the residents and visitors.
This is a very efficient and caring place with wonderful staff.

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Review from E G (Friend of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Field View is a safe, clean environment where the dedicated staff from management to cleaners play their part in making the care home a happy place to be for residents and visitors alike.

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Review from Lynne H (Daughter-in-law of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has settled in really well. Always seems happy and enjoys a laugh with the staff. Staff are friendly, caring and genuinely seem to enjoy their jobs. Always has a happy atmosphere.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Field View is calculated as follows: ( (126 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field View is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Lewis

Job Title: Deputy Home Manager

Joined: 2020

Michelle came to Field View as Deputy Manager from our sister home at Yohden Care Complex where Michelle worked in 2018 as Senior Care Assistant and worked her way up to a Care Practitioner and took over running the lodge as unit manager.