Barchester Station Court Care Home

138 Station Road, Ashington NE63 8HE
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9.8 62 Reviews
  • Barchester Station Court Care Home, Ashington
This state-of-the art home provides clients with a luxurious and spacious environment, nestling in its own beautifully maintained grounds. Station Court is surrounded by local amenities making it very much a home within the community. They offer care and support for those with dementia alongside expert residential and respite care. They also provide care for people with a physical disability.

A team of highly-qualified staff really focus on the individual needs of residents with a tailored care plan for each individual. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents

They look forward to welcoming you for a visit!

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Care Provided by Barchester Station Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Kelly (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Station Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,085

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Station Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Station Court Care Home Reviews (62)

Total of 62, showing 1-20
9.8

Barchester Station Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Station Court Care Home has 62 reviews.

Overall Experience

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Date Published

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Review from Brian R (Son of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find this care home looks after its residents with dignity and respect. All aspects of a residents needs are thought about and met. The staff are very friendly and go out of their way to keep the residents happy. The activities they provide for the residents are excellant. The food that is provided
is very good. The staff are very motivated to care for the resident and the management of the home is first class. Thank you Station Court for everything you do for my mum.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from Myrian W (Daughter of Resident) published on 7 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been made very welcome @ Station Court Staff are lovely, understanding & supportive.
Great facilities, very happy I managed to find this care home (after a long search!) that meets Mum's needs.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team


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Review from J W (Daughter of Resident) published on 21 August 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The whole team are excellent. Any issues are dealt with quickly and efficiently. All of the staff are caring, kind and attentive. They resonate a really happy environment with enthusiasm. There are always loads of activities, which engage and stimulate elderly residents. I take comfort in knowing that
my mam is safe and all of her needs are being met. Thank you.

Reply from Jane Longstaff, On behalf of Station Court at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S H (Friend of Resident) published on 8 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is living in Barchester Station Court Care Home and the change made to her is remarkable. She is a version of her former self we thought was gone forever. Her room is perfect, beautifully furnished and with her own things making it feel just like home.
The staff strive to make Station Court
such a happy place to live. I have been unable to fault the standard of care, nothing is a problem. The activities on offer are fantastic with a range of activities so well thought out and such a variety that there always seems to be something going on. From singers and entertainers coming in to entertain them to trips out, the options seem endless. My friend has really come out of herself, making good friends and getting involved in the activities on offer (something we thought she would never do). She has become the person she had not been for some years.
The food is excellent and offers a variety of food to suit everyone. Station Court has turned her life around.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Karen M (Daughter of Resident) published on 4 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff have been very helpful to me and my mam. Staff listened to me and supported me with any questions I had regarding my mam's care. My mam has been included in all activities and has enjoyed them very much, especially being out in the garden.
Staff have welcomed all my family and friends, including
the family do, Rosie.
Barchester Station Court Care Home is a lovely place to live.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Paulette T (Regular Volunteer) published on 2 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Residents are all clean, tidy and nicely dressed.
Lovely welcome from staff.
Residents enjoy a range of social activities, including outdoors in the garden which has new seating, ornaments and raised beds.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Lorraine P (Daughter of Resident) published on 13 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mam spent the last 18 months of her life at this home. Being looked after there the last months of her life were happier and more enriched, she made friends with other residents and staff, and from singing and dancing to crafting she was encouraged to stay active and social. She was very well cared
for by everyone. We are full of praise and very thankful for the help we were given to make her safe and loved.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D C (Daughter of Resident) published on 22 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad moved into Barchester Station Court Care Home in October 2023 and they have had great care, the food is nice, the home is clean and tidy and the staff are always willing to help and assist - the activities are the best and always have good, planned personal events. I am reassured they
get the best care ever.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Alan S (Son of Resident) published on 5 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly lost Father on Christmas Day 2023, the support that was given by Station Court was exceptional, this was very much appreciated.
In connection with the above Dad had been looked after well by all staff, this included domestics and kitchen staff, would not hesitate to recommend Station Court.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from E H (Son of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Barchester Station Court Care Home for a few months now and me and my family are very happy with the excellent care she receives. All the staff that we have come into contact with, from all areas of the home, are friendly, helpful and extremely caring. It is great to
be able to visit at any time as there are no restrictions. The room is lovely and there is a good choice of food, which always looks very appetising. There are a range of activities on a daily basis and really well-organised, special events that friends and family can attend, which Mum has enjoyed. It is a very stressful time moving a loved one into a care home but the staff were so helpful and supportive to us and we felt very lucky to have such a lovely home nearby for Mum. A big thank you to everyone at Station Court for looking after Mum so well.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from B H (Grandson of Resident) published on 23 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a great care home for my grandma, which really satisfies all of her needs and the care goes beyond my expectations. The manager and all the staff genuinely care for the residents, regardless of there job role. I cannot say enough good things about them all. It's like one big, friendly family.
The food is lovely and the activities are tailored to what the residents like and wishes and we have also been invited to join in the activities etc.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Amy W (Granddaughter of Resident) published on 16 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When visiting my grandma, she always has a smile on her face, there is plenty for her to do and she has been able to make new friends. Lovely environment, the staff are very caring and management team are great!

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M T (Daughter-in-law of Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Barchester Station Court Care Home is a well-run home with lots of activities held on a regular basis. Staff are very hardworking and caring, trying as best they can to make this more like home living.
Only thing I would say is that there needs to be more communication between all staff members so
that everyone is in the loop.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from J L (Son of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Safe, friendly environment. Opportunities to join in a varied range of activities throughout the week. Friendly, professional staff. I feel my mother is very well cared for at Barchester Station Court Care Home.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from W D (Niece of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are lovely, always very helpful. Activities always have plenty going on and involve family members a lot. General manager is very helpful. My auntie always appears happy when I visit and always get to see my auntie on social media.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from D T (Daughter of Resident) published on 29 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely excellent, love joining in all the activities, so much fun with family quizzes and games.
Mam is always clean and tidy - outfits coordinated and well-presented. She loves having her hair and nails done in the salon. Staff are so caring, like an extended family. Nothing is too much trouble.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Melvyn B (Sister of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thanks so much for your care for my sister for the past 3 weeks, she has been upstairs in the dementia unit and we have been really appreciative of your care for her. A special mention to the carers and also to another particular member of staff and cleaners. Also to the management for all your help
with her if we require a permanent room we will have no hesitation to place her back in your care. Thanks from the family.

Reply from Sarah Kelly, General Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from A P (Daughter of Resident) published on 20 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Securing a place at Station Court Care Home was the best decision we have ever made. Watching mums struggle with dementia was heartbreaking but the transformation has been amazing. Thanks to the wonderful member of staff, there is always fun and stimulating activities and finally, we are seeing our
mum have a smile on her face. The meals are excellent with good quality home cooking. At Station Court, all of the team are friendly and want to help. This is how all care for the elderly should be.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from John H (Son of Resident) published on 14 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Tidy and well run.
Staff friendly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from M T (Daughter of Resident) published on 27 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

During this period, the home had an outbreak of stickiness and diarrhoea, which was very well controlled by staff. Residents were looked after with care. I'm not sure whether this is a staffing problem, but weekend care is okay but not as good as weekdays. Overall, I think the home is very well run,
and residents are looked after with respect and dignity in these very trying and difficult times.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barchester Station Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Barchester Station Court Care Home is calculated as follows: ( (167 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Station Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

Top 20 Large Care Home Groups 2025

Recipient: Barchester Healthcare Ltd

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: Barchester Healthcare Ltd

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: Barchester Healthcare Ltd

Date: Tuesday 28 Feb 2023 More details

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Meet the Team (8)

Sarah

Sarah Kelly

Job Title: General Manager

Joined: 2020

Hi, I'm Sarah the General Manager at Station Court, I am proud to run this home with a great team alongside me.


Before starting in this position I was a general manager and peripatetic manager supporting care services in south Tyneside and Nottinghamshire, and have worked in care for over 20 years. I have worked and managed a range of services from learning disabilities, mental health, residential, nursing and dementia and challenging behaviour services


I look forward to welcoming you to our home.


Andrea

Andrea Handysides

Job Title: Deputy Manager

Joined: 2020

I began my career in care in 2005 as a care assistant, working my way up gaining knowledge and qualifications to become a senior carer and later a unit manager. I began my career with Barchester as a care practitioner before taking a promotion to Deputy Manager at Station Court, I am looking forward to the new challenge and opportunities within this new role.


What I love most about my job is making a difference and providing a high standard of care to those I care for.


Tracey

Tracey Tait

Job Title: Administrator

Joined: 2014

Hello, my name is Tracey and I am the home Administrator. I ensure our home runs smoothly behind the scenes dealing with accounts, finances and payroll.


I am always on hand to help colleagues, visitors and residents in any way that I can and I feel incredibly fortunate to be able to work in our wonderful residents' home, where I get to personally meet and become part of their extended family. I have many years of experience in administration and I have worked in Station Court for over a decade.


I look forward to meeting you...


Phil

Phil Archer

Job Title: Head of Maintenance

Joined: 2024

I began my career in factory work before receiving my NVQ level 3 in management and finding my passion in maintenance work, I have many years experience of in maintenance in care homes and look forward to my new venture at Station Court with a great team alongside me.


I am responsible for maintaining the home and ensuring it is a safe place to live and to ensure we are providing our residents with the best premium experience. I love all aspects of my role but decorating is a passion of mine.


Carly

Carly Chesney

Job Title: Activities Coordinator

Joined: 2011

Hi, my name is Carly and I am the home's Activities Coordinator.


I am passionate about enhancing our resident's daily lives and delivering a person-centred life enrichment activity programme is very important to me to ensure that our residents continue to lead fulfilling lives doing things that they want to and enjoy. Our programme is varied from excursions out on the minibus ensuring our residents are connected to their local community, hosting events here in the home, virtual events and themed days – no day is the same!


Sharna

Sharna Thompson

Job Title: Activities Coordinator

Joined: 2019

My job is to physically and mentally stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.


Making sure that our residents have things to do that they really enjoy doing is something that I hold very close to my heart. It is so important to make sure that they are happy and enjoy all of the activities and events that we host for them.


A lot of our residents also enjoy our special trips out on our Minibus as we create new, special memories together.


Jade

Jade Lloyd

Job Title: Head Housekeeper

Joined: 2018

I began my career at Station Court as a care assistant before finding my passion on the housekeeping team and have since progressed my career and been promoted to Head Housekeeper keeping our home looking at its best and always on hand to help our residents, family members and colleagues.


David

David Thompson

Job Title: Head Chef

Joined: 2024

Hi, my name is Dave and I am the Head Chef at Station Court Care Home.


I have worked in the hospitality sector for 30 years, completing my qualifications to be a chef in 1994 I have a wealth of experience as a head chef in both restaurants and care homes and look forward to being part of the team at Station Court.


I am passionate about food, especially creating show-stopping cakes and taking pride in producing the very best for our residents. My team cater for residents' individual dietary needs and ensures that our home-cooked menus with freshly prepared seasonal produce offer choice, nutrition and quality.


Frequently Asked Questions about Barchester Station Court Care Home

What types of Care is Barchester Station Court Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Barchester Station Court Care Home provide?

Own GP if required is an additional type of care provided.

How many Rooms does Barchester Station Court Care Home have?

There are 64 Single Rooms.

What are the Facilities & Services at Barchester Station Court Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Barchester Station Court Care Home to the centre of Ashington?

0.3 mile(s) as the crow flies, distance by road may be significantly further.