Wansbeck Care Home

Church Avenue, West Sleekburn, Choppington NE62 5XE
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9.7 81 Reviews
  • Wansbeck Care Home, Choppington
Located in Choppington, near Morpeth and Bedlington, Wansbeck Care Home offers a peaceful environment surrounded by nature, with access to parks, woodlands, and sea views.

The home provides personalised care services, including daily assistance, dementia and respite care. It also supports individuals with mental health conditions and learning disabilities, ensuring a safe and caring atmosphere. There is also a Men Only unit on site.

Wansbeck fosters an engaging community with a busy activities programme and strong local ties. Residents enjoy social events, outings, and opportunities for connection. They’re encouraged to personalise their rooms, making their space feel like home.

With beautiful gardens and a vibrant calendar of activities, Wansbeck Care Home ensures residents lead fulfilling, happy lives in a supportive setting.

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Care Provided by Wansbeck Care Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Beverley Chester (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (20)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Wansbeck Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,210
    • Self-Funded Residential Dementia Care from £1,250
    • RESPITE Self-Funded Residential Care from £1,210
    • RESPITE Self-Funded Residential Dementia Care from £1,250

  • Fees are Fully Inclusive however Podiatry ,Hairdressing & Accompanied GP/Hospital appointments are chargeable extras.
  • (these prices are only a guideline, please contact Wansbeck Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors Always Welcome


  • Parking

  • Ample on site parking.


Wansbeck Care Home Reviews (81)

Total of 81, showing 61-80
9.7

Wansbeck Care Home has a Review Score of 9.7 (9.667) out of 10, based on 12 reviews in the last 2 years. Over all time Wansbeck Care Home has 81 reviews.

Overall Experience

  • 61
  • 16
  • 1
  • 1
  • 2

Date Published

81
2
4
12
69

Review from M C (Daughter of Resident) published on 21 December 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy with the care given to my mam who has dementia, my father is now in the same home and is receiving the same wonderful care and respect.

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Review from Kathleen D (Resident) published on 27 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Yes I am happy here, I have never has a bad time yet, the girls are great. The carer who looks after me is great, the matron is very nice we have great times, we love sitting in the garden for our dinner.

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Review from Alan S (Resident) published on 4 May 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here the food is good and the staff are all lovely and friendly and very respectful. My bedroom is always cleaned and bedding always cleaned and changed often. I'm 100% happy with everything and have go no problems.

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Review from Gordon B (Son-in-law of Resident) published on 21 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father-in-law did not spend long in Wansbeck before he passed away suddenly. However, in this short time I could see we had picked the best place for him. The staff were always pleasant and caring towards him, even during his agitated periods. They did all they could to comfort him, treating him
with great care, kindness and dignity, which was also extended to us. My father-in-law really appreciated all the staff and what they did for him, he said they were all lovely to him we knew when we left after visits, that he was receiving the best possible care, this reassured us a great deal which was a great comfort to us. Thank you ever so much.

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Review from J-A C (Niece of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle stayed at the home for just over 9 years. He always spoke highly of the home and staff. The staff loved looking after my uncle and took care of him very well to a very high standard.
Upon my uncles passing all staff were very helpful and caring and spoke highly of my uncle. I am very happy
with the service.

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Review from Megan (Granddaughter of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so happy my grandma is well cared for by the great care staff at Wansbeck. The deputy manager is very supportive and always helpful.

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Review from Ian M (Son-in-law of Resident) published on 11 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is happy here, I wouldn't want her in any other home. The staff are very caring, helpful, friendly and understanding.

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Review from George T (Resident) published on 27 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Have been happy living here for the past 8 years. For me its a happy place to live and I have everything I need. I find all the people are warm and friendly and I am treated good. I love being here.

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Review from Ryan S (Son of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic care home, all the staff are excellent and very caring and give the best possible dignity. Had looked around several care homes before choosing this one and cant praise them enough, have never had any cause for concerns of his welfare and the standard of his care is second to none in every
aspect. This home is to an exceptional standard. Being able to visit my dad and see him as happy and content means everything. I cannot thank any of the staff enough for the fantastic job they all do.

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Review from Julia S (Wife of Resident) published on 18 January 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a high quality care home which is evident from every aspect. The care and dignity given is the best. The staff are highly knowledgeable and very friendly. Cleanliness all through is of a very high standard both of residents rooms and public facilities. The residents are well catered for with
lots of activities for those that wish to take part. The food is excellent with lots of variants. My husband is blind, deaf, has cancer and Alzheimer's, but I have never had any cause for concern about his wellbeing. I am so glad that I chose this care home as I don't think I could have chosen a better place.

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Review from Anne K (Niece of Resident) published on 10 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle has been here for six years. Overall I have always found that he has been well looked after. His family have always been contacted and kept informed of his care. The staff are wonderful and always giving help to those that they care for.

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Review from Lauren M (Granddaughter of Resident) published on 10 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Good, friendly, clean.

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Review from Ann C (Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is good, the food is good, the staff are excellent. They make me laugh but also they are there when I want support, the deputy in my opinion is fab. All in all they're all great, the gardener is great, we have a lovely place here, nothing is a bother to anyone

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Review from Leslie B (Husband of Resident) published on 23 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in care at this home for just over a year now. I am very pleased at the standard of care and dedication of the staff and have no doubt it wi8ll continue in the future.

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Review from Gladys G (Resident) published on 9 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I think a lot of this home, I would not go anywhere else, the staff keep on the right way. I like all the staff, I eat plenty the food is good. I get what I like here, the tuc shop comes so I can get my sweets. One of the girls too me shopping for new clothes and we had our lunch it was great. I am
very satisfied here. The manager is very good, she plans things for us.

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Review from Kennon M (Resident) published on 8 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like being able to have a lie in, staff take me out when I need to go anywhere. I really enjoyed my food which I'm served and offered. The staff will put my bets in the horses.

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Review from Ann M (Daughter of Resident) published on 2 September 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot express enough the confidence I have in leaving my mother in the care of the manager and her marvellous staff. From the first time we met with them their genuine concern and dedication to the welfare of the residents was clearly apparent. Every member of staff appear to be happy in their job
and they have supported myself and mam at a very sad and difficult time. My mother has always had a fear of "going in a home", now she requests it and feels safe there. If this becomes a permanent arrangement I will have no hesitation about feel relieved that she will be in such capable hands.

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Review from Derek R (Resident) published on 25 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in hospital before I came to Wansbeck, the manager came to see me in hospital, I knew from meeting her that I would want to go and live at Wansbeck. The staff have made me feel so welcome and the manager brings my paper and lemonade in for me everyday, even on the weekend when it is her time off.
I am always asked if there is anything I want or if I would like to go out with the staff. I feel safe here and everyone has been great. They all deserve a medal for what they do for us.

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Review from Kathleen S (Resident) published on 25 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here the staff are lovely. I have made some nice friends and I have started knitting and bingo. I like the television. My room is smashing. The food I get here is nice. The hairdresser comes and does my hair for me it is lovely. I would tell anybody to come to this home.

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Review from Claire T (Granddaughter of Resident) published on 20 August 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Wansbeck Care Home take excellent care of my granda. The home is always activities for my granda to take part in if he would like to. The home is well led and the staff are all caring.

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Current Review Score: 9.7 (9.667)

Overview of Review Score

The Review Score of 9.7 (9.667) out of 10 for Wansbeck Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Wansbeck Care Home is calculated as follows: ( (115 Excellents x 5) + (15 Goods x 4) + (9 Satisfactorys x 3) + (5 Poors x 2) ) ÷ 144 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wansbeck Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 13 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

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Meet the Team (2)

Bev

Bev Chester

Job Title: Care Home Manager

Joined: 2020

Bev - Care Home Manager at Wansbeck Care Home


With over 35 years of experience in the care sector, Bev has been leading the team at Wansbeck Care Home as the home manager for the past 3 years. Her extensive background spans working with individuals with learning disabilities, autism, and challenging behaviours, but her true passion is in dementia care, to which she has devoted more than 20 years. Bev is passionate about caring for the elderly and loves hearing their unique stories and experiences. She also places great importance on building relationships with their families, ensuring each resident is understood and cared for in a personalised way.


In her personal life, Bev enjoys time with her husband Ian, their 5 grown-up children, and 11 grandchildren—with a new baby grandson on the way. She is also a dog lover and enjoys spending time with her dog Lulu. When she’s not at work, you’ll often find her knitting thoughtful gifts for family members of her team.


At Wansbeck, Bev and her team are dedicated to creating a home-like environment where residents feel safe, supported, and valued. The care team is known for their compassion and willingness to go the extra mile for every resident. For Bev, Wansbeck is more than just a workplace—it’s a community and a family, and she is proud to lead such a dedicated and caring team.


Bev is always approachable, with an open-door policy, ensuring both residents and their families feel welcome and supported throughout their time at Wansbeck Care Home.


Care

Care Team

Job Title: The Care Team

Meet the amazing care team at Wansbeck Care Home.