Eden Cottage Care Home

37 Cobden Street, Darlington DL1 4JF
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Top 20 carehome certificate
9.9 62 Reviews
  • Eden Cottage Care Home, Darlington
Eden Cottage is a “home from home” where residents can feel at home in a friendly, secure and relaxed environment. Professionals strive to preserve and maintain the dignity, individuality and privacy of residents and remain sensitive to each person’s ever-changing needs.

All residents are treated as individuals and are encouraged to enjoy life at the Home and to maximise their intellectual, social and physical potential. Staff recognise that family and friends have an invaluable part to play in a resident’s wellbeing, and encourage visits whenever possible.

All staff are appropriately qualified to ensure that they deliver the highest standards of care. Staff undergo continuous training and development of their skills and experience to ensure that they maintain these standards at all times.

Eden Cottage is a family run business which was established in 1989. They provide 24 hour residential care, dementia care, day care and respite care for older people. The building is a single storey building with no stairs or lifts to undertake. It is set in beautifully kept picturesque gardens. There are 25 bedrooms with en-suite facilities, all furnished to a high standard to provide maximum comfort and safety. There are two bathrooms, complete with hoist facilities and a walk-in shower room.

There is a large communal lounge, which is fitted with a flat screen TV where films are shown and special events are broadcast. There is a seaside themed communal area for residents to enjoy, and also a small quiet conservatory, situated at the front of the home, overlooking the beautiful garden for those residents who wish to relax in peace. They have a large dining room where meals are served.

The home also has a landscaped decking area at the rear of the home, and a paved area with a fixed parasol and garden furniture, where residents and their visitors can enjoy endless hours of sunshine in the summer months.

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Care Provided by Eden Cottage Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Eden Cottage Care Home Ltd
  • Person in charge
  • Joanne Wedge (Manager)
  • Admission Criteria
    • Private and Local Authority Funded Referrals
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Eden Cottage Care Home

  • Our fees are very competitive and offer outstanding value for money.

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is encouraged anytime.


  • Parking

  • Car park to the front of the home.


Eden Cottage Care Home Reviews (62)

Total of 62, showing 1-20
9.9

Eden Cottage Care Home has a Review Score of 9.9 (9.926) out of 10, based on 14 reviews in the last 2 years. Over all time Eden Cottage Care Home has 62 reviews.

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Review from Anthony W (Son of Resident) published on 3 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Eden Cottage are superb. My mum stayed for a few weeks and probably protested a bit - she wanted to be at home. The caring attitude of everyone I met there reassured me that she was being looked after with great kindness. Thank you all.

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Review from G W (Daughter of Resident) published on 31 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A hidden gem. This is a really lovely home. My father was here for a few months respite while he recovered from a stint in hospital. I can honestly say the all staff here are amazing and couldn't do enough for my dad. The room was clean, comfortable and well maintained with a lovely view of the gardens.
The food looked amazing also and got great reviews from dad. A lovely experience and he didn't want to leave.

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

Thank you, it was a pleasure to have had your Dad stay with us.


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Review from Ruth S (Daughter-in-law of Resident) published on 23 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law spent a couple of months at Eden Cottage Care Home in respite care whilst a care package was put in place ready for him to return home after a short stay in hospital. He settled in well and was happy to be there during his stay. The staff were lovely, really welcoming and friendly and
they always made an effort with my father-in-law. We were impressed with the quality and variety of the meals that were provided as well. We would definitely recommend Eden Cottage. Thank you to all the staff involved with his care!

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

Thank you very much for your lovey review. We were very glad that you chose us for your father-in-law to come and stay with.


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Review from Sharon H (Daughter of Resident) published on 22 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been at Eden Cottage Care Home for the past 5 years and has been very happy there. She became ill just before Christmas and we chose to keep her at Eden Cottage instead of sending her to hospital. The care she received was far better than she would have received in hospital. One of the carers,
sat with her during the night. Sadly she passed on Christmas Eve but I wouldn't have wished for a better place to be. The home really feels like one big family, all the carers and staff are lovely.

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

Thank you for your kind words, your mam is sorely missed by everybody.


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Review from Scott G (Son of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Eden Cottage for nearly 18 months. From his arrival, my father has always been well looked after and all of his needs met. The staff are friendly and caring. They always let me know of any issues or needs that my father has and take care of them without any fuss.
The main plus
for me is that my father settled into Eden Cottage really quickly and seems very happy there. He likes the staff and enjoys the meals.
I was apprehensive about my father going into care, even though he was no longer able to live independently and it was the best option for him. However, since moving into Eden Cottage, the care that he has received and the friendliness of all of the staff has been a comfort to me.
It's a small home, so I feel that everyone receives a more personal and greater level of care than I would have normally expect.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you so much for your kind words, your father is a pleasure to look after.


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Review from O L (Grandson of Resident) published on 20 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother is a resident at Eden Cottage with advanced Dementia. They have taken exceptional care of her over the years as her Dementia has progressed and eaten away at her personality, which at times, has brought out difficult traits. They handle her with such care, attention, knowledge and dignity.
Something I know she would be personally grateful for. She thoroughly enjoys the activities and excursions the home organise for the residents and it's lovely to know she isn't just sitting in a chair staring at a wall.
On a personal note, the home helped my family navigate the most difficult loss of my mother during COVID (my grandmother's only daughter) and gave me as the now, next of kin, the confidence that she was in the best place for her, being looked after by a team which truly cares and is passionate about what they do. As I live in London and not able to visit as often as I would like, it gives me great comfort to know she is safe and happy at Eden Cottage Care Home.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you so much for your kind words, your grandmother is a pleasure to look after and she keeps us on our toes.


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Review from Fiona N (Relative of Resident) published on 7 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son-in-law spent approx 6 weeks in Eden Cottage. The staff were warm and friendly. My relative's care was of the best. He was very happy and contented during his stay despite having to have hospital stays just overnight due to catheter problems. We could visit whenever we wanted to. Would like to
stay there myself when it's needed.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your kind words. He was a pleasure to look after.


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Review from Barry K (Son of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent! My dad was a resident at Eden Cottage for several years, from his very first visit to his last days he was made to feel like part of the 'family'. The staff at Eden Cottage are the best you will find anywhere, they always went above and beyond to make sure that my dad received the best care
available and was always treated with dignity and respect. This also included looking after my wife and I by making us feel welcome at every visit and also by dialling the phone number so that my dad could stay in touch with us when we were unable to visit and also when he wanted to order his extra bits of shopping.


There really are 'No Words', Eden Cottage is the Home away from Home a place where you know your loved one will be taken care of and treated with the utmost respect and dignity, at the highest level of excellence (Residents always come first). If you need a Care Home, there is nowhere else but Eden Cottage. Thank you all - you truly are Angels.


Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you so much for your lovely feedback. Your Dad was an absolute pleasure and is very sorely missed by all.


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Review from Steven G (Son of Resident) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our father was a resident at Eden Cottage for almost 3 years. He suffered from dementia but settled quickly when he moved into the home. This was entirely due to the caring and compassionate nature of all the staff. We were kept updated and involved in all aspects of Dad's care attending appropriate
reviews whenever required. There is a low turnover of staff so the continuity of care is excellent. Regular social events are organised that take place within the home with family and friends welcome to attend.
Eden Cottage is a fabulous care home and a credit to the owners, managers and all the staff. I have no hesitation in highly recommending this home.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your lovely review. Your dad was so well thought of by everyone here and is very much missed.


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Review from Sean B (Son of Resident) published on 18 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant care home with a homely feel, made to feel welcome from the first visit. Amazing care team making such a difference to all the residents. Taking time to get to know the family of residents and always there to support and guide. We were originally recommended this care home by a friend and
would now highly recommend it to anyone needing a care home setting.

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

Thank you for your kind words, Sean. We loved caring for your Dad and he is very much missed by us all.


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Review from Julie W (Daughter of Resident) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was at Eden Cottage for nine months and we couldn’t fault the care he received there. We initially went for a visit, which was unannounced, and we were welcomed straight away. Dad settled in quickly and the staff would go above and beyond to make sure his needs were met. They also supported the
whole family, making sure we were ok and they knew us by name and we were welcomed wherever we visited. We felt Dad was treated as an individual and always treated with dignity and respect. We will always remember Eden Cottage with a smile because they allowed us to have quality time again with Dad and not be his carer when we visited. Thank you all, you are all amazing.

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

Thank you so much for your lovely feedback. Your Dad was an absolute pleasure and is very sorely missed by all.


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Review from Ronald T (Husband of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very happy with the care provided to my wife. All the staff were lovely and made me feel very welcome. I enjoyed some nice evening meals with my wife.

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Review from Marjorie T (Respite Resident) assisted by family/friend published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was apprehensive about having to go into a care home but as soon as I arrived I felt at ease. This home has a family, homely feel and I can honestly say the staff and management are amazing. I couldn't have asked for better care.

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Review from Harry M (Resident) published on 30 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since I came into this care home several weeks ago, I feel as if a burden has been lifted from my shoulders. I am well-housed, well fed and cared for by a very professional and caring staff. If I ever need anything, it is provided immediately. Happy days are here again.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your kind words. We are pleased you are happy with the service we provide.


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Review from Veronica T (Daughter of Resident) published on 28 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely home for patients, clean and tidy. A home-from-home feel. All staff are lovely, friendly and make visitors and patients feel safe. 10/10.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your kind words, we are glad you are happy with the service we provide.


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Review from A T (Daughter of Resident) published on 3 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mam was in the care home and I was really happy with the care she received while she was there. A friendly and lovely atmosphere.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your kind words, we are glad you are happy with the service we provide.


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Review from A O (Granddaughter of Resident) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care home with friendly and caring staff. Keeping my grandma looked after.

Reply from Lucy Horton-Thomas, Company Director at Eden Cottage Care Home

We are happy you are pleased with the service that we are providing to your Grandma.


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Review from Carol H (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has now been at Eden Cottage for over three years and I cannot fault the care she is receiving. It is small enough to feel really homely and Mum is treated as a member of the family rather than as a resident. The staff are just amazing and endlessly patient and compassionate, even though Mum (who
suffers from dementia) can be quite a challenge. I have absolute trust in them to have her best interests at heart. It is so reassuring to know that she is in such good hands, especially as I live at the other end of the country and cannot visit as often as I would like. Her room is always spotlessly clean, she seems to enjoy her meals and has made friends with some of the residents. I always receive a warm welcome when I visit and carers are happy to talk when I phone to see how Mum is. It is all more than I could have hoped for and I am so grateful to everyone who works there.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you Carol for your lovely words. We are happy to be able to support your mum.


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Review from Tracey W (Daughter of Resident) published on 21 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has been living at Eden Cottage now for nearly 3 years and suffers from Dementia. This small family-run care home is absolutely excellent. The staff are so caring and treat her with respect. She is happy there and I know she is safe and has been well throughout her stay. There is a garden at
the back too. If you are lucky enough to be offered a place here for your loved one I would not hesitate to take a place. The staff and Management are amazing and I don't have to worry about my mam as I know they are caring for her and I have ultimate trust in them all. I feel so lucky my mam is being looked after there. Nothing is too much trouble for them.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you Tracey for your wonderful comments. We are so pleased that you chose us to look after your lovely Mam.


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Review from Stanley N (Husband of Resident) published on 28 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good.
My wife loves living here.
It means a lot to me knowing my wife is very happy here.

Reply from Dean Horton-Thomas, Director at Eden Cottage Care Home

Thank you for your lovely comments, we are glad you are happy with everything.


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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Eden Cottage Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Eden Cottage Care Home is calculated as follows: ( (151 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eden Cottage Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (6)

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Frequently Asked Questions about Eden Cottage Care Home

What types of Care is Eden Cottage Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Eden Cottage Care Home provide?

Palliative Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Eden Cottage Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at Eden Cottage Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Eden Cottage Care Home to the centre of Darlington?

0.9 mile(s) as the crow flies, distance by road may be significantly further.