Barchester Station Court Care Home

138 Station Road, Ashington NE63 8HE
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9.8 62 Reviews
  • Barchester Station Court Care Home, Ashington
This state-of-the art home provides clients with a luxurious and spacious environment, nestling in its own beautifully maintained grounds. Station Court is surrounded by local amenities making it very much a home within the community. They offer care and support for those with dementia alongside expert residential and respite care. They also provide care for people with a physical disability.

A team of highly-qualified staff really focus on the individual needs of residents with a tailored care plan for each individual. And their dedication can be seen across the board - in their cooking, hospitality and organising activities for residents

They look forward to welcoming you for a visit!

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Care Provided by Barchester Station Court Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Sarah Kelly (General Manager)
  • Admission Criteria
    • Ages 55+
  • Room Information
    • Single Rooms (64)
    • Single Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Barchester Station Court Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,085

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Station Court Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Barchester Station Court Care Home Reviews (62)

Total of 62, showing 21-40
9.8

Barchester Station Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Station Court Care Home has 62 reviews.

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Review from M M (Daughter of Resident) published on 13 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was with you for a month’s respite after a stay in hospital. She was treated with great kindness by all the staff who went out of their way to make sure she felt secure and happy. Her room was clean and warm; the food was excellent and plentiful; if she did not like what was on offer, the
staff were quick to suggest an alternative. If she ever needed to ring for assistance, staff responded promptly even during the night. She was anxious about going into a care home but after her time in Station Court, she would be happy to go there again. Thank you to all the staff.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback. It was a pleasure caring for your mum and pride ourselves on delivering person-centred care for all individual residents.


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Review from S C (Daughter-in-law of Resident) published on 1 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I thank all of the staff at Station Court, I think my mother-in-law is very happy now as she is always telling me when we come to visit her. The home is well cleaned and very tidy. My mother-in-law likes to help out with cleaning as this was one of her jobs when she was younger, the staff give her an
old uniform and she was over the moon with this. I cannot tell you all how pleased we are thank you.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Linda M (Daughter of Resident) published on 15 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It was really hard on the family, especially Dad when it became obvious Mam needed full-time care. Station Court is amazing and I could not wish for a better place for Mam. Every member of staff I've been in contact with has been lovely. Doesn't matter their age or gender, everyone is consistently pleasant
and happy to see you. I'm able to go into the home, after a lateral flow test, and take Mam out for a visit with Dad, the home and Mam's room is always clean and tidy. Mam always looks well too, smartly dressed and clean. Mam's appetite has picked up too, she hardly ate when she lived at home, now she loves her food. The menus look appetising and there's always plenty of choices and something is always on offer. It's a great comfort to us that Mam resides here.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback with regards to Station Court.


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Review from J C (Daughter of Resident) published on 30 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Lovely carers, staff can't do enough. Lovely garden.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback with regards to our care at Station Court.


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Review from L M (Daughter of Resident) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm very impressed with the level of care and compassion given to my mum. Mum was accepted to the care home on discharge from the hospital, and mum's needs became quite complex and demanding. The staff and management at Station Court have been so supportive and give the extra mile to make sure all avenues
of care have been explored, whilst working with external agencies to achieve this. I can't praise them enough.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C B (Granddaughter of Resident) published on 17 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My grandmother is very settled in Station Court. The staff are fantastic. She really enjoys the food. Her room is not always cleaned very often, and there are delays with showers! The home is very Covid safe, and the security is safe!

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S H (Sister of Resident) published on 12 August 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother came into Station Court approximately 3 months ago after a fall. He really loved his own home but it came apparent that it was no longer safe for him. He has settled really well and says the staff are really caring. The food he says is delicious and really well cooked (he loves his food).
Plenty of activities to join in with so all in all a very good home for him. All the staff are very helpful.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, and we are pleased to hear that your Brother is enjoying both the dining experience and the homes life enrichment programme, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from C W (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother died in Barchester Station Court Care Home on 7.6.21. Up until then, we had been told she developed Covid in October 2020. Throughout the pandemic, staff were proactive in keeping us in contact by organising and supporting her in video calls and later in helping with window and bedroom visits.
Her carers warned us of her incipient decline and supported her, and us, continuously throughout. They formed a guard of honour as her funeral passed the home. She was a friend and a respected resident, and we were very grateful for the care she received.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback. We welcome both residents and their families as part of our extended family at Station Court and strongly believe quality care is very important to meet all our resident's individual needs and delivering person-centred care.


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Review from Dawn T (Daughter of Resident) published on 20 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been in the home since October. He has made friends with the residents which are great as he is a loaner. He loves the meals at the home as dad has a problem swelling it is a process. He loves the care he is getting and gets on really well. He is well looked after.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you Dawn for your lovely feedback. It is great to see residents like your father adapting to their new home and surroundings and keeping in touch with their loved ones and family and maintaining links within the community. We believe in delivering high standards of person-centred care to all our residents who come to live with us at Station Court.


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Review from Steven A (Son of Resident) published on 12 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was only in Station Court for a short period but from the moment she went in until the time she left, the staff and management were both accommodating and very helpful. They kept me informed with regards to my mother's condition on a daily basis and were very caring and compassionate. I'd
highly recommend this care home to anyone who is searching for a place for their loved ones.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from P W (Son of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam was a resident in Station Court Care Home for 2 years, she suffered from dementia. Although her time in care was a period of increasing frailty and dependence upon others to provide basic personal care and support, I was always comfortable and reassured by the compassion, emotional support, patience
and dignity shown to her. I always considered she was in good hands.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback and we consider all of our residents to be part of our extended family at Station Court, each one with their own individual needs so person-centred care is our focus.


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Review from Lindsay P (Daughter of Resident) published on 29 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care manager and careers are fabulous, they have gone over the top to look after my mam. They are all so kind and lovely, took the stress off the family. I'd give the team 10/10 5-stars.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback with regards to the care we deliver at Station Court. Every one of our residents is important to us and are part of our extended family.


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Review from Deborah H (Daughter of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mam has recently been very poorly she has been nursed back by the care and patience of the care home staff. Myself and her family were very well supported. My mam has been in Station Court for a number of years and I have always felt that she has been well looked after and safe. The manager is exceptional
- as are all the carers and staff.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review. We always put the needs of our residents first and welcome everyone to our home as part of our extended family. Once again thank you for your kind comments.


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Review from Ray S (Nephew of Resident) published on 16 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff from top to bottom are all very helpful at all times. I have complete confidence in the management and staff doing their job.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from Sandra L (Niece of Resident) published on 9 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle unfortunately passed away recently. The care he received was exceptional, he was treated with love and dignity to the end. I would like to thank each and every member of staff for their compassion at a difficult time.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your lovely feedback. Care and quality is very important to us all at Station Court.


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Review from Maureen C (Daughter of Resident) published on 24 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can thoroughly recommend this home. Mum was resident from February 2017 until she passed away on 10 April 2020. All staff were approachable, friendly, caring individuals who looked after mum as if she was their own. The home had a homely feel and kept clean and tidy and as well as caring for mum,
provided support to me too and made me feel very welcome. I send all the staff my best wishes for their futures. Thank you!

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review we appreciate your kind comments and always make residents and families feel welcome and treat them with respect, dignity and offer individualised person-centred care.


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Review from Linda J (Niece of Resident) published on 4 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Today I received a postcard with a photo of my aunt on and with it a small heart on saying A little hug from me to you. It was a lovely surprise and to see her looking so well. I cannot praise the staff enough on how they have managed to keep the coronavirus out of the home. To know my aunt is safe
and well gives all her family peace of mind. She has only been there since January but the staff has helped her to settle in and the care she receives is amazing. Thank you.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you, Linda, for your lovely feedback the team at Station Court has worked tremendously during the past few months to keep the residents safe and have continued to ensure all our residents keep in contact with their loved ones during this time we will continue to deliver high standards of care and quality is very important to us in meeting each individual residents' needs and ensuring they maintained a good quality of life at all times.


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Review from Christine S (Daughter of Resident) published on 29 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Manager at Station Court fosters a very open and compassionate culture within the home which he models to all members of his team. Consequently, the care and compassion shown to all who live in Station Court is excellent. Every member of staff is approachable, responsive to contact and shows awareness
of the best approach required for each individual resident. My 98-year-old father who has always been highly independent made his own decision to seek a residential home. We undertook a lot of research before he moved into the home. He has spontaneously said that he feels safe and well cared for, " I feel like a member of a family here at Station Court".
The excellent commitment at all times of the whole staff team is apparent for all to see, but within the very challenging context of Covid 19 it has proved to be superb.
We may not be able to visit at the moment but we have peace of mind that my father is safe and very much cared for by those who support his daily life. Excellent.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.


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Review from S O (Daughter of Resident) published on 15 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has lived in Station Court Care Home for well over a year now. It was very difficult to hand over her care when she was no longer able to live at home. I looked at many homes, but I feel very sure that Station Court was the right choice for her. She has a very nice bedroom and bathroom, the
decor throughout the home is lovely, but more importantly, the care, consideration and respect she is given; is outstanding. She has dementia, and the carers and staff are professional, caring and knowledgeable. Trusting her care to Station Court has taken a great deal of stress away from me as I know my mother is safe and cared for in a very friendly and compassionate environment and I never believed I could be happy to leave her to be cared for by others.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review, and we are proud to support all of our residents and families within Station Court


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Review from B H (Granddaughter of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What an amazing care home. Love, care and compassion from all members of staff.

Reply from Ray Robson, Manager at Barchester Station Court Care Home

Thank you for your review. We feel that all residents who live with us should be treated with love, compassion, respect and dignity at all times.


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Current Review Score: 9.8 (9.802)

Overview of Review Score

The Review Score of 9.8 (9.802) out of 10 for Barchester Station Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.802 for Barchester Station Court Care Home is calculated as follows: ( (167 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Station Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Dec 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (12)

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Meet the Team (8)

Sarah

Sarah Kelly

Job Title: General Manager

Joined: 2020

Hi, I'm Sarah the General Manager at Station Court, I am proud to run this home with a great team alongside me.


Before starting in this position I was a general manager and peripatetic manager supporting care services in south Tyneside and Nottinghamshire, and have worked in care for over 20 years. I have worked and managed a range of services from learning disabilities, mental health, residential, nursing and dementia and challenging behaviour services


I look forward to welcoming you to our home.


Andrea

Andrea Handysides

Job Title: Deputy Manager

Joined: 2020

I began my career in care in 2005 as a care assistant, working my way up gaining knowledge and qualifications to become a senior carer and later a unit manager. I began my career with Barchester as a care practitioner before taking a promotion to Deputy Manager at Station Court, I am looking forward to the new challenge and opportunities within this new role.


What I love most about my job is making a difference and providing a high standard of care to those I care for.


Tracey

Tracey Tait

Job Title: Administrator

Joined: 2014

Hello, my name is Tracey and I am the home Administrator. I ensure our home runs smoothly behind the scenes dealing with accounts, finances and payroll.


I am always on hand to help colleagues, visitors and residents in any way that I can and I feel incredibly fortunate to be able to work in our wonderful residents' home, where I get to personally meet and become part of their extended family. I have many years of experience in administration and I have worked in Station Court for over a decade.


I look forward to meeting you...


Phil

Phil Archer

Job Title: Head of Maintenance

Joined: 2024

I began my career in factory work before receiving my NVQ level 3 in management and finding my passion in maintenance work, I have many years experience of in maintenance in care homes and look forward to my new venture at Station Court with a great team alongside me.


I am responsible for maintaining the home and ensuring it is a safe place to live and to ensure we are providing our residents with the best premium experience. I love all aspects of my role but decorating is a passion of mine.


Carly

Carly Chesney

Job Title: Activities Coordinator

Joined: 2011

Hi, my name is Carly and I am the home's Activities Coordinator.


I am passionate about enhancing our resident's daily lives and delivering a person-centred life enrichment activity programme is very important to me to ensure that our residents continue to lead fulfilling lives doing things that they want to and enjoy. Our programme is varied from excursions out on the minibus ensuring our residents are connected to their local community, hosting events here in the home, virtual events and themed days – no day is the same!


Sharna

Sharna Thompson

Job Title: Activities Coordinator

Joined: 2019

My job is to physically and mentally stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.


Making sure that our residents have things to do that they really enjoy doing is something that I hold very close to my heart. It is so important to make sure that they are happy and enjoy all of the activities and events that we host for them.


A lot of our residents also enjoy our special trips out on our Minibus as we create new, special memories together.


Jade

Jade Lloyd

Job Title: Head Housekeeper

Joined: 2018

I began my career at Station Court as a care assistant before finding my passion on the housekeeping team and have since progressed my career and been promoted to Head Housekeeper keeping our home looking at its best and always on hand to help our residents, family members and colleagues.


David

David Thompson

Job Title: Head Chef

Joined: 2024

Hi, my name is Dave and I am the Head Chef at Station Court Care Home.


I have worked in the hospitality sector for 30 years, completing my qualifications to be a chef in 1994 I have a wealth of experience as a head chef in both restaurants and care homes and look forward to being part of the team at Station Court.


I am passionate about food, especially creating show-stopping cakes and taking pride in producing the very best for our residents. My team cater for residents' individual dietary needs and ensures that our home-cooked menus with freshly prepared seasonal produce offer choice, nutrition and quality.