This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Station Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Station Court Care Home has 62 reviews.
Review from Valerie G (Daughter of Resident) published on 25 February 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from S A (Friend of Resident) published on 23 February 2020
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Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Station Court Care Home
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
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Review from Jeff S (Son of Resident) published on 18 February 2020
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your review - we appreciate your feedback.
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Review from Jacqueline W (Relative of Resident) published on 18 February 2020
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your review. We are pleased with your review as we always strive to meet the needs of individual residents with high standards at all times.
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Review from M A (Wife of Resident) published on 17 October 2019
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your kind feedback and we are so pleased we can support your husband with his daily care needs and yourself when you visit your husband.
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Review from Jade M (Daughter-in-law of Resident) published on 17 October 2019
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your review and lovely comments we are pleased your Mother in Law enjoyed her stay with us.
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Review from M F (Wife of Resident) published on 4 October 2019
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your lovely feedback, we are pleased you enjoyed your respite stay with us and look forward to supporting you with any further respite planned.
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Review from Gillian W (Daughter of Resident) published on 31 May 2019
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your review, it was a pleasure caring for your mum and we wish well in her new home.
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Review from Stephen R (Son of Resident) published on 12 February 2019
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your review, Stephen, and we are pleased your mum and yourself are happy with the care at Station Court.
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Review from Douglas K (Brother of Resident) published on 1 November 2018
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your feedback. Our residents and families are very important to us
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Review from Amy F (Granddaughter of Resident) published on 23 August 2018
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you Amy for your kind review, we are pleased that you were happy with the fantastic care we deliver within our home.
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Review from Susan A M (Niece of Resident) published on 28 June 2018
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Reply from Ray Robson, Manager at Barchester Station Court Care Home
Thank you for your feedback we always put the needs of the individual residents first
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Review from John P (Son of Resident) published on 9 April 2018
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your recent review. We are always happy to support individual residents and we build excellent relationships with resident, families and it's a pleasure caring for your father.
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Review from Celia M (Daughter of Resident) published on 16 November 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you, Celia, for your Lovely feedback. It was a pleasure caring for your father we pride ourselves on good care.
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Review from Joan E (Wife of Resident) published on 10 October 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your feedback.
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Review from Nicola D (Daughter of Resident) published on 31 August 2017
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Review from A M (Daughter of Resident) published on 7 August 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your kind feedback, it's a pleasure caring for your mum and other residents and pleased you feel reassured knowing your mum is in caring hands, Regards, Ray Robson.
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Review from Zena M (Sister-in-law of Resident) published on 30 June 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your comments and review Zena .We strive to provide high standards of care.
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Review from Leslie M (Son of Resident) published on 22 June 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you Leslie for your comments. It was a pleasure to look after your mum in the short time she lived with us at Station Court.
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Review from S T (Wife of Resident) published on 11 January 2017
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your comments. We pride ourselves in the excellent care standards we deliver in a person-centred approach and look forward to providing respite again for Kosta.
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The Review Score of 9.8 (9.802) out of 10 for Barchester Station Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Barchester Station Court Care Home is calculated as follows: ( (167 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Station Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Dec 2020
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Job Title: General Manager
Joined: 2020
Hi, I'm Sarah the General Manager at Station Court, I am proud to run this home with a great team alongside me.
Before starting in this position I was a general manager and peripatetic manager supporting care services in south Tyneside and Nottinghamshire, and have worked in care for over 20 years. I have worked and managed a range of services from learning disabilities, mental health, residential, nursing and dementia and challenging behaviour services
I look forward to welcoming you to our home.
Job Title: Deputy Manager
Joined: 2020
I began my career in care in 2005 as a care assistant, working my way up gaining knowledge and qualifications to become a senior carer and later a unit manager. I began my career with Barchester as a care practitioner before taking a promotion to Deputy Manager at Station Court, I am looking forward to the new challenge and opportunities within this new role.
What I love most about my job is making a difference and providing a high standard of care to those I care for.
Job Title: Administrator
Joined: 2014
Hello, my name is Tracey and I am the home Administrator. I ensure our home runs smoothly behind the scenes dealing with accounts, finances and payroll.
I am always on hand to help colleagues, visitors and residents in any way that I can and I feel incredibly fortunate to be able to work in our wonderful residents' home, where I get to personally meet and become part of their extended family. I have many years of experience in administration and I have worked in Station Court for over a decade.
I look forward to meeting you...
Job Title: Head of Maintenance
Joined: 2024
I began my career in factory work before receiving my NVQ level 3 in management and finding my passion in maintenance work, I have many years experience of in maintenance in care homes and look forward to my new venture at Station Court with a great team alongside me.
I am responsible for maintaining the home and ensuring it is a safe place to live and to ensure we are providing our residents with the best premium experience. I love all aspects of my role but decorating is a passion of mine.
Job Title: Activities Coordinator
Joined: 2011
Hi, my name is Carly and I am the home's Activities Coordinator.
I am passionate about enhancing our resident's daily lives and delivering a person-centred life enrichment activity programme is very important to me to ensure that our residents continue to lead fulfilling lives doing things that they want to and enjoy. Our programme is varied from excursions out on the minibus ensuring our residents are connected to their local community, hosting events here in the home, virtual events and themed days – no day is the same!
Job Title: Activities Coordinator
Joined: 2019
My job is to physically and mentally stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.
Making sure that our residents have things to do that they really enjoy doing is something that I hold very close to my heart. It is so important to make sure that they are happy and enjoy all of the activities and events that we host for them.
A lot of our residents also enjoy our special trips out on our Minibus as we create new, special memories together.
Job Title: Head Housekeeper
Joined: 2018
I began my career at Station Court as a care assistant before finding my passion on the housekeeping team and have since progressed my career and been promoted to Head Housekeeper keeping our home looking at its best and always on hand to help our residents, family members and colleagues.
Job Title: Head Chef
Joined: 2024
Hi, my name is Dave and I am the Head Chef at Station Court Care Home.
I have worked in the hospitality sector for 30 years, completing my qualifications to be a chef in 1994 I have a wealth of experience as a head chef in both restaurants and care homes and look forward to being part of the team at Station Court.
I am passionate about food, especially creating show-stopping cakes and taking pride in producing the very best for our residents. My team cater for residents' individual dietary needs and ensures that our home-cooked menus with freshly prepared seasonal produce offer choice, nutrition and quality.