Barchester Meadow Park Care Home

Choppington Road, Bedlington NE22 6LA
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9.5 56 Reviews
  • Barchester Meadow Park Care Home, Bedlington
Ideally located in Bedlington, convenient to Newcastle and Morpeth, Meadow Park provides first-class 24-hour residential care alongside expert care for people with dementia in their Memory Lane Community.

Meadow Park is proudly accredited as part of Barchester’s 10-60-06 Dementia Care programme. This reflects the quality of dementia care and improved quality of life experienced by the residents at Meadow Park.

The highly-qualified and attentive staff focus on the individual needs of each resident, creating tailored care plans for each person. This dedication can be seen across the board, in cooking, hospitality and organised activities for their residents.

Professionals believe they are ideally suited to meet individual needs now and in the future and welcome visitors to the home.

Care Provided by Barchester Meadow Park Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Huntington's Disease
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Julie Bond (Senior General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (61)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Meadow Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,238
  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.


  • (these prices are only a guideline, please contact Barchester Meadow Park Care Home to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Barchester Meadow Park Care Home Reviews (56)

Total of 56, showing 41-56
9.5

Barchester Meadow Park Care Home has a Review Score of 9.5 (9.528) out of 10, based on 10 reviews in the last 2 years. Over all time Barchester Meadow Park Care Home has 56 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

From the first day Mum came to Meadow Park, we knew this was the right place for her. All the staff were friendly, reassuring Mum would be fine and well looked after.
We have seen changes over the time spent within Meadow Park with Mum and more recently a high changeover in staff which in our opinion
has only enhanced the care Mum receives.
There is a new enthusiasm, happiness in their work, nothing is any trouble and it is a refreshing change.
Thank you, Meadow Park, on behalf of Mum and family.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you for your review. We appreciate the recognition of recent changes within our staffing and skills mix and the benefits it has had on your Mum and other residents.


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Overall Experience  Overall Experience 4.0 out of 5

Wonderful, caring staff who do their best for each resident.
Usually overworked and short on staff, resulting in less time to devote to each resident.
Communication could be better but we are more than happy with the care given to our mother.

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Overall Experience  Overall Experience 4.0 out of 5

Excellent care, staff are very helpful and friendly.
Rooms are kept very clean. Made to feel very welcome.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you for your feedback. We will continue at Meadow Park to maintain the best quality care and support .


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Overall Experience  Overall Experience 4.0 out of 5

Very good care home.
Staff very friendly.
Good facilities.
Very clean and very safe.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you very much for your review. We will continue to maintain the best quality of care and support


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Overall Experience  Overall Experience 5.0 out of 5

As a family, we are extremely pleased with how mam is being cared for and her needs are being met.
We are confident that mam is in the best care facility.
When we visit we feel very welcome and staff all greet us with a smile and we have built up a special rapport.
We feel the lovely staff at Meadow
Park play the key role in mam's care and cannot thank them enough for their care and love.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you so much for your review. We continue to maintain the highest standard of care and support to your Mam and delighted that our Staff build important relationships with families, who are as equally important. Thank you


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Overall Experience  Overall Experience 5.0 out of 5

Everyone is extremely friendly to my father in law, looking after all of his needs.
The food is very good.
Visiting is easy.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you so much for your review. WE continue to maintain high standards of care and support to your father-in -law and we acknowledge how important family members are , when visiting our Home


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Overall Experience  Overall Experience 4.0 out of 5

My experience of the home is that the residents are treated with dignity and respect. My brother has been here only a short time and the staff have gone beyond their duties to settle him into his new home. He is encouraged to join in with the activities and all the staff make time for him. It is a load
off the family's minds to know he is safe and looked after.
I would not hesitate to recommend Meadow Park.

Reply from Suzanne Hudson, GM at Barchester Meadow Park Care Home

Thank you for your review of Meadow Park. We will continue to maintain the highest standards of support and care.


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Overall Experience  Overall Experience 4.0 out of 5

The care home overall is very good. I have an issue with my mother-in-law's belongings going missing never to be seen again. Her overall care is very good and the staff treat her well I am concerned with the lack of stimulation I.e activities but I appreciate the difficulty as residents all have different
levels of needs. Overall I would recommend this care home.

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Overall Experience  Overall Experience 5.0 out of 5

For more than five years my mam has resided in Meadow Park, initially for immobility, but more recently with a marked deterioration in mental capacity. Over these years the staff and home have consistently demonstrated a high level of commitment to my mam's unique personal needs. They make time to talk
with her and her visitors, they make big efforts to make my mam enjoy what she can out of every day, such as putting music on and singing with her. I feel my mam has always had and continues to have the same level of respect that I get. I think this must be intentional, by the way the staff are recruited and trained.


Thank you Meadow Park.


Reply from Suzanne Hudson, General Manager at Barchester Meadow Park Care Home

We thank you for your review. The General Manager and all the Staff at Meadow Park will continue to ensure your Mam and all our Residents receive the best quality of care and high level of commitment.


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Overall Experience  Overall Experience 5.0 out of 5

My experience of the home is that it has a friendly and caring atmosphere and that all residents are treated with dignity and respect. Individual needs are met and staff do their utmost to ensure residents are happy and settled. There are varied activities and residents are encouraged to participate.
There is a good choice of meals and kitchen staff always accommodate any individual requests from residents. Laundry and cleaning services are of a high standard. I visit the home daily and have seen staff and management deal with varied situations and they always do so with compassion and professionalism. Definitely a home I would recommend.

Reply from Suzanne Hudson, General Manager at Barchester Meadow Park Care Home

Thank you very much for your review. The General Manager and all the staff at Meadow Park appreciate your recognition of the services we deliver to all our Residents.


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Overall Experience  Overall Experience 5.0 out of 5

My husband was for many months cared for with great dignity and affection which was a great comfort for our family to know he was in safe hands.

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Overall Experience  Overall Experience 3.0 out of 5

On the whole, my opinion of the home is good but there are 2 things that bug me. The laundry - it smells of urine (not sure if soiled and unsoiled washed together) and the ironing terrible. I have started to take laundry away but that's not what I wanted.
Activities - my mum is on memory lane but still
active and feel there are not enough things going on to keep her busy. She likes to walk (I do come and take her out a few times a week but on nice days, it would be nice for her to still go outside. They could maybe allocate little jobs for her, anything to keep her busy.

Reply from Suzanne Hudson, General Manager at Barchester Meadow Park Care Home

Thank you for your review on carehome.co.uk. In response to the two issues raised, we have made improvements with our laundry system, whereby laundered clothes are to be hung on clothes rails after being laundered before being placed in residents' rooms, this will minimise creases in the clothing. All clothing are sorted into separate containers before being laundered, this will minimise 'odours'.


Our activities schedule was recently reviewed to meet the individual needs and preferences of our residents, introducing a weekly activities planner and also improved key-worker system. The impact on these improvements have been positive. We are also working with all the staff team to ensure that we share 'whats going on' in the home with regards to activities, so all relatives will be able to see how the residents at Meadow Park participate in this.


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Overall Experience  Overall Experience 5.0 out of 5

I needed a short stay after a fall and my niece arranged it. My first time in a care home and I was nervous but staff did everything that could do to help me relax and feel comfortable. I had lovely showers and felt better than I have in a long time after them. The staff were busy all the time.

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Overall Experience  Overall Experience 5.0 out of 5

My aunt aged 96 needed care after a fall. It's the first time she's needed help and she enjoyed her stay giving us the confidence to use the home again if it's needed as she said she would happily return.

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Overall Experience  Overall Experience 5.0 out of 5

On visiting Meadow Park, I found the staff very friendly and helpful.
My aunt has a lovely, well cared for room. The lounge is spacious for the residents and I'm always offered a cup of tea and my uncle has stayed for lunch a few times. I have also noticed they are given choices for meals which I
think personally, is a good thing for the resident.

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Overall Experience  Overall Experience 5.0 out of 5

I can not speak more highly about the care afforded me during my stay at Meadow Park. Each and every member of staff are friendly and courteous. Anyone who may be looking for a care home for their family member, whether it is residential or respite, this is certainly a place I would recommend. Next
best place to home.

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Current Review Score: 9.5 (9.528)

Overview of Review Score

The Review Score of 9.5 (9.528) out of 10 for Barchester Meadow Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.890 for Barchester Meadow Park Care Home is calculated as follows: ( (108 Excellents x 5) + (9 Goods x 4) + (1 Very Poors x 1) ) ÷ 118 Ratings = 4.89

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.638 Points relating to the number of positive Reviews for Barchester Meadow Park Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2. 9 Positive Reviews ÷ 12.2 = 0.738

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2017

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (11)

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Meet the Team (5)

Julie

Julie Bond

Job Title: General Manager

Hi, my name is Julie, and I am the Senior General Manager here at Meadow Park.


I am proud to say that I have been part of the care sector for almost thirty years. I began my journey in care as a care assistant at the tender age of eighteen years. I have worked both day and night shifts, weekends, and bank holidays and enjoyed all aspects of delivering high-quality care. I progressed from care assistant to senior care assistant and then from a unit manager to a home manager.


Twenty years as a home manager enabled me to gain a plethora of knowledge and experience in the care sector. I have achieved many qualifications and continue to learn daily.


I remain humble as a manager of a care service and I am privileged to be entrusted with the care of those we support at Meadow Park. I strive to enable and empower every resident living at the home.


Jemma

Jemma Stewart

Job Title: Deputy Home Manager

Hi, my name is Jemma Stewart and I am delighted to be the Deputy General Manager in Meadow Park.


My background is twenty years of working within the care home sector both residential and nursing environments. My proudest moment so far is achieving the Care Home Assistant Practitioner qualification within the Nursing Home environment allowing me to progress to become a Deputy Manager within a Residential Dementia environment. I have a Level 5 HND in Health and Social Care with a Distinction.


Amanda

Amanda Bell

Job Title: Head Chef

Hi, my name is Amanda Bell known as Mandy, I am the Head Chef here at Meadow Park. I am passionate about providing wholesome nutritious food for our residents and bringing a wealth of experience to the home. I have worked in the hospitality sector for over twenty-five years.


I am originally from Guernsey and came to Northumberland 35 years ago for a week and never left. I am married with two children and have recently become a ‘nana’. I look forward to welcoming you to our home and enjoying our dining experience.


Susan

Susan Milner

Job Title: Head of Housekeeping

Hi, My name is Susan and I am the Head of Housekeeping here at Meadow Park. I have worked for Barchester for over 17 years and have worked in various roles throughout the homes in the region from care, hospitality, and laundry before becoming Head of Housekeeping at Meadow Park in 2019. I enjoy my job and strive to work to the best of my ability on a daily basis, keeping our home environment clean and homely for us all to enjoy alongside the team.


I am kept very busy at work and at home and in my spare time I enjoy taking care of my granddaughter. I look forward to meeting you when you visit our home.


Tony

Tony Brian

Job Title: Maintenance Manager

Hi, my name is Tony and I am the Maintenance Manager here at Meadow Park. I have worked at Meadow Park since 2013, but have been doing building maintenance for 15 years before this. My job in the care home is to ensure that residents, staff and the public are in a safe environment.


Outside of work I enjoy cycling, running, playing and watching football.