Eden Cottage Care Home

37 Cobden Street, Darlington DL1 4JF
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Top 20 carehome certificate
9.9 62 Reviews
  • Eden Cottage Care Home, Darlington
Eden Cottage is a “home from home” where residents can feel at home in a friendly, secure and relaxed environment. Professionals strive to preserve and maintain the dignity, individuality and privacy of residents and remain sensitive to each person’s ever-changing needs.

All residents are treated as individuals and are encouraged to enjoy life at the Home and to maximise their intellectual, social and physical potential. Staff recognise that family and friends have an invaluable part to play in a resident’s wellbeing, and encourage visits whenever possible.

All staff are appropriately qualified to ensure that they deliver the highest standards of care. Staff undergo continuous training and development of their skills and experience to ensure that they maintain these standards at all times.

Eden Cottage is a family run business which was established in 1989. They provide 24 hour residential care, dementia care, day care and respite care for older people. The building is a single storey building with no stairs or lifts to undertake. It is set in beautifully kept picturesque gardens. There are 25 bedrooms with en-suite facilities, all furnished to a high standard to provide maximum comfort and safety. There are two bathrooms, complete with hoist facilities and a walk-in shower room.

There is a large communal lounge, which is fitted with a flat screen TV where films are shown and special events are broadcast. There is a seaside themed communal area for residents to enjoy, and also a small quiet conservatory, situated at the front of the home, overlooking the beautiful garden for those residents who wish to relax in peace. They have a large dining room where meals are served.

The home also has a landscaped decking area at the rear of the home, and a paved area with a fixed parasol and garden furniture, where residents and their visitors can enjoy endless hours of sunshine in the summer months.

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Care Provided by Eden Cottage Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 25 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Eden Cottage Care Home Ltd
  • Person in charge
  • Joanne Wedge (Manager)
  • Admission Criteria
    • Private and Local Authority Funded Referrals
    • Ages 65+
  • Room Information
    • Single Rooms (25)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Eden Cottage Care Home

  • Our fees are very competitive and offer outstanding value for money.

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is encouraged anytime.


  • Parking

  • Car park to the front of the home.


Eden Cottage Care Home Reviews (62)

Total of 62, showing 61-62
9.9

Eden Cottage Care Home has a Review Score of 9.9 (9.926) out of 10, based on 14 reviews in the last 2 years. Over all time Eden Cottage Care Home has 62 reviews.

Overall Experience

  • 56
  • 6
  • 0
  • 0
  • 0

Date Published

62
7
9
14
48

Review from Yvonne C (Granddaughter of Resident) published on 19 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother resided in Eden Cottage for a year and we were delighted with her care.
Before moving to Eden Cottage she had become withdrawn and reclusive, after the move, she thrived and become socially active again, engaging with fellow residents and joining in with the homes activity programme.
We
are so appreciative to all of the staff and are very pleased that we have found this page so that we can recommend the home to others.

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Review from Margaret T (Friend of Resident) published on 30 November 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A very homely and caring environment with the most wonderful staff who can be relied on to give attention and support to both residents and their friends and families.
I would have no hesitation in recommending their services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

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Current Review Score: 9.9 (9.926)

Overview of Review Score

The Review Score of 9.9 (9.926) out of 10 for Eden Cottage Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Eden Cottage Care Home is calculated as follows: ( (151 Excellents x 5) + (10 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 162 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Eden Cottage Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 14 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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