Field View

Hesleden Road, Blackhall Colliery, Hartlepool TS27 4LH
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9.8 111 Reviews
  • Field View, Hartlepool
Welcome to Field View.

Located in Blackhall Colliery, a former mining village on the North Sea coast of County Durham close to Peterlee and Horden, Field View is located on Hesleden Road between Castle Eden and Hartlepool. Nestled behind Yohden Care Complex and surrounded by fields and grassed areas the home is a tranquil environment for residents who are looking for general or EMI dementia residential care.

There is ample car parking at the home for visitors and the closest bus stop from the home is located at the Hardwick Hotel on Middle Street which is a 0.5 mile stroll to the home which is visited by the 23, 24 Sapphire, 55 and 206 IndiGo bus.

The home is a single storey, purpose-built building, which has a secure, central courtyard containing outdoor seating and raised flower beds for green fingered residents who enjoy gardening and an accessible green house at the front of the home ideal for growing the home's own fruit and vegetables.

Inside the home, you will find a coffee shop where hot drinks are available complimentary, a modern lounge with Radio, TV and DVD player, comfortable dining room serving breakfast, lunch and dinner, pub room, activities room and hair salon where residents can come and enjoy being pampered weekly. All bedrooms are en-suite with furniture provided with communal shower rooms and spa bath amenities.

They have a dedicated activities coordinator on site and residents enjoy activities in and out of the home as well as 1 to 1 time.

They have a 5-star award in Food Hygiene (July 2023) and were proud to be a winner of the MMCG Christmas Cake competition in 2019. They believe food is a huge aspect their care at Field View and residents enjoy a cooked breakfast, choice of lunch and dinner meals, supper and hospitality trolley with drinks and cakes throughout the day.

The door is always open to visitors and Field View will be delighted to send you further information.

Care Provided by Field View

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Orthopaedic
  • Speech Impairment
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Tanya Hardy (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 1

Funding & Fees Guide for Field View

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,205
    • Self-Funded Residential Dementia Care from £1,236
  • Prices are subject to an individual care needs assessment and the type of room and services chosen. Please contact us for further information.


  • (these prices are only a guideline, please contact Field View to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors are welcome at any time.


  • Parking
  • Ample parking is available at the front of the home.


Total of 111, showing 81-100
9.8

Field View has a Review Score of 9.8 (9.828) out of 10, based on 13 reviews in the last 2 years. Over all time Field View has 111 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

From what I have seen when visiting my friend I think this is a lovely home and the staff are lovely. It is always clean and bright. I cannot answer all of the questions because I am not familiar with all of them but on the whole, I would definitely recommend this home to others.

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Overall Experience  Overall Experience 5.0 out of 5

Field View is the "Jewel in the Crown" in Blackhall. All members of staff are marvelous. All give tender, loving care which is missing in most hospitals now.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the home very clean and most of the residents pleasant and friendly. The staff are extremely helpful.

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Overall Experience  Overall Experience 4.0 out of 5

Very impressed with the cleanliness of the home, the friendliness of the staff who could not have been more helpful.

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Overall Experience  Overall Experience 5.0 out of 5

Staff friendly. If you have any concerns they will sort it. Many events to keep residents happy and involved. Cannot fault the home in any way. Cafe is there so you can make a cuppa and have a chat.

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Overall Experience  Overall Experience 5.0 out of 5

Field View is a lovely homely care home, always clean and fresh. Residents are looked after very well by the pleasant and helpful staff. I know my mam is getting looked after well so I have peace of mind.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is really helpful and kind. Nothing bad to say about anyone.

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Overall Experience  Overall Experience 5.0 out of 5

A very pleasant and relaxing caring environment.

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Overall Experience  Overall Experience 5.0 out of 5

We the family are very happy with Field View. The facilities and staff are all excellent and everything is spotlessly clean. My mother was reluctant at first but has settled in well and speaks highly of the staff who ensure she is involved in the activities. I have found that my mother actually more
alert now and is eating much better than she was when left to her own devices. I feel confident that she is being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My dad has lived in Field View for 3 years and he (and I) have always been more than satisfied with the high level of care given to all aspects of his life. He is spotlessly clean as are his laundered clothes. The home is spotlessly clean too and always smells fresh and clean. He is helped to maintain
the lifestyle he has before coming to Field View i.e. going to church weekly. The staff are second to none. They are so friendly, professional and knowledgeable. Nothing is too much trouble for any of them. If dad needs anything it is there in a flash- there is no waiting for days for things to be done. The central heating system has been upgraded and today I was talking to one of the workmen who during the course of our chat said this was the best home he had been in - and I agree!

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Overall Experience  Overall Experience 5.0 out of 5

Staff brilliant, always pleasant. My friend is well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

Very pleasant bright place. Clean- always tidy. All staff really nice, nothing is too much trouble. I help to make cakes on Tuesdays we eat them at our coffee morning Wed. We play bingo, dominoes and various other things. I need help from staff as I cannot weight bear on my leg so need to be hoisted
everywhere which they do for me. Staff really good.

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Overall Experience  Overall Experience 4.0 out of 5

A very busy and active home.

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Overall Experience  Overall Experience 5.0 out of 5

Very nice home. Helpful and caring staff. Good facilities and care provision.

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Overall Experience  Overall Experience 5.0 out of 5

When I visit, the staff make you very comfy, are very helpful.

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Overall Experience  Overall Experience 4.0 out of 5

I visited Field View to do a clothes party for the residents. All staff are very friendly. The event organiser invited us in and she is very helpful with the residents needs. She makes sure all the residents are catered for, also she is very attentive to all.

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Overall Experience  Overall Experience 4.0 out of 5

Always clean, welcoming environment. Staff very friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent to look after mum. Everything catered for. Good food. Good company. Nice outlook.

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Overall Experience  Overall Experience 5.0 out of 5

I have found excellent care and friendliness, always feel welcome.

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Overall Experience  Overall Experience 4.0 out of 5

Found staff very good, very relaxing and peaceful for me. Only third visit but finding it suits me very well for my needs, making friends able to talk to other people apart from my family, staff I find I can talk to as well. Feel more at home each visit.

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Current Review Score: 9.8 (9.828)

Overview of Review Score

The Review Score of 9.8 (9.828) out of 10 for Field View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.828 for Field View is calculated as follows: ( (126 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 151 Ratings = 4.828

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Field View is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Jul 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

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Michelle Lewis

Job Title: Deputy Home Manager

Joined: 2020

Michelle came to Field View as Deputy Manager from our sister home at Yohden Care Complex where Michelle worked in 2018 as Senior Care Assistant and worked her way up to a Care Practitioner and took over running the lodge as unit manager.