Wansbeck Care Home

Church Avenue, West Sleekburn, Choppington NE62 5XE
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9.7 81 Reviews
  • Wansbeck Care Home, Choppington
Located in Choppington, near Morpeth and Bedlington, Wansbeck Care Home offers a peaceful environment surrounded by nature, with access to parks, woodlands, and sea views.

The home provides personalised care services, including daily assistance, dementia and respite care. It also supports individuals with mental health conditions and learning disabilities, ensuring a safe and caring atmosphere. There is also a Men Only unit on site.

Wansbeck fosters an engaging community with a busy activities programme and strong local ties. Residents enjoy social events, outings, and opportunities for connection. They’re encouraged to personalise their rooms, making their space feel like home.

With beautiful gardens and a vibrant calendar of activities, Wansbeck Care Home ensures residents lead fulfilling, happy lives in a supportive setting.

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Care Provided by Wansbeck Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Chester (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Wansbeck Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,210
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,210
    • RESPITE Self-Funded Residential Dementia Care from £1,250

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact Wansbeck Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors Always Welcome


  • Parking

  • Ample on site parking.


Wansbeck Care Home Reviews (81)

Total of 81, showing 41-60
9.7

Wansbeck Care Home has a Review Score of 9.7 (9.667) out of 10, based on 12 reviews in the last 2 years. Over all time Wansbeck Care Home has 81 reviews.

Overall Experience

  • 61
  • 16
  • 1
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  • 2

Date Published

81
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4
12
69

Review from Christine B (Daughter of Resident) published on 20 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Another amazing Christmas gourmet night at the home. Food fantastic, service second to none.
Visited mam prior to the meal. Very happy with her surroundings noticed her legs had deteriorated and informed the manager as always went up to check and will keep an eye on her.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Wansbeck Care Home

Thank you, Christine, for sharing your recent experience of Wansbeck Care Home. We are really pleased to hear you enjoyed the Christmas gourmet night at our home! We are grateful for your feedback and are happy to hear our staff and management have been so supportive to you. Thank you once again. Have a wonderful day.


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Review from I C (Son of Resident) published on 22 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I come to visit my mother the staff are always pleasant and if I ask them they tell me how my mother has been and what she has been doing.
My mother is always dressed and clean.

Reply from Ronnie Cavanagh, Digital Marketing Executive at Wansbeck Care Home

Thank you for your comments. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that your experience was so positive. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.


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Review from Joanne M (Daughter of Resident) published on 2 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was pleased to see mam in the lounge interacting with others. She'd been to the hairdressers and had her hair done, she was in good spirits and full of chat. The carers do a fabulous job at Wansbeck and are all dedicated to their job. They always go above and beyond in all they do. Mam is always clean
and tidy when I visit.

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Review from Richard K (Son of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Thoughtful, reassuring and caring staff who have always got a smile on their faces 24/7.

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Review from Ellen M (Sister of Resident) published on 28 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all extremely friendly and helpful. They are very caring and attentive to my sister's needs looking after her sensitively and appropriately. The care home is always very clean and welcoming. The new sitting area outside (enclosed for safety) is a lovely addition and the ladies all had
their sun hats on when I came to visit today.

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Review from Margaret C (Daughter of Resident) published on 13 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has only been at Wansbeck Care Home for a short while. He has settled really well and on visiting him I am so happy that he is being cared for so well and I find the staff extremely caring and very friendly. They keep me informed as to his welfare.

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Review from Janette V (Daughter of Resident) published on 26 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Continue to rejoice that my mother resides here. She has the best care we could ever wish for and she is extremely happy here.

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Review from Susan W (Daughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service - very caring. My mother loves living here.

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Review from Judith F (Niece of Resident) published on 19 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After 9 and a half years living at Wansbeck Care Home, I continue to see the dedicated care given to my aunt from all the staff who always meet and embrace her personal needs. Despite her frailty and progressive dementia, they still ensure she is able to enjoy life be it from the happy approach of the
carers, the food and treats. She enjoys or simply being involved in daily activities where appropriate. On my weekly visit, she always appears happy and content.

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Review from L S (Daughter of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care is given to all residents. the staff keeps me well informed concerning my mother's well-being.
This is a very happy care home.

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Review from Frank R (Friend of Resident) published on 26 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visited my friend in Wansbeck Care Home.
Staff were friendly and helpful. The manager likewise.
Super service.

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Review from Peter B (Son of Resident) published on 31 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home. Great staff, very helpful and care is taken at all times.

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Review from Stella T (Friend of Resident) published on 28 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After initially visiting this home my husband and I were warmly greeted and shown around the home.
We were looking to find a home for a 95-year-old lady who we looked after.
After visiting other homes in the area we were very fortunate to be told a room had become available.
The staff and management
have all made this lady feel welcome and cared about.
After some distressing times this lady, after a week, says she is, in her words, excited about her new home.
This is all down to the staff from the cleaning staff right through to management.

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Review from V C (Daughter of Resident) published on 20 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I had mixed feelings about my mother's care when she came out of hospital I didn't feel she was well enough to go straight back to her own home. The best thing we did was placing her in Wansbeck Care Home, the staff are brilliant, very friendly, nothing is too much bother. Mam has come along great,
up walking about a massive improvement in her happiness.

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Review from D F (Daughter of Resident) published on 8 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for a week now after a long stay in hospital. We were dreading it but the staff have been fantastic, both with my mum but also with us, her family. They have been supportive and caring, whilst also being professional. They are always there with advice and have made what could
have been a very traumatic time, so much better and it is a relief to know mum is in such a lovely, safe place.

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Review from M D (Wife of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff very cheerful and pleasant. Treat my husband very well, always helpful and caring.

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Review from Daniel C (Grandson of Resident) published on 27 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall very good care home. Friendly staff. Always clean.

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Review from Joanne D (Daughter of Resident) published on 20 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like to come down and see my dad he's always happy.

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Review from Ann H (Daughter of Resident) published on 16 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I found Wansbeck, they took me in, comforted me, reassured me they would care for Dad. They have done exactly that. All of the staff are professional, treat my Dad with dignity, respect and humour. There is always a smile and laughter to share. The staff don't just do a job, they make a happy home
for the residents. They "get" my Dad. They know him and care about him

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Review from Angela M (Wife of Resident) published on 3 January 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has received superb care in this home since his admission in September 2016. The staff deliver a very high standard of personalised care are very observant in noting any changes in my husband's condition. Communication has been excellent and both myself and my husband are very happy with
his surroundings and care. He is kept warm, comfortable and entertained, in a safe environment in which he clearly feels secure and valued.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Wansbeck Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Wansbeck Care Home is calculated as follows: ( (115 Excellents x 5) + (15 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 144 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wansbeck Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (5)

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Meet the Team (2)

Bev

Bev Chester

Job Title: Care Home Manager

Joined: 2020

Bev - Care Home Manager at Wansbeck Care Home


With over 35 years of experience in the care sector, Bev has been leading the team at Wansbeck Care Home as the home manager for the past 3 years. Her extensive background spans working with individuals with learning disabilities, autism, and challenging behaviours, but her true passion is in dementia care, to which she has devoted more than 20 years. Bev is passionate about caring for the elderly and loves hearing their unique stories and experiences. She also places great importance on building relationships with their families, ensuring each resident is understood and cared for in a personalised way.


In her personal life, Bev enjoys time with her husband Ian, their 5 grown-up children, and 11 grandchildren—with a new baby grandson on the way. She is also a dog lover and enjoys spending time with her dog Lulu. When she’s not at work, you’ll often find her knitting thoughtful gifts for family members of her team.


At Wansbeck, Bev and her team are dedicated to creating a home-like environment where residents feel safe, supported, and valued. The care team is known for their compassion and willingness to go the extra mile for every resident. For Bev, Wansbeck is more than just a workplace—it’s a community and a family, and she is proud to lead such a dedicated and caring team.


Bev is always approachable, with an open-door policy, ensuring both residents and their families feel welcome and supported throughout their time at Wansbeck Care Home.


Care

Care Team

Job Title: The Care Team

Meet the amazing care team at Wansbeck Care Home.