Barchester Woodhorn Park Care Home

Woodhorn Road, Ashington NE63 9AN
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9.9 75 Reviews
  • Barchester Woodhorn Park Care Home, Ashington
Barchester Woodhorn Park Care Home makes the most of pleasant grounds and a versatile interior to provide top quality nursing and residential care, with professionals available round-the-clock and also skilled in care and support for physical disabilities and dementia.

A committed team work hard to ensure that all provision is tailored to the individual, while allowing them to make the most of a relaxed and homely atmosphere.

All staff are carefully chosen and well-qualified to achieve the best standards, with the company philosophy focusing on an attentive service that also supports an active lifestyle. Personal interests are encouraged and there is much to enjoy within the life of the home.

The aim is to meet all residents’ needs over the long-term, living up to a reputation for quality that Barchester homes have earned.

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Care Provided by Barchester Woodhorn Park Care Home

  • Primary Care Categories
  • Dementia
  • No Medical Intervention
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 61 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bipolar/Manic Depression
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Emma Saunders (General Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (61)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Barchester Woodhorn Park Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,233

  • This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.
  • (these prices are only a guideline, please contact Barchester Woodhorn Park Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access

Barchester Woodhorn Park Care Home Reviews (75)

Total of 75, showing 41-60
9.9

Barchester Woodhorn Park Care Home has a Review Score of 9.9 (9.884) out of 10, based on 17 reviews in the last 2 years. Over all time Barchester Woodhorn Park Care Home has 75 reviews.

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Review from Coral-Marie R (Daughter of Resident) published on 10 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident at Woodhorn Park Care Home from 7th October 2019 to 20th January 2020. The care he received from all the staff was exemplary. They all showed patience, kindness and compassion throughout his stay. The service and care they provide are amazing and I would highly recommend their
facility.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you for your wonderful comments regarding your dad's stay with us in Woodhorn Park. It was a pleasure and a privilege to be able to be a part of his life. The team and I wish you well. Take Care Coral


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Review from Anne Marie C (Daughter of Resident) published on 14 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad has been a resident at Woodhorn Park since February 2019. I have nothing but praise for this lovely, caring and supportive home. My Dad has stayed in several homes for respite over the last few years, including some very costly ones, but this home knocks the socks off all of them all. The main
difference is the staff, they really do care! They got to know and understand my Dad very quickly. They know what he likes and what he doesn’t and will always try to accommodate him. He loves them and knows he can ask for help or even a chat at any time. We regularly hear or observe the staff helping other residents when they are unaware we are there, they show nothing but respect and kindness to everyone. The care, guidance and support they have offered my Mam and I has been exceptional and we are truly grateful to them.
The home is very clean, in fact always being cleaned when I visit. The food is all freshly cooked from fresh ingredients and always plentiful. Overall a great home.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you Anne Marie for your lovely review, your father is a vital part of our community and we are so happy that he is happy. Your support regarding the team is wonderful. Kindest regards to both yourself and your mother


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Review from Robert M (Son of Resident) published on 11 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring, lovely staff, very clean. Residents made to feel very happy and welcome and kept occupied. I would highly recommend Woodhorn Park. A safe, caring environment. Lovely.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you for your wonderful feedback and ongoing support.


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Review from Catherine D (Niece of Resident) published on 7 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt's family thought everything was excellent, based on her time in the home and the way she was when she came home. She was very happy and contented.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you for your lovely comments, such a delightful and pleasant lady to have in our community.


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Review from George C (Resident) assisted by family/friend published on 25 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything is 100%. I've had the best company and help of all the staff which means everything to me. I'd love to come back maybe next time with my wife. I've had the best week and couldn't wish for anything more.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you so much for your kind feedback. You and your wife are more than welcome to return anytime, it was an absolute pleasure to have you stay with us.


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Review from Elaine F (Daughter of Resident) published on 11 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother has been a resident at Woodhorn Park Care Home, Ashington since Sept 21 2018. My brother and I visited nine homes in our area, and there was only one we unanimously agreed would be a good fit for our Mother: Woodhorn Park. I visit three times a week and I watch and I listen. I’m incredibly
impressed with the quality of care. Their dementia expertise, kindness and respectfulness are a pleasure to observe. Meals are prepared fresh by a chef - not processed/microwaved. The home is typically immaculate and well-maintained. There’s even a hair salon. There are lots of activities too including holiday celebrations (Remembrance Day window displays prepared by a member of staff, were a real tribute to residents), musicians, arts and crafts, sing-a-longs, and tea dances. Any (minor) issues are addressed through our wonderful care manager. If you are looking at care homes, I recommend you do your research - then come to Woodhorn Park to see the difference.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you so much for your wonderful comments. Both the team and I are thrilled


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Review from Ken W (Resident) assisted by family/friend published on 8 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

It's just the feeling of being welcome and the next thing of being at home.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you so much for taking the time to complete the Carehome review and both your wonderful and kind comments. We strive to provide 'a home from home' experience


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Review from F N (Resident) assisted by family/friend published on 14 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It was like a 5-star hotel, food was brilliant with plenty to choose from. Very clean and the staff were very attentive and caring.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

Thank you so much for your lovely kind words. It was an absolute pleasure for both the team and I to have you stay with us.


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Review from Stuart D (Son of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very good care home. Good care taken. Plenty of activities. Rooms always clean and tidy. Good selection of meals. Staff very friendly and knowledgeable.

Reply from Julie Bond, GM at Barchester Woodhorn Park Care Home

I would like to thank you for your positive feedback.


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Review from Melanie G (Daughter of Resident) published on 13 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Woodhorn Park have made my mothers stay an easy transition from hospital to the care home.
I have found all the staff very approachable, friendly and caring but also very professional in the job they are doing.
I have never had any worries or concerns whilst my mother has been here as
I know she is safe and well looked after. I would have no hesitation in recommending Woodhorn Park Care Home to others.

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Review from Diane W (Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been treated well.

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Review from Jean T (Wife of Resident) published on 7 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Barchester Woodhorn Park Care Home is a very friendly and caring place to stay and visit with caring staff who do a wonderful job.

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Review from Dale R (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff. Good, clean and safe environment.

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Review from Linda A (Daughter-in-law of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The family are happy to know that our relative is being well looked after.

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Review from J W (Granddaughter of Resident) published on 25 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my Gran receives from Woodhorn Park Care Home is 10 out of 10 and all the staff and management are fantastic with us, one big happy family.

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Review from C S (Niece of Resident) published on 21 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Woodhorn Park are fabulous as is the care they provide, the management are always available and the food is first class. Woodhorn Park is home from home.

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Review from S S (Mother of Resident) published on 20 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care, great staff and food. Loads of entertainment and trips out.

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Review from M T (Friend of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit my friend twice a week and I am always made welcome by all the staff who work very hard and treat all the residents with respect and dignity and all their needs are catered for.

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Review from Michael B (Son of Resident) published on 10 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has only been in Woodhorn Park for 6 weeks. What a brilliant place.
All the staff are so caring and helpful. All my mum's needs are quickly identified and addressed. She was registered quickly with doctors and a dentist, assessed for Parkinson's and the falls clinic was contacted for an assessment.
She has a bed sensor now.


Nothing is too much trouble for the team of dedicated staff. They are always aware and all information is passed on. It's a longer travel than the last care home but what an improvement. I am glad my mum is somewhere she is being well looked after and cared for properly. Such a relief to find a suitable care home. I can't thank the staff enough, they are brilliant.


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Review from Avril S (Daughter of Resident) published on 22 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been in Barchester Woodhorn Park Care Home for three weeks respite. He has been treated with respect and dignity, always full of praise for the staff. When the family have been visiting, they are always offered a drink. Very clean, cheerful and respected.

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Current Review Score: 9.9 (9.884)

Overview of Review Score

The Review Score of 9.9 (9.884) out of 10 for Barchester Woodhorn Park Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.884 for Barchester Woodhorn Park Care Home is calculated as follows: ( (176 Excellents x 5) + (21 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.884

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Barchester Woodhorn Park Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 61 registered maximum number of service users is 12.2, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (13)

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Meet the Team (1)

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Emma Saunders

Job Title: General Manager

Joined: 2018

My aim is to ensure residents, staff, families and visitors all feel they are in a caring, welcoming environment and being supported by every member of our team.


I began my career as a Home Administrator then progressed to Commercial manager within Woodhorn Park and have gained experience and qualifications to progress to my current role. Barchester has a high standard of care and a superior lifestyle delivered throughout the company, and I endeavour to deliver those same values in our home. I always enjoy spending time with residents and their families and am always available for a chat about our home, staff, services and most importantly, our residents.