Hepscott Care Centre

Choppington Road, Hepscott, Morpeth NE61 6NX
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8.3 23 Reviews
  • Hepscott Care Centre, Morpeth
Hepscott Care centre in Morpeth, Northumberland, offers person-centred care for older people who require personal care.

The warm and welcoming home is run by a team of enthusiastic and experienced staff members; who are there to ensure that the care and needs are fully supported by staff.

The decor is comfortable and relaxing, and residents can decorate rooms with personal belongings.

A daily menu of healthy and nutritious food is prepared by the resident chef, who is happy to adapt meals for those with any special dietary requirements.

The home has a home from home atmosphere enabling everyone to feel relaxed and comfortable.

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Care Provided by Hepscott Care Centre

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Bipolar/Manic Depression
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Joanne Young (Home Manager)
  • Admission Criteria
    • A pre-admission needs to be undertaken before admission
    • Ages 65+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Funding & Fees Guide for Hepscott Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £895 – £1,050
    • Self-Funded Residential Dementia Care £955 – £1,150
    • RESPITE Self-Funded Residential Care £895 – £1,050
    • RESPITE Self-Funded Residential Dementia Care £955 – £1,150

  • 24-hour care, this includes all laundry, personal care, the only items that residents pay for is toiletries and hairdressing. Families can bring in items to personalize the residents room to make it more homely.
    We have the NHS chiropodist visit 3 monthly/ Visioncall visits every 6 months to test the residents eyes. (Private residents would pay for glasses) and a local dentist visits when required. No charge for top-ups. Room sizes vary and all service users are giving a choice of rooms down or upstairs depending on what is available at the time of admission.
  • (these prices are only a guideline, please contact Hepscott Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors welcome at anytime, and encouraged to have a meal with their loved ones.


  • Parking

  • Own car park on site.


Hepscott Care Centre Reviews (23)

Total of 23, showing 21-23
8.3

Hepscott Care Centre has a Review Score of 8.3 (8.325) out of 10, based on 5 reviews in the last 2 years. Over all time Hepscott Care Centre has 23 reviews.

Overall Experience

  • 8
  • 14
  • 1
  • 0
  • 0

Date Published

23
1
1
5
18

Review from J B (Wife of Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visits to the care home to see my husband, the staff are always polite, happy and very busy looking after the residents. The home is always clean. I rest assured my husband is being looked after very well.

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Treated with Dignity

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Review from P G (Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For help - kindness - and consideration - they come in at 100%, everything is done for the patient's comfort.

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Review from S I (Friend of Resident) published on 15 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very friendly attentive staff. Residents appear well looked after, always clean. Clothes clean and hair brushed and tidy. Staff always have the time to talk to the resident's very caring. My only gripe is that you have a lovely garden which could be used by residents but I've never seen it being used.

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Cleanliness

Treated with Dignity

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Current Review Score: 8.3 (8.325)

Overview of Review Score

The Review Score of 8.3 (8.325) out of 10 for Hepscott Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.200 for Hepscott Care Centre is calculated as follows: ( (22 Excellents x 5) + (29 Goods x 4) + (8 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 60 Ratings = 4.2

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.125 Points relating to the number of positive Reviews for Hepscott Care Centre is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 5 Positive Reviews ÷ 8 = 0.625

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 3 Dec 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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