This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
Barchester Station Court Care Home has a Review Score of 9.8 (9.802) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Station Court Care Home has 62 reviews.
Review from Coral S (Daughter of Resident) published on 22 June 2016
Submitted via Postal Card •
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you Coral for the feedback we believe that all residents should be treated with Dignity and Respect at all times and Station court prides itself on this as we are paid guests working in the residents home.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen T (Son of Resident) published on 22 June 2016
Submitted via Postal Card •
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Reply from Ray Robson, General Manager at Barchester Station Court Care Home
Thank you for your review. We pride ourselves in delivering high standards of care at all times for our residents.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.802) out of 10 for Barchester Station Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.802 for Barchester Station Court Care Home is calculated as follows: ( (167 Excellents x 5) + (30 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 202 Ratings = 4.802
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Barchester Station Court Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 17 Dec 2020
Caring
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Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: General Manager
Joined: 2020
Hi, I'm Sarah the General Manager at Station Court, I am proud to run this home with a great team alongside me.
Before starting in this position I was a general manager and peripatetic manager supporting care services in south Tyneside and Nottinghamshire, and have worked in care for over 20 years. I have worked and managed a range of services from learning disabilities, mental health, residential, nursing and dementia and challenging behaviour services
I look forward to welcoming you to our home.
Job Title: Deputy Manager
Joined: 2020
I began my career in care in 2005 as a care assistant, working my way up gaining knowledge and qualifications to become a senior carer and later a unit manager. I began my career with Barchester as a care practitioner before taking a promotion to Deputy Manager at Station Court, I am looking forward to the new challenge and opportunities within this new role.
What I love most about my job is making a difference and providing a high standard of care to those I care for.
Job Title: Administrator
Joined: 2014
Hello, my name is Tracey and I am the home Administrator. I ensure our home runs smoothly behind the scenes dealing with accounts, finances and payroll.
I am always on hand to help colleagues, visitors and residents in any way that I can and I feel incredibly fortunate to be able to work in our wonderful residents' home, where I get to personally meet and become part of their extended family. I have many years of experience in administration and I have worked in Station Court for over a decade.
I look forward to meeting you...
Job Title: Head of Maintenance
Joined: 2024
I began my career in factory work before receiving my NVQ level 3 in management and finding my passion in maintenance work, I have many years experience of in maintenance in care homes and look forward to my new venture at Station Court with a great team alongside me.
I am responsible for maintaining the home and ensuring it is a safe place to live and to ensure we are providing our residents with the best premium experience. I love all aspects of my role but decorating is a passion of mine.
Job Title: Activities Coordinator
Joined: 2011
Hi, my name is Carly and I am the home's Activities Coordinator.
I am passionate about enhancing our resident's daily lives and delivering a person-centred life enrichment activity programme is very important to me to ensure that our residents continue to lead fulfilling lives doing things that they want to and enjoy. Our programme is varied from excursions out on the minibus ensuring our residents are connected to their local community, hosting events here in the home, virtual events and themed days – no day is the same!
Job Title: Activities Coordinator
Joined: 2019
My job is to physically and mentally stimulate our residents by offering a range of activities for them to enjoy. I want to get everyone involved and make our home community and atmosphere as positive and welcoming as possible.
Making sure that our residents have things to do that they really enjoy doing is something that I hold very close to my heart. It is so important to make sure that they are happy and enjoy all of the activities and events that we host for them.
A lot of our residents also enjoy our special trips out on our Minibus as we create new, special memories together.
Job Title: Head Housekeeper
Joined: 2018
I began my career at Station Court as a care assistant before finding my passion on the housekeeping team and have since progressed my career and been promoted to Head Housekeeper keeping our home looking at its best and always on hand to help our residents, family members and colleagues.
Job Title: Head Chef
Joined: 2024
Hi, my name is Dave and I am the Head Chef at Station Court Care Home.
I have worked in the hospitality sector for 30 years, completing my qualifications to be a chef in 1994 I have a wealth of experience as a head chef in both restaurants and care homes and look forward to being part of the team at Station Court.
I am passionate about food, especially creating show-stopping cakes and taking pride in producing the very best for our residents. My team cater for residents' individual dietary needs and ensures that our home-cooked menus with freshly prepared seasonal produce offer choice, nutrition and quality.